May 18, 2021 Fort Pierce Utilities Authority

[Call to Order]

[00:00:05]

>> AT THIS TIME WE CALL THE FORT PIERCE UTILITIES AUTHORITY NAY 18TH 2021 TO CALL TO ORDER.

WE WILL HAVE THE OPENING PRAYER BY AISLAMABAD AFTER WHICH WE WILL REMAIN STANDING FOR THE PLEDGE OF ALLEGIANCE.

>> PSALM VERSE ONE THREE THROUGH.

OH, THE JOYS WHO DON'T FALL EVIL MEN'S ADVICE.

DON'T FOLLOW SIN YELLOWS. THEY DO LIGHT IN DOING EVERYTHING GOD WANTS THEM TO DO.

THEY ARE LIKE TREES AMONG THE RIVER BANK LEARNISM FRUIT EACH SEASON WITHOUT FAIL THEIR LEAVES SHALL NEVER WEATHER AND ALL THEY DO IS PROSPER. GRACIOUS AND MIGHTY GOD THANK YOU FOR THIS DAY WE GALTER TOGETHER AND GIFTS TO LEAD THE COMMUNITY. MAY EACH OF US LOOK INTO YOUR ROOM FOR WISDOM AND DISCERNMENT GUIDE THE STEPS OF OUR LEADER TO RECOGNIZE TO WHO DON'T HAVE THE WEST INTENTION TO BENEFIT THIS BEAUTIFUL CITY.

PLACE GODLY PEOPLE IN THE PAST.

THOSE WHO HAVE VISION AND LOVE FOR THE CITY OF FORT FIERCE.

WITH YOUR NEVER ENDING LOVE BLESS THE CITY WITH GOOD HEALTH AND PROSPERITY IN YOUR PRECIOUS NAME WE PRAY, AMEN.

THE ROLL TO DECLARE A QUORUM.

>> AT THIS TIME MR. TOMPECK WOULD YOU PLEASE --

>> JUST ONE QUICK THING. ATTORNEY KOBLEGARD ASKED TO BE EXCUSED FROM THE MEETING. HE'S MOVING OUT OF HIS HOUSE AFTER 50 YEARS. I TOLD HIM IT WOULD BE OKAY IF

HE MISSED A MEETING. >> OKAY.

[A. SET THE AGENDA]

>> SO MOVED. >> SECOND.

>> MOVED AND PROPERLY SECONDED.

ANY QUESTIONS? >> MADAM SECRETARY, PLEASE CALL THE ROLL.

[B. APPROVAL OF MINUTES]

>> CHAIR RECOGNIZES MOTION APPROVE THE MINUTES AND THOSE MINUTES OF MAY THE 4TH REGULAR MEETING.

>> MOVE APPROVAL. >> I WILL SECOND.

>> IT'S BEEN MOVED AND SECONDED BY HANK FEE.

ANY QUESTIONS FOR APPROVING THE MINUTES.

MADAM SECRETARY PLEASE CALL.

>> AT THIS TIME THE CHAIR WILL DECLARE THIS MOMENT TO BE FOR

[C. COMMENTS FROM THE PUBLIC]

IF YOU NEED TO GIVE US YOUR NAME AND ADDRESS AND CONTINUE TALKING. SOUTH U.S. ONE.

ON MARCH 21ST, I BELIEVE IT WAS A SUNDAY, THERE WAS A SIGNIFICANT POWER OUTAGE THAT I WAS AT THE RESTAURANT AND THEY CAME AND GOT HE. IST BACK IN MY OFFICE.

THEY CAME AND GOT ME. I CLIMBED ON THE ROOF, TURNED THE AIR CONDITIONING OFF BECAUSE THE COMPRESSORS WERE CARRYING ON. I DIDN'T REALLY UNDERSTAND WHAT WAS GOING ON. GOT THEM OFF.

THEN THE COMPRESSORS ON THE COOLING EQUIPMENT STARTED.

AND SO I CALLED FORT PIERCE UTILITY AUTHORITY GOT THE ENERGY CENTER. I THINK I SPOKE TO GLEN.

HE SAID HE DIDN'T HAVE INDICATION WHY WE WERE TALKING. HE SAID, THEY SAY THERE'S A FIRE AT THE SAVANNAH SUBSTATION OR WHATEVER YOU CALL. IT SAW THE FIRE TRUCKS GO BY.

AND WE HAD SIGNIFICANT DAMAGE. TWO COMPRESSORS ON THE MAIN UNITS. AND I HAD TO REPLACE ALL OF THAT. SO I CALLED THE UTILITY

[00:05:02]

I RECEIVED AN E-MAIL THAT SAYS THEY ASKED ME TO REACH OUT POSSIBLE CLAIM DUE TO POWER OUTAGE.

POSSIBLE CLAIM. I HAVE BETTER THINGS TO DO.

YOU MAY ALSO IN A ANOTHER E-MAIL YOU MAY ALSO WANT TO CONSIDER SUBMITTING A CLAIM THROUGH YOUR INSURANCE COMPANY. I DIDN'T DAMAGE MY PROPERTY.

YOU ALL DID. WHY WOULD I WANT TO ENDURE INSURANCE CLAIM. AND SO I BELIEVE THIS IS STANDARD OPERATING PROCEDURE. AND THENNIST TOLD TO FILL OUT THE CLAIM. NOT ONE FROM THE UTILITY AUTHORITY EVER CAME TO SEE HOW TO MITIGATE.

I MADE A PUBLIC RECORDS REQUEST.

I WANT FOR THE LAST TWO YEARS ANYBODY THAT SUBMITTED A CLAIM OR CLAIM THAT THERE'S BEEN ANY ISSUE WITH THE UTILITY AUTHORITY AND I WILL CONTACT EVERY ONE OF THEM.

I DON'T BELIEVE YOU GO OUT OF YOUR WAY TO HELP THEM AT ALL.

IT'S NOT MY RESPONSIBILITY TO FILL OUT THE CLAIM AND DEAL WITH THE FLORIDA LEAGUE OF CITIES.

WHERE I AM TOLD TO FILL OUT MY OWN INSURANCE CLAIM.

I'M OFFERING IF ANYBODY HAS HAD THE SAME ISSUE I WILL PROVIDE THEM FULL LEGAL SERVICE.

I WILL ADVERTISE IT. I WILL DO WHATEVER NEEDS TO BE DONE. BECAUSE THIS IS NO WAY TO TREAT THE PUBLIC. MY LIGHT BILL BETWEEN 5 TO 6,000 A MONTH. YOU WOULD HAVE NO PROBLEM SOMEONE OUT TO CUT MY POWER OFF.

YOU WOULDN'T SEE WHAT YOU'VE DONE IN DAMAGES.

IT'S AN ARROGANCE THAT IS UNWARRANTED AND UNNEEDED.

>> OKAY. THANK YOU.

>> PUBLIC HEARING IS NOW CLOSED.

[D. CONSENT AGENDA]

>> SECOND. IT'S BEEN MOVED AND SECONDED.

ANY QUESTIONS? >> MADAM SECRETARY, CALL THE ROLL.

>> MADAM SECRETARY FOR THE ITEM OF LETTERS OF

APPRECIATION DO WE HAVE ANY? >> THERE ARE NONE.

>> I DON'T SEE ANY OLD BUSINESS.

[G.1. ITB 21-10: Approve Award of Bid and Agreement for the DiGiorgio Sanitary Sewer Unit Price Contract from Southern Underground Industries, of Pompano Beach, Florida, in the not to exceed amount of $1,875,387.00. The term of this contract shall commence upon written Notice to Proceed and end upon completion and acceptance by FPUA.]

THANK YOU, MR. CHAIRMAN. FIRST ITEM REQUEST YOUR APPROVAL OF SANITARY SEWER UNITY SOUTHERN UNDERGROUND INDUSTRIALS FOR THE DEGIORGIO CORRIDOR.

>> THANK YOU. BEFORE I GET INTO STAFF RECOMMENDATION. A LITTLE BIT O HISTORY OF THE PROJECT AND WHAT WE HAVE BEEN DOING AND WHAT THE COLLABORATIVE PARTIES ARE. BACK IN 2018 THE CITY OF FT.

PIERCE COUNTY SUBMITTED A GRANT PROPOSAL TO THE DEPARTMENT OF OPPORTUNITY. TO PROVIDE SANITARY SEWER SERVICE MUNICIPAL SERVICE TO THE INDUSTRIAL AREA BOUNDED IN THE AREA OF DEGIORGIO SANITARY SEWER.

AND WOULD PROVIDE ACCESS TO APPROXIMATELY 37 PARCELS OF WHICH 22 ARE EXISTING THAT ARE SMALL, MEDIUM AND LARGE IN SIZE. THIS WILL COST ABOUT 178 ACRE OF TOTAL INDUSTRIAL AREA. THE GRAND WAS AWARDED AND SIGNED BETWEEN THE DEO AND CITY OF FT. PIERCE IN JUNE OF 2019. AND ADDITIONALLY SINCE THE GRANT WAS AWARDED TO THE CITY OF FT. PIERCE A MEMORANDUM OF UNDERSTANDING WAS EXECUTED BETWEEN FPLA AND THE CITY OF FT. PIERCE TO CLARIFY THE ROLES AND RESPONSIBILITY TO THE PROJECT AND ALSO TO MEET THE REQUIREMENTS OF THE DEO GRANT AGREEMENT. SO NOW A LITTLE BIT UPDATE ON WHAT'S TRANSPIRED SINCE WE'VE BEEN AWARDED THE GRANT.

YOU WILL NOTICE IN THE MIDDLE OF THE LIGHT GREEN LINE THAT RUNS FROM LEFT TO RIGHT. THAT WAS PHASE ONE.

THIS PORTIONS COMPLETED BY ENTERPRISE CONTRACTOR DECEMBER 2020. INCLUDES APPROXIMATELY 42 LINEAR FEET SINCE IT GOES FROM INTERSECTION DEGIORGIO TO ENTERPRISE AND INTERCEPTS THE FAR RIGHT SIDE OF THE SCREEN.

ORIGINALLY THIS WOULD BE INCLUDED IN THE BID.

BUT DUE TO SOME OF I BELIEVE NATALIE'SES DOING RELOCATION

[00:10:02]

PHASE 2, WHICH IS DESIGNATED BY THE DARK GREEN LINES ON THE LEFT SIDE OF YOUR SCREEN, IS THE PORTION THAT'S INCLUDED IN THE PUBLIC BID. INCLUDING REMAINING PORTION FROM ENTERPRISE SOUTH TO THE STATION TO INCLUDE LIFT STATION AND INCLUDING ABOUT 7,000 LINEAR FEEL OF ASSOCIATED GRAVITY SEWER MAIN AND ASSOCIATED MANHOLES TO COMPLETE THE PROJECT. THEREFORE THE INVITATION TO BID UPLOADED ON JANUARY 27TH. AND ADVERTISED ON JANUARY 22ND AND FEBRUARY 1ST. WITH THE OPENING AT 10:15 ON MARCH 25TH. 20 VENDOR REQUESTED TO RESPOND. THIS RESULTED IN 20% RESPONSE RATE OF THE FOUR 25 WERE LOCAL VENDOR DOESN'T APPLY TO THIS GRANT THE GRANT WAS NOT ALLOWED TO INCLUDE LOCAL VENDOR PREFERENCE. A REQUEST WAS MADE BY MYSELF ON APRIL 21ST TO REQUEST AUTHORIZATION FOR THE BOARD TO ACCEPT THE LOW BID FROM SOUTHERN UNDER GROUND IN POMPANO, FLORIDA. THEY WERE AAWARDED A CONTRACT IN DECEMBER YOU MAY NOTICE IN PACKAGE THERE'S SOME DISPARITY BETWEEN THEIR BID AND THE OTHER THREE BIDDERS.

THIS WAS OBVIOUSLY TAKEN INTO CONSIDERATION PRIOR TO BRINGING TO BOARD FOR APPROVAL.

THERE'S ESSENTIALLY TWO MAJOR LINE ITEM THAT ACCOUNT FOR MOST DISPARITY. ONE THE MOBILIZATION AND INSURANCE AND BONDS WHICH THEY ARE COMPLETE I WILL IN CONTROL OF INDEPENDENTLY AND THEY ARE NOT IN CONTROL OF IT NO OUTSIDE PEOPLE TO INFLUENCE THE COST AND THE OTHER ONE IS ROADWAY RESTORATION WHICH THEY ARE NOT SUBBING OUT AND TAKING CARE OF IN HOUSE. OTHER THAN THAT YOU WILL NOTICE THAT LOWER ON SOME ITEMS HIGHER ON OTHER.

VERY MUCH IN LINE WITH THE ENTERPRISE CONTRACT AS WELL.

STAFF RECOMMENDED AWARD OF BID AND AGREEMENT FOR THE SANITARY SEWER ENTERPRISE FROM SOUTHERN UNDER GRAND INDUSTRY NOT TO EXCEED $1,857,385.00. THE TERM OF COMMENCE UPON WRITTEN NOTICE TO PROCEED AND END UPON COMPLETION OF

ACCEPTANCE BY FPUA. >> WHY WEREN'T WE ALLOWED TO

HAVE LOCAL PREFERENCE. >> WITHIN THE REQUIREMENT OF THE GRANT TO GRANT SPECIAL PRIVILEGES BECAUSE SOMEONE IS

LOCAL. >> THAT'S THE STATE.

THAT WOULD BE THE STATE? >> YEAH.

I HAVE TWO QUESTIONS. FIRST I HAVE PHASE ONE AND PHASE TWO. HOW LARGE IS PHASE BETWEEN THE TWO? I SEE IT ON THE MAP.

HOW LARGE A TERRITORY ARE WE COVERING?

>> OKAY. I WILL GO BACK TO PREVIOUS IF YOU LOOK AT THE BOLDED OUTLINE IN THIS LAY OUT HERE.

THAT INCLUDED ALL 178 ACRE OR ALL THE 37 PARCELS THAT WILL HAVE SANITARY SEWER AVAILABLE. THE PHASE ONE PORTION IS JUST THE WAY TO GET THAT WAY TO RECEPTIVE POINT ON U.S. ONE.

>> MY SECOND QUESTION, I NEED TO KNOW THE AMOUNT? BOARD MEMBERS ANY OTHER QUESTIONS

>> I MOVE APPROVAL. >> SECOND.

>> IT'S BEEN MOVED AND PROPERLY SECONDED.

ANY QUESTIONS? >> MADAM SECRETARY CALL THE ROLL.

>> THANK YOU. >> THE NEXT ITEM REQUEST

[G.2. RFQu 20-27: Approve Specific Authorization No. FUJ-93-21-01 for the Lincoln Park Smart Neighborhood Design Build Services with Fujitsu Network Communications, Inc. of Richardson, Texas, in an amount not to exceed $998,110. This Specific Authorization shall commence upon written Notice to Proceed and end upon final completion of the work and acceptance by the FPUAnet Manager, contingent on receiving the required Certificate(s) of Insurance.]

PRESENTATION. >> GOOD AFTERNOON MR. TOMPECK, MR. CHAIRMAN, MEMBERS OF THE BOARD.

I AM GOING TO NOT ONLY PRESENT THE SPECIFIC AUTHORIZATION BUT QUICK UPDATE ON LINCOLN PARK. I ACKNOWLEDGE THAT IT'S LONG OVERDUE. THE PROJECT HAS BEEN TALKED ABOUT SINCE 2019 PRIOR TO MY PLACEMENT OF FPLA MANAGER.

I'M EXCITED TO PRESENT TO YOU THIS UPDAYLIGHT AND THE PROPOSAL WHAT THE SPECIFIC AUTHORIZATION.

ON JULY 2ND, 2019 THE FPLA APPROVED MOU FOR LINCOLN PARK

[00:15:05]

IT WILL PROVIDE HIGH-SPEED BUSINESS AND RESIDENTIAL INTERNET ACCESS AND FREE PUBLIC WIFI THROUGHOUT ORANGE AVENUE; AVENUE D, 7TH AND 25TH STREET.

ON MARCH 17TH, 2020, I BROUGHT TO FPLA BOARD AND YOU APPROVED THE SPECIFIC AUTHORIZATION WITH FUJITSU TO HAVE DESIGN AND COPE OF THE PROJECT DEFINED IT THE MOVE OU.

THE HIGH-LEVEL DESIGN WIFI FY WAS COST PROHIBITIVE.

WASN'T ONLY COST FOR LINCOLN PARK BUT CRITICAL STEPS TOWARD BUILDING A FIBER TO HOME AND SMART CITY DEPLOYMENT COMPLETED AS PART OF THE STUDY WHICH INCLUDED MARKET ANALYSIS OF THE AREA. FINANCIAL BUSINESS MODEL AND OPERATIONAL MAINTENANCE PLAN. WHICH RESULTED BY 86,000 IN COST. ON OCTOBER 6, 2020FFLA APPROVED AUTHORIZATION WITH FUJITSU TO DESIGN AND CONFIGURE AND INSTALL FIRST OPTICAL LINE TERMINAL.

YOU KNOW, WE PRESENTED THAT TO YOU GUYS AND FOUND OUT MY CAVALCANTE HAD RELATIVE WHO WAS RELATED TO THAT TREND.

WE WERE ABLE TO GET THAT INSTALLED.

IT WAS INSTALLED IN THE BEGINNING OF APRIL.

THIS PROJECT HAS BEEN TALKED ABOUT SINCE 2017.

IT'S THE CATALYST TO START DEPLOYING FIBER TO HOME AND SMART CITY SERVICES. THIS ONE DEVICE CAN FEET 4,000 SUBSCRIBERS TEN GIGABYTES PER SECOND.

WITH BE SPLIT BETWEEN 64 CUSTOMER.

AS PART OF EDC HIGH-LEVEL DESIGN WAS MADE ZONE ONE OF 387 PARCEL. ZONE TWO OF 513.

THE TOTAL COST WAS GOING TO BE BETWEEN 2.1 AND 2.4 MILLION DOLLARS. ZONE ONE RESULTING ABOUT 998,000 AND ZONE TOO BETWEEN 1.1 AND I1.4.

ARGUE MOUS.2. SECOND WAS WIFI EVALUATION.

THIS SHOWS A STUDY COMPLETED FOR THE ENTIRE LINCOLN PARK AREA. THE WIRELESS DESIGN TO DO WIFI COVERAGE WOULD REQUIRE 339 ACCESS POINT.

THAT WOULD BE 1.2 MILLION FOR THE COVERAGE.

IT ALSO WOULD INCLUDE A LARGE OPERATION MAINTENANCE COST AND LOW QUALITY OF SERVICE FOR RESIDENT WITHIN THEIR HOME.

MOST LIKELY WOULDN'T PENETRATE THE HOME.

TYPICALLY WIFI NOT DEPLOYED IN LARGE SCALE.

IT'S DEPLOYED IN PARKS. DOWNTOWNS, MARINA, AREAS THAT PEOPLE CAN CONCREGATE AND CONNECT.

SO AFTER SEVERAL DISCUSSIONS WITH STAFF WE FELT REDUCE SCOPE WOULD ALLOW US TO FOCUS ON CONNECT AS MANY RESIDENTS AND BUSINESSES AS POSSIBLE AND PROVIDE WIFI IN SEVERAL KEY LOCATION. THIS APPROACH MOST IMPACTFUL WITHIN THE BUDGET FOR THE COMMUNITY AND SURROUNDING AREAS. A FUTURE MAJOR IMPACT ARE THAT WE'RE GOING TO BE INSTALL FIBER TO PREMISES.

WHICH IS 30-YEAR INFRASTRUCTURE.

PROVIDE BROADBAND SPEED OFFER PREPUBLIC WIFI IN THE DEFINED AREA WHICH WILL POSITION LINCOLN PARK TO BE SMART NEIGHBORHOOD READY. HELP ENCOURAGE REDEVELOPMENT OF THE BUSINESS CORRIDORS. AND INCREASE LINCOLN PARK BROADBAND ADOPTION RATE. ONE OF THE KEY THINGS WE FOUND DURING THE MARKET ANALYSIS. THE TRACK IS ACTUALLY THE LOWEST ADOPTION RATE IN ST. LUCIE COUNTY.

WE SELECTED THE RIGHT LOCATION FOR A PROJECT LIKE THIS.

AND THEN OVERALL PROVIDE BROADBAND RATES BELOW INCUMBENT RETAIL MARKET FOR ALL SUBSCRIBERS.

THE SPECIFIC AUTHORIZATION YOU ARE APPROVING TO BUILD OUT FIBER TO SERVING ZONE ONE. INSTEAD OF TRYING TO BUILD FIBER TO ALL PORTION OF LINCOLN PARK.

WE DECIDED FOCUS EFFORTS ON ONE.

AND WE BELIEVE THIS PROJECT CAN SERVE AS CATALYST TO ACQUIRE ADDITIONAL FUNDS TO BUILDUP THE SECOND SERVING ZONE IN OTHER AREAS OF FT. PIERCE.

IT WILL CONSIST 380 PARCEL. IT BE BE COMPLETED WITHIN 90 DAYS AND THEN THE CONSTRUCTION OF DISTRIBUTION LINES AND THEN THE SERVICE INSTALLS. THE SECOND PART IS A -- THIS

[00:20:06]

JUST WANTED TO CLARIFY. JUST AN UPDATE.

PUBLIC WIFI THAT WE TALKED ABILITY WITH ALLEGHANY IN THE CITY WAS DEFINED INTO FIVE AREA.

THE PLAZA ON 13TH STREET AND AVENUE D.

THE MEETING COURT CENTER. LINEAR PARK ON 10TH AND AVENUE C AND THE LINCOLN PARK COMMUNITY CENTER.

WITH AN ESTIMATED COST OF $200,000.

THIS SLIDE SHOWS A SUMMARIZATION OF THE VARIOUS PHASES. PHASES ONE AND TWO WERE COMPLETED AND FUNDED BY FPLU. AND THESE WERE PIECES AND PARTS THAT ARE CATALYST FOR US TO DEPLOY THROUGHOUT THE CITY.

THE SPECIFIC AUTHORIZATION THAT I'M ASKING FOR APPROVAL FOR TODAY IS TO COMPLETE PHASE 3, FOUR AND SIX WITH A 998,000. I WILL BE COMING BACK SOON WITH REVISED MOU AND SPECIFIC AUTHORIZATION FOR THE WIFI DESIGN AND INSTALLATION. THE RECOMMENDATION TO DATE TO THE BOARD IS TO STAFF REQUESTING APPROVAL OF RFQU2027 SPECIFIC AUTHORIZATION NUJ MF 93-21-01 FOR LINCOLN PARK SMARLT NEIGHBORHOOD DESIGN BUILD SERVICES WITH FUJITSU KNELT WORK COMMUNICATION.

RICHARDSON TEXAS IN THE AMOUNT OF NOT TO EXCEED $998,110.

IT WOULD BE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE

>> ANY MEMBERS OF THE BOARD HAVE ANY QUESTIONS.

>> I'M STILL CONCERNED THAT WE HAVE THREE EDUCATION FACI FACILITIES .

I'M STILL CONCERNED ONE OF THOSE ARE TWO OF THOSE OUGHT

TO BE CONSIDERED FOR LATER. >> WE CAN DEFINITELY GO BACK AND TALK WITH THE CITY ITSELF AND TALK ABOUT DIFFERENT WIFI LOCATIONS. YOU KNOW AS PART OF THE PROJECT DEFINED WITHIN THOSE AREA.

I WANT TO LET YOU KNOW ALL THOSE LOCATIONS YOU SPEAK ABOUT WE CURRENTLY HAVE FIBER INSTALLED INTO.

PRIOR TO ME TAKING OVER FPLA.NET.

WE HAD MAJORITY OF ALL THE COUNTY SCHOOL WITHIN THE FT. PIERCE AREA UNDER CONTRACT.

WE LOST THEM. AND I WOULD LOVE TO GET THEM BACK AND PARTNER WITH THEM TO PROVIDE WIFI OR DO SOMETHING IN THOSE AREA. WE HAVE INFRASTRUCTURE GOING RIGHT INTO THE SCHOOLS. PRIME EXAMPLE IS WHEN MAIN COURT CENTER HANDED OVER TO THE CITY WITHIN A FEW WEEKS, WE WERE ABLE TO INSTALL A SWITCH BACK AND OFFER THE CITY A PILOT PROJECT AND SO I'M EXCITED ABOUT COMING WORKING WITH SHEA FROM THE CITY ITS GROUP TO KIND OF DO THIS PILOT PROGRAM TO GET THE CITY BACK AS THE CUSTOMER.

>> YOU SAY THAT THE SCHOOL SYSTEM HAVE WIFI.

IS IT STILL EQUAL TO WHAT WE'RE TRYING TO INSTALL?

>> I CAN'T SPEAK WHERE THE SCHOOL SYSTEM HAS WIFI.

THE BUILDING ITSELF DO HAVE FPLA NET FIBER IN IT.

THAT WOULD BE SOMETHING THAT WE COULD TALK ABOUT IN OTHER

CONVERSATIONS. >> I HOPE YOU WOULD DO IT.

BECAUSE THE OTHER THING THAT COMES TO MY MIND THE S THE FACT THAT WE MAY HAVE SOME FUN IN WE DON'T KNOW ABOUT IT.

>> SURE. YOU KNOW WE HAVE I DON'T KNOW

IF YOU WANT -- ARP FUNDING. >> I WAS GOING TO -- I WAS GOING TO MENTION WE HAD PRELIMINARY CONVERSATIONS WITH THE CITY AND THE COUNTY HOMEFULLY THEY WILL PARTICIPANT IN THESE ZONE TWO PORTION OF THIS WORK HERE WITH THE SOME ARP FUNDS THAT HOPEFULLY WILL BE AVAILABLE.

>> OKAY. >> AND ONE OTHER THING TO NOTE WE MENTIONED ABOUT ADDITIONAL WIFI AT DIFFERENT LOCATIONS.

AND THAT COULD BE SOMETHING THAT'S BROUGHT UP IS THAT AREA BEHIND IT. I ASSUME YOU REFER TO THE PARCEL BEHIND THE ACTUAL COLLEGE ON -- IS IT 29TH?

>> I KNOW IT'S JUST NORTH OF AVENUE D.

ONCE THAT'S DEVELOPED. IT COULD BE EASILY DEPLOYED IF THE CITY CHOSE TO -- FOR TO US DO SOMETHING.

>> MY UNDERSTANDING YOU CAN CORRECT ME.

I BELIEVE THE PARCEL OF LAND THE CITY OWNS.

>> WE'VE TALKED ABOUT IT. NOTHING HAS ACTED ON IT BECAUSE IT WAS KIND OF DEFINED WITHIN THE BOUNDARIES WITH

[00:25:03]

ALLEGHANY. >> ALL RIGHT.

WHAT'S YOUR PLEASURE? >> I HAVE A QUESTION.

HAVE YOU TALKED TO YOUR COUNTER PART AT THE SCHOOL DISTRICT ABOUT THOSE SCHOOL SITES?

>> NO. WE HAVEN'T HAD A CHANCE TO REALLY REACH OUT TO THE SCHOOL YET.

I'VE HAD -- BUT I CAN. IT'S ON A LIST OF TO DO.

>> I WOULD THINK MR. CHAIRMAN, MAYBE THAT'S A SCHOOL DISTRICT RESPONSIBILITY THAT WE COULD WORK WITH THEM ON THAT.

YOU KNOW, BECAUSE I LIKE THE IDEA OF THE MEANS COURT CENTER AND THE LINCOLN PARK RECREATION CENTER AND THE MORRIS CREEK PARK. I THINK THOSE ARE GOOD LOCATIONS. WE COULD WORK WITH THE SCHOOL

DISTRICT ON THE OTHERS. >> WELL, I THINK THE IDEA IS THE MEANS COURT CENTER IS THAT WE CAN -- WE CAN SHOW CASE WHAT A SMART SCHOOL LOOKS LIKE.

WHAT THE SMART NEIGHBORHOOD LOOKS LIKE.

AND THEN FROM THAT, WE CAN START SHOWING THESE OTHER MUNICIPALS OTHER POSSIBLE PARTNERS AND SAY, HEY, FPLA NET IS HERE. WE HAVE ABILITY TO DO VARIOUS TYPE OF SERVICES. WOULD YOU BE INTERESTED.

HOW CAN WE ASSIST YOU IN IT. WE HAVE FIBER AT YOUR LOCATION. WE RELEASING TEN GIGABYTES OF SERVICE. I'M NOT SURE WHY WE LOST THE BID, REALLY. BUT I DON'T THINK WE SUBMITTED ONE. I THINK THAT'S WHAT HAPPENED.

>> YOU CAN ALWAYS START THAT WHOLE CONVERSATION AGAIN.

>> WE WOULD LOVE TO. WE'RE TALKING I THINK NINE TO TEN SCHOOLS THAT WE HAVE FIBER IN.

AND I WOULD HOPE WE COULD PROVIDE BETTER SERVICE AT VERY

COMPETITIVE PRICE TO THEM. >> AND I THINK YOU'RE RIGHT.

THE MEANS COURT. WE HAVE RFP THE CITY DOES FOR MEANS COURT OPERATIONS AND I THINK THAT, THAT ONCE WE HAVE THAT OPERATOR AND WHAT WE ARE GOING TO DO.

THAT'S A REAL CENTRAL PART OF LINCOLN PARK NEIGHBORHOOD.

AND IF WE'RE DOING THE WIFI THERE THAT KIND OF IS SORT OF

PROTOTYPE, MAYBE. >> UH-HUH.

>> YEP. I THINK THERE'S LOTS OF OPTIONS AND LOT OF DISCUSSIONS TO BE HAD.

>> I HAVE A QUESTION MR. CHAIRMAN.

>> GO AHEAD. THE MARKET IS STUDY IN THAT AREA. PEOPLE IN THEIR HOMES HOW MANY OF THEM APPROXIMATELY PERCENTAGEWISE ACTUALLY WANT TO PARTICIPATE IN THIS SERVICE?

>> THE MARKET ANALYSIS IS NOT DONE AS SURVEY.

IT WAS DONE PULLING FROM FCC AND FINDING ABILITY HOW MANY PEOPLE HAVE SUBSCRIBED I WANT TO SAY -- I COULD COME BACK WITH THE NUMBERS. BUT I KNOW THAT FT. PIERCE HAD ABOUT 3 TO 5% OF FIBER PENETRATION IN THAT WAS EXCITING FOR ME BECAUSE WE HAVE THE OPPORTUNITY TO DAE EMPLOY AND IF WE DEPLOY FIBER, I THINK OVER ALL WE COULD TAKE A LARGE AMOUNT OF CUSTOMERS. THE BIGGEST CHALLENGE IN LINCOLN PARK IS GOING TO BE THE ACTUAL FUNDING, HOW CAN PEOPLE PAY FOR THEIR SERVICE. BUT I THINK THAT, THAT'S GOING TO BE PART OF THE SOLUTION WHERE WE IS A SYSTEM THE MAJORITY OF THE CAPITAL IS COVERS ALREADY.

HOPEFULLY WE CAN OFFER A VERY AFFORDABLE INTRODUCTORY RATE TO TRY TO GET MANY SUBSCRIBERS TO SIGN UP.

>> THAT'S WHERE ALLEGHANY IS COMING IN, THEN THEY WILL

PARTNER WITH THE INDIVIDUALS? >> NO.

ALLEGHANY PARTNERED WITH THE CAPITAL EXPENSE TOTAL OF $400,000 THE CITY OF FT. PIERCE WAS $200,000.

SA ST. LUCIE 50,000.

>> MR. CHAIRMAN. THINK THERE'S STATE LEGISLATION THAT MAY OR MAY NOT HAVE BEEN SIGN THAT HAS GREAT OPPORTUNITIES FOR BROADBAND IN SUND -- UNDER SERVED AREA. THERE'S ACTUALLY SOME SIPHON AVAILABLE FOR $50 A MONTH RIGHT NOW AS PART THAT PRESIDENT BIDEN JUST RELEASED. IT'S UNTIL ALL THE MONEY RUNS OUT. AND SO THE ESTIMATION OF TIME IS 1 1/2. THE PROJECT COMPLETION OF AUGUST '22 PROBABLY WILL BE REALLY CLOSE WHETHER OR NOT THOSE FUNDS WILL BE AVAILABLE. FPLA NET WILL TRY TO BECOME ONE OF THOSE PROVIDERS THAT CAN OFFER THAT RATE WHERE THEY WOULD BASICALLY PAY US $50 TO CONNECT A MONTH.

THE GOVERNMENT. AND WE'LL TRY TO BECOME ONE OF THOSE PROVIDERS. I DON'T KNOW IF WE WILL BE ABLE TO OFFER THAT SERVICE IN THAT NEIGHBORHOOD AT THE TIME.

>> NO. MATERIALS ARE REALLY HARD TO ACQUIRE RIGHT NOW. WE'RE HOPING THAT AS SOON AS THE DESIGN IS COMPLETED, WE CAN MOVE FORWARD THE ORDERING

[00:30:02]

>> THEN THE $50,000 WE GOT FROM COUNTY WAS THAT PART OF THE GRANT MONEY FOR FROM THE GOVERNMENT?

>> I DON'T THINK OF THE MONEY THAT WAS GIVEN WAS BASED ON GRANTS. I THINK IT WAS MORE MOU SIGNED TOGETHER TO SAY WE WANT TO PARTNER.

WE WANT TO IMPACT THIS COMMUNITY IN ALLEGHANY PUT TOGETHER $400,000 AND ALL THE OTHER INDIVIDUALS DECIDE TO STEP UP. FPLA PUTS $600,000 IN THE CITY. 200,000 IN THE COUNTY.

50,000. >> ARE THOSE DOLLARS?

>> THOSE ARE DOLLARS. WHEN YOU SAY WE HAVEN'T RECEIVED THE FUNDS YET. THEY WILL BE RECEIVED BASED ON CERTAIN BENCHMARKS OR MILESTONES WE PASS.

ONE OF THEM IS REALLY TONIGHT. WITH THE APPROVAL OF THIS, AND THE SIGNING OF THE NEW MOU THE REVISED MOU, I THINK THAT SHOULD TRIGGER ABOUT $450,000 OF FUNDS TO BEGIN THIS

PROJECT. >> WHEN I LOOK AT THE -- I HOPE WE WILL ADVERTISE AS WE GET PEOPLE INTERESTED, ESPECIALLY WHEN YOU LOOK AT THE BUSINESSES IN THE COMMUNITY, ALL THE CHURCHES AND THE HOMEOWNERS.

WE SHOULD HAVE A PRETTY GOOD MARKET.

>> I THINK IT WILL TAKE EVERYBODIES EFFORT TO GET THE INFORMATION OUT. WE WILL START THIS MARKETING SIDE. YOU KNOW IT WASN'T SOMETHING THAT I REALLY WAS READY TO START A 1 1/2 AGO.

WE DIDN'T HAVE ALL THE PLAN REALLY CONCRETED DOWN.

AND WAS KIND OF CONCEPT AND I THINK TODAY WE STAND BEFORE YOU WITH A VERY SOLID PLAN. AND CRITICAL STEPS TO MOVE FORWARD. AND I THINK THAT ONCE WE WERE IN THE PROCESS OF DEVELOPING SOME RATES, BECAUSE IF I TELL PEOPLE I WILL PROVIDE SERVICE THE FIRST QUESTION THEY ASK WHAT. HOW MUCH.

RIGHT? I THINK THAT WE'LL BE COMING BACK TO YOU VERY SOON WITH SOME SOME RATES.

AND ONCE THAT HAPPENS, THEN WE CAN REALLY START MARKETING.

I THINK WE DO PREMARKETING AND GET SOME INTEREST.

WE HAVE FLIERS AND SOME SURVEYS CREATED WHERE PEOPLE CAN CLICK ON QR CODE AND START TELLING US ABOUT HEY, ARE YOU INTERESTED IN THE SERVICE. WHO DO YOU.

ARE YOU HAPPY WITH IT. HOW MUCH DO YOU PAY? WE'RE FIXING TO MOVE INTO THAT PHASE IN THE NEXT FEW MONTHS.

>> I'M ASSUMING YOU OFFER SOME DIFFERENT LEVELS.

MAYBE IF IT'S ONLY TEN OR $15 A MONTH THEY CAN GET THE SLOWEST FEED OR SOMETHING LIKE THAT WE'RE NOT JUST GOING TO

HAVE IT ON OR OFF; RIGHT? >> YES.

WE WILL TRY TO OFFER VERY THE MAJOR DIFFERENCE BETWEEN FIBER INFRASTRUCTURE AND EXIST INCH COPPER SYSTEMS IS SPEED.

AND IT'S SYMMETRICAL SPEED. IT'S NOT APPLES AND APPLES.

IT'S APPLES AND ORANGES. IT'S NOT GOING TO BE COMPARABLE TO WHAT ANY OF THE OTHER INCUMBENTS ARE OFFERING.

MY SUGGESTION IS TO OFFER 100 MEGA-BIT RATE.

MOST OF THE COST IS CAPITAL INFRASTRUCTURE.

INSTALLING THE FIBER, THE EQUIPMENT, THE MONITORING OF IT 24 HOURS. 7 DAYS A WEEK.

365 DAY AS YEAR. THERE'S JUST A FIXED COST ASSOCIATED WITH BEING A I BELIEVE TO OPERATE THAT.

YOU KNOW, TO BE CONGRUENT TO PROVIDE WITH ECONOMICAL RELIABLE SERVICE TO ENHANCE THE QUALITY OF LIFE.

I WANT TO MAKE SURE THEY REFLECT THAT AS WELL.

I WOULD NOT WANT TO OFFER SUBPAR SERVICE WITH BAD CUSTOMER SERVICE BUT I THINK THOSE ARE DISCUSSIONS THAT WILL DEFINITELY BRING TO THE BOARD SOON.

>> ANY MORE QUESTIONS. WHAT'S THE PLEASURE OF THE

BOARD FOR APPROVAL? >> MOVE FOR APPROVAL.

>> SECOND. >> MOVED AND PROPERLY SECONDED. RECOMMENDATION OF STAFF FOR APPROVAL. ANY QUESTIONS.

MADAM SECRETARY, CALL THE ROLL.

>> THANK YOU. >> NEXT ITEM ELECTRIC

[G.3. Electric Reliability Update – For Information Only]

[00:35:03]

CHAIRMAN MATTHEWS, MEMBERS OF THE BOARD I'M HERE TO EMPTY YOU UPDATE ON TWO FRONTS. FIRST IS THE RELIABILITY OF A 12 HAPPEN MONTH ENDING MARCH OF THIS YEAR.

AS WELL AS AN OVERVIEW OF WHERE WE WERE AT FINISHED FOR CALENDAR YEAR 2020. AND THEN ALSO AS YOU CAN PROBABLY SEEN IF YOU PREVIEWED THE SLIDES.

WHERE WE ARE GOING TO GO AND HOW WE WILL GOING TO GET THERE. START WITH THE FIRST ONE WE TALK ABOUT IS THE SAFETY NUMBER.

THIS FREQUENCY OF OUTAGE. AVERAGE CUSTOMER ACCORDING TO THIS NUMBER RIGHT NOW COULD EXPECT TO SEE ABOUT 1 AND A HALF OUTAGES PER YEAR. THAT'S A LITTLE BIT HIGHER THAN WE WANT OUR -- IN TEND YOU WILL SEE THAT BELOW ONE.

WE ARE WORKING TOWARD LOWERING OUT THOSE FREQUENCY.

WE WILL GET INTO THOSE ITEMS IN THE FUTURE HERE.

ONE OF THE THINGS THAT SF MPA HAVE DONE.

THEY CHANGED THE WAY THEY DID IT.

I PROVIDE A GRAPH. SHOWING TO YOU HOW WE COMPARE TO OTHER UTILITY IN THE STATE OF FLORIDA.

WE'RE THAT DARK RED LINE. AS YOU CAN SEE, A LOT OF MUNICIPALITIES IN THIS SIZE HAVE CON GGREGATED 1 AND A HAL OUTAGES PER YEAR. IT'S OKAY.

ULTIMATELY WE WANT TO BE BELOW ONE.

JUST TO GIVE YOU AN IDEA WHERE WE ARE AT RIGHT NOW FOR FIRST QUARTER OF THIS YEAR, WE'RE AT.17.

THAT WILL ACCUMULATE. I WILL GO UP.

COMPARISON TO LAST YEAR THAT TIME WE RIGHT AROUND THE SAME NUMBERS. AND YOU WILL SEE WHY IN A LITTLE BIT AS FAR AS WHERE WE SAW A DRAMATIC INCREASE FOR OUTAGES. THE SECOND NUMBER THAT EVERYONE TALKS ABOUT IS KATIE. KATIE HOW QUICKLY CAN WE RESTORE POWER ONCE WE KNOW THERE'S AN OUTAGE.

WE WANT TO BE UNDER 60 WE'VE GOT MITIGATION WAYS FOR THAT.

HAPPENING AROUND SEPTEMBER AND OCTOBER.

THERE WERE A LOT OF AFTERNOON STORMS ROLL THROUGH.

THAT'S WHEN WE CAME 19 INCHES OF RAIN WE WE COULD USE A LITTLE BIT OF RAIN. 9 INCHES TOO MUCH.

WE HAD MULTIPLE OUTAGES GOING ON MULTIPLE TIMES.

WE HAD ALL CREWS ALL HANDS ON DECK.

WE DID IT BASED ON THE NECESSITY OF THE CRITICAL CUSTOMERS AS WELL AS THE LARGEST NUMBER OF CUSTOMER WE CAN RESTORE SO UNFORTUNATELY SOME OF THOSE THAT HAD FIVE CUSTOMERS OUT BECAUSE OF TRANSFORMER FUSE BLOWN THOSE ARE FORMALLY FALL TO BOTTOM OF THE LIST AS WE RESTORED THE HUNDREDS AND THOUSANDS OF CUSTOMERS.

THE LAST ONE WE TALK ABOUT IS SADIE.

SADIE BASIC THE SAME AS KATIE. THIS LOOKS AT THE ENTIRE OVERALL LOOK FOR OUR CUSTOMER BASE.

95 MINUTES IS QUITE HIGH. WE TRY TO KEEP THAT BELOW IN THE SIX AS WELL. FIRST QUARTER OF THIS YEAR, WE'RE AT 8.31. YOU CAN SEE THAT WE'RE HIGH COMPARED THE KATIE BUT WE EXPECT THAT AS WE MOVE FORWARD THROUGH THERE. AS YOU CAN SEE ON THE NEXT GRAPH, SEPTEMBER, OCTOBER AND NOVEMBER.

OUR NUMBERS CLIMBED UP AND WE BROUGHT IT DOWN ACCORDING TO NUMBER OF OUTAGES AND THE QUICK RESPONSE TIME THAT OUR

CREWS WORK ON. >> MR. CHAIRMAN, CAN I ASK A QUESTION. THE BEACHES ARE LOW ON THIS EVERY SINGLE TIME. WHAT DO THEY DO.

THAT'S JACKSONVILLE; ISN'T IT? >> THAT'S JACKSONVILLE.

A LOT OF THEIR SYSTEM UNDERGROUND.

THEY HAVE A LOT OF THEIR STUFF UNDER GROUND NOW.

UNDERGROUNDING GREAT BECAUSE YOU DON'T HAVE TO WORRY ABOUT THE TREES AND THE BIRDS AND THE FROGS AND EVERYTHING LIKE THAT. SQUIRRELS.

AND OF COURSE YOU KNOW WE HAVE RUNNING THING GOING HOW MANY POLES GOT HIT OVER THE WEEKEND.

RIGHT NOW THREE WEEKS IN A ROW WHERE PEOPLE HAVE RUN OVER OUR POLES. YOU DON'T HAVE ALL THAT THE DOWNSIDE OF HAVING COMPLETELY UNDERGROUNDED SYSTEM WHEN YOU HAVE AN ISSUE CABLE FAULT IT WILL TAKING ONNER TO RESTORE POWER IF YOU DON'T HAVE LOOP TYPE SYSTEM.

THAT'S WHY JACKSONVILLE BEACH SO LOW ON THERE.

AND IF WE SHOWED THE SMALLER UTILITIES, WINTER PARK IS ALWAYS UNDER GROUND. THEIR NUMBERS ARE EXTREMELY

LOW AS WELL. >> THANK YOU.

>> ANY OTHER SUBSTATIONS UNDER GROUND OR JUST THE LINES?

>> JUST LINES THERE'S BEEN SOME SUBSTATIONS UNDERGROUND BUT NOT IN FLORIDA. MOST THEY NEED TO DISSIPATE THE HEAT. TRANSMISSION LINES NORMALLY NOT PUT LARGE TRANSMISSION LINES UNDERGROUND.

YOU WILL HAVE SOME SOME TYPE EXPOSURE FOR OVERHEADLINES.

>> YOU SAID FROGS. ARE THEY HIDING THEMSELVES

[00:40:03]

DOWN THERE. >> AND, OF COURSE, NOT EVERYONE WANT THEIR POWER FROM TRANSFORMER TO HOUSE UNDER GROUND WHICH IS GREAT THINK. WE HIGHLY RECOMMEND IT.

YOU ALSO RUN INTO SOME OF THAT AS WELL.

THIS IS THE 2020 YEAR-END COMPARISON.

COMES OUT IN APRIL. PFC GATTERS THE DATA.

IF YOU REMEMBER FROM LAST YEAR GULF POWER WAS REALLY, REALLY HIGH. IF YOU REMEMBER GO BACK TO HISTORY BOOKS HERE A LITTLE BIT LAST YEAR GULF POWER PURCHASED BY FP&L. FP&L PUT MONEY INTO RELIABILITY. THAT'S HOW THEIR BONE BONUS ARE STRUCTURED. OUR NUMBERS 1.4 FOR FREQUENCY.

1.4 OUTAGES PER CUSTOMER. AVERAGE REST STRAIGS 61.92 AN AVERAGE RESTORATION TIME FOR THE ENTIRE CUSTOMER CLASS THAT WE HAVE 87 MINUTES. ON A HIGH NOTE RESTORATION TIME LOWER THAN FP&L. WE'RE RESPONDING AND GETTING POWER RESTORED QUICKER. WE ARE LOWER IN A FEW CATEGORIES AS FAR AS THE FLORIDA MUNICIPAL AVERAGE.

ONE OF THE THINGS ALSO I WOULD LIKE TO MENTION TOO WHEN WE LOOK TO RELIABILITY STATISTICS, AS YOU START LOOKING INTO ITEMS AND YOU START DIGGING IN DEEPER.

YOU NORMALLY SEE THAT YOUR NUMBERS WILL SPIKE.

AND PART IF YOU LOOK RESPONDER OUTAGE MANAGEMENT SYSTEM IT'S REALLY RUNNING FOR ABOUT 2 TO 2 AND A HALF YEARS.

THAT IS ACTUALLY TRACKING OUR OUTAGES AND OUR TIMES MORE EFFICIENTLY OR MORE EFFECTIVELY THAN THE PAST.

THE PAST CALL IN RADIO. I'M HERE.

I'M DONE. OPERATORS NEED TO DECIDE WHEN DID I GET THERE. WHEN DID THEY LEAVE.

NOW WITH RESPONDER SYSTEM AUTOMATICALLY WILL BE ABLE TOIM PUT THAT IN THERE AND THEN INPUT WHEN THEY ARE DONE.

WHEN WE GET TO OUR COMPLETE AMI OUTAGE MANAGEMENT INTEGRATION, YOU WILL PROBABLY SEE A LITTLE SPEAK IN THE NUMBERS. BECAUSE AS SOON AS THE METER SEES THAT IT'S OFF IT WILL START THE TIME CLOCK.

JUST BE PREPARED FOR WHEN YOU START SEEING THOSE NUMBERS AS

WELL. >> HERE'S THE UGLY CHART.

OUR STRIKE GOAL LIKE I SAID FOR FREQUENCY INDEX IS BETWEEN.5 AND ONE. WE'RE AT 1.5.

OUR KATIE NUMBERS 61.24. AS YOU CAN SEE THAT WENT DOWN A LITTLE BIT FROM OUR CALENDAR YEAR 2020.

AND THEN THE SADIE NUMBERS ARE # 5 WHERE WE WANT TO THEM AT 60. WHAT ARE WE GOING TO DO TO? SOME OF THIS ALL STORM RELATED.

UNFORTUNATELY WE ACCOUNT FOR ALL STORMS UNLESS THEY ARE NAMED STORMS HURRICANE, TROPICAL STORMS. THERE'S A SEPARATE CATEGORY FOR THOSE.

WE HAD LIKE I SAID A LOT OF OUTAGES IN SEPTEMBER AND OCTOBER OF LAST YEAR. IF YOU THINK ABOUT IT IT'S ALL AVERAGED IF YOU GET 100% ON THREE TEST AND 60% NOW YOU LOOK AT 90% AVERAGE. YOU HAVE TO WORK WAY BACK UP OVER THE MONTHS TO ROLL THAT OFF.

SOME OF THE THINGS WE'RE DOING OF COURSE WE'RE DOING OUR TREE TRIMMING AND MAINTENANCE STORM HARDENING REPLACING POLES, WOOD POLES CONCRETE POLES. ALSO DOING CAPITAL PROJECT AS YOU REMEMBER ERIC MEYER GAVE A PRESENTATION ABOUT THE TRANSFORMER REPLACEMENT PROJECT.

WE DONE QUITE A BIT IN THE MAINTENANCE WORK ON THAT.

WE ALSO DONE TRIP SAVER BY THE PART OF GRID MODERNIZATION BASICALLY IT ALEVIATES A LOT WHEN THERE'S OUTAGE ANOTHER T - PIECE OF CIRCUIT. LIT TAKE CARE OF THAT INSTEAD OF HAVING ENTIRE CIRCUIT BLINK.

>> WE'RE ALSO AS WE HAVE BEEN REVIEWING THE WORST PERFORMING CIRCUIT AND LOOKING AT DOING OVERHEAD UNDERGROUND NECESSARY WHERE NECESSARY. ONE WE DO NOW OVERHEAD TO UNDER GROUND CONVERSION DOWN THE STREET HERE.

WE NOTICED THAT HAD A LOT OF ISSUES.

A LOT OF OUTAGES. WE STARTED AN OVERHEAD TO UNDER GROUND PROJECT WITH THAT.

WE'VE ALSO REVIEWING ALL THE NUMBERS WITH THE DND STAFF ENGINEERING STAFF AND OPERATIONS STAFF TO GET INPUT FROM THE FIELD OF WHAT WE CAN DO TO HELP BRING THESE NUMBERS BACK DOWN INTO REASONABLE NUMBER.

THESE NUMBERS ARE NOT REFLECTIVE BECAUSE OF COVID

[00:45:03]

LAST YEAR. >> BOARDMENS, QUESTIONS?

>> I HAD A QUESTION. I HAVE NOTICED ON MY PATH HOME SOME POLES THAT GET HIT REGULARLY.

AND IS THAT ALSO MAYBE ON THE AGENDA TO REVIEW ONES THAT CONSISTENTLY HIT IN THE AREA TO GO UNDER GROUND?

>> WHEN WE LOOK AT THAT. WE ARE TAKE THAT INTO ACCOUNT.

SOMETIMES WE CAN'T ELIMINATE THE SINGLE POLE.

IT WILL HAVE TO BE A WHOLE BLOCK OR STREET OR COUPLE OF STREETS BECAUSE IT'S REALLY BAD FOR SYSTEM TO GO OVER HEAD AND UNDERGROUND. IT'S REALLY HARD TO MAINTAIN THAT. BUT IF THERE ARE POLES AND STUFF OUT THERE THAT GET HIT NORMALLY.

WE WILL LOOK AT THE SECOND TIME.

WE LOOK AGAIN AND SAY MAYBE WE SHOULD RELOCATE THIS POLE OR PUT A LITTLE BIT OF A STURDIER POLE IN AND SEE IF WE CAN OFF SET. AS LONG AS WE'RE IN THE

RIGHT-OF-WAY AREA. >> LIKE SEEWAY IS A TARGET.

AND SUNRISE; RIGHT? >> THERE'S QUITE A BIT THAT GET HIT. SEEWAY GETS HIT A LOT FOR THE LIGHT POLES. STREET LIGHT POLES.

NORMALLY THERE'S ONE OR TWO DOWN.

THERE'S SOME YOU THINK HOW DO THEY GOELT THIS TO HIT A POLE.

ONE A COUPLE OF WEEKS AGO THAT 9THE PERSON WAS TURNING ON TO 29TH STREET OFF OF VIRGINIA AND OVERTURNED OR OVERCORRECTED OR REALLY SHOULDN'T HAVE BEEN DRIVING.

BECAUSE OF CERTAIN LEVELS IN THEIR BODY.

AND THEY CHOSE TO TAKE OUT GUIDE WIRE HOLDING UP THE POLE. WE HAD TO GO OUT THERE AND STRAIGHTEN THAT UP AS WELL. AND PERSONALLY EXPERIENCE NORMALLY AS SOON AS WE KNOW THE POLE IS HIT WE WILL GET IT FIXED. WHERE OUR SURROUNDING NEIGHBOR THERE'S A POLE DOWN ON SOUTH 25TH STREET THAT'S BEEN HIT OVER A YEAR. IT'S JUST BRACED AND NOT

REPLACED. >> A PERSONALLYING MAYBE ON THE BEACH, DO THEY HAVE -- [INAUDIBLE]

>> WE DON'T LOOK AT WHERE THE LOCATION IS.

WE LOOK AT -- COUNT NUMBER OF OUTAGES.

AND WE DO RESTORATION AND ALSO GRID MODERNIZATION STORM HARDENING BASED ON POLE INSPECTIONS WHICH WE HAVE DONE ON THE YEARLY BASIS. THEY WILL DO AN EIGHTH OF THE SYSTEM EVERY YEAR OR FIFTH OF THE SYSTEM EVERY YEAR.

THAT REPORT WILL COME IN AND TELL US WHERE WE NEED TO GO AHEAD AND REPLACE THE POLES. IF YOU REMEMBER COUPLE OF MONTHS AGO WE APPROVED OVERHEAD CONTRACTOR TO COME IN. THAT'S WHAT THEIR MAIN FOCUS IS REPLACING I THINK 120 POLES THROUGHOUT OUR SYSTEM.

SOME OF THE REBUILDS THAT WE WILL BE DOING HERE AND YOU WILL SEE IN THE BUDGET COMING UP ON FRIDAY.

IS THE START REBUILDING SOME OF THE OLDEST LINES IN THE CITY THE ONE GOING DOWN EDWARDS ROAD BETWEEN JANGIS AND 25 LITTLE. IT'S OLD AND OVERGROWN.

THAT'S ONE OF THE MAIN TIES BETWEEN THE SUBSTATIONS.

WE LOOK AT THAT AS WELL FOR RELIABILITY TO MAKE SURE WE

KEEP THE PEOPLE IN POWER. >> THANK YOU.

>> THANK YOU. NEXT ITEM IS THE MARCH 2021

[G.4. March 2021 Quarterly Financials – For Information Only]

>> GOOD AFTERNOON, CHAIRMAN MATTHEW, MAYOR HUDSON AND BOARD MEMBERS. I WILL PRESENT THE FINANCIAL OPERATING RESULT FOR MARCH OF 2021.

HERE'S THE HIGHLIGHTS. OUR YEAR TO DATE OPERATING REVENUES OF 48,764,000 BROUGHT INCREASE OF 1.6 MILLION OVER THE FIRST SIX MONTHS FROM FISCAL YEAR 2020.

WE EXPERIENCED INCREASES FOR ALL SYSTEMS IN SALES OF RESIDENTIAL AND GENERAL SERVICES.

BOTH WATER SALES WERE UP BY 35%.

OVER LAST YEAR. HOWEVER, WE EXPERIENCED SIMILAR DECLINE OVER THE OPERATING REVENUES OVER THE PAST SIX MONTHS FOR ITEMS THAT RELATED TO COVID.

OUR OPERATING EXPENSES INCREASED OVER THE FIRST SIX MONTHS ALSO FROM FISCAL YEAR 2020.

BY JUST OVER A MILLION DOLLARS.

AND THAT WAS MAINLY THROUGH INCREASED PURCHASES FREE SALE

[00:50:03]

OUR CAPITAL CONTRIBUTIONS FOR THE FIRST SIX MONTHS OF FISCAL YEAR '21 WHERE GREATER BY 415,000.

AND THAT CAME IN THE FORM OF WATER AND WASTEWATER CAPITAL IMPROVEMENT CHARGES FROM DEVELOPERS AND THE MOVEMENT IN THE HOUSING CONSTRUCTION. AFTER THE ADJUSTMENT FOR THE FIRST SIX MONTHS OF THE DISTRIBUTION TO THE CITY, OUR MARCH YEAR TO DATE INCREASE IN NET POSITION WAS JUST OVER 1 MILLION DOLLARS. AND THAT RELATED TO INCREASES IN THE RESIDENTIAL AND GENERAL SERVICES REVENUE.

THIS IS OUR THREE-YEAR COMPARE SOVN OF THE YEAR TO DATE ELECTRIC REVENUE LESS THE COST OF PURCHASE POWER IN RELATION TO CONSUMPTION. FISCAL YEAR 2020 BROUGHT 3% INCREASE IN THE ADJUSTED OPERATING REVENUE WHICH WAS CONSISTENT WITH A 3% INCREASE IN CONSUMPTION FROM FISCAL YEAR '19. FOR THE CURRENT YEAR TO DATE THE CONSUMPTION WAS UP 2% WHEN COMPARED TO THE SAME PERIOD LAST YEAR WITH REVENUES HIGHER IN COMPARISON BY 4%.

THE COST OF OUR PURCHASE POWER IN FISCAL YEAR '20 AN ALMOST SAVING OF ALMOST 1.4 MILLION FROM 2019 OVER THE PURCHASE POWER AND COMPARISON TO ELECTRIC PURCHASES SHOW INCREASE OF JUST SLIGHT INCREASE $300,000 FROM LAST YEAR. FISCAL YEAR '20 WATER OPERATING REVENUE AND CONSUMPTION UP SLIGHTLY WITH STEADY INKEYS BOTH UNIT SALES AND REVENUES.

FOR FISCAL YEAR '21 OPERATING REVENUE AND CONSUMPTION BOTH TRENDED UP 6% WHILE COME FIRED LAST YEAR AND THE INCREASE THE RESULT OF THE WATER SALES FOR RESALE.

THEY CONTINUE TO GROW. TAKING A LOOK LOOK WASTEWATER.

REVENUE FELL SHORT FROM YEAR OVER YEAR COMPARISON DUE TO CAPACITY OF REDUCTION WE RECORDED IN 2019.

AND IN THE CURRENT 6 MONTHS TO DATE THE WASTEWATER GALLONS BILLED THIS YEAR INCREASE NICELY BY 8%.

WITH OPERATING REVENUE GREATER IN COMPARISON BY ALMOST 380,000 WHICH IS 6% OVER LAST YEAR 2020.

FISCAL YEAR '20 NATURAL GAS OPERATING REVENUE LESS THE COST OF THE GAS PURCHASED ALONG WITH CONSUMPTION SHOW 3% OVERALL INCREASE REVENUE. 6% CONSUMPTION FROM PRIOR YEAR TO 2019. THAT WAS MOST I WILL GENERAL SERVICE SALES. AND IN THE CURRENT FISCAL YEAR OF BE '21 CONTINUE TO RISE ADJUSTED GAS REVENUE INCREASED BY 4% AS DID THE CONSUMPTION. ALSO REGARDING THE COST OF GAS, FOR THE SIX-MONTH PERIOD REPORTING WE EXPERIENCED 7% COST SAFING IN THE COST OF PURCHASE POWER LAST YEAR OVER THE PREVIOUS YEAR. AND THIS YEAR FOR THE FIRST SIX MONTHS BEGINNING TO INCH BACK UP WITH INCREASE OF FROM LAST YEAR OF $200,000 IN OVERALL FOR THE SIX MONTHS COMPARISON TO LAST YEAR. COST OF PURCHASE POWER AND GAS EDGING UP A LITTLE BIT. THIS IS OUR DEBT SERVICE COVERAGE RATIO FOR AVERAGE INCOME TO OUR NET CURRENT DEBT SERVICE. FOR THE 12 MONTHS ENDED MARCH 2021 DEBT SERVICE RATIO 2.8. 2020, 3.8.

MINIMUM RATIO OF 2.5. ADDITIONALLY BEING THE MARCH QUARTER END OUR BOND COVENENCE REQUIRE US TO HAVE MAINTAIN MINIMUM DAYS OF CASH AT THE END OF MARCH.

AND THE SEND OF SEPTEMBER 45 DAYS AND WE ARE ALSO IN COMPLIANCE WITH THIS REQUIREMENT.

THIS ITEM WAS FOR INFORMATION ONLY.

YOU HAVE QUESTIONS, IT WOULD BE HAPPY TO ADDRESS THEM.

[00:55:01]

>> ANY BOARD MEMBERS? >> OKAY.

[J. DIRECTOR]

>> JUST A COUPLE OF QUICK ITEMS. WE HAD A PROBLEM WITH WASTEWATER LINE OVER THE WEEKEND. THE LINE BETWEEN THE HARBOR TOWN LIFT STATION AND LIFT STATION A WAS CLOGGED AND BACKED UP AT HARBOR STAND WHICH CAUSED OVERFLOW AND DISCHARGE OF 4,000 GALLON INTO INTERCOASTAL NORTH OF NORTH CAUSEWAY. THE STATED WAS NOTIFIED AS REQUIRED. OUR CREWS AND CONTRACTOR WORKED TO FREE THE LINE ACCOMPLISHED LATE YESTERDAY AFTERNOON. SAMPLING IS CONDUCTED AS REQUIRED. AND WE WILL BE COMPLETED WITHIN THE NEXT FEW DAYS WITH CONCURRENCE FROM THE DEP.

THE SECOND ITEM IS I SENT YOU E-MAIL ON THIS THE FIX RATING SERVICE COMPLETED THEIR YEARLY REVIEW OF FPUA WHICH INCLUDED COAST-19 STRESS TEST. BASED ON REVIEW REAFFIRM STABLE OUTLOOK AND THE PRESS RELEASE WHICH I FORWARDED CONTINUES DETAIL OF THE REVIEW.

AND LAST QUICK REMINDER THAT OUR 2020 BUDGET WORKSHOP IS SCHEDULED FOR FRIDAY AT 10:00 A.M. IN THE ENERGY SERVICES CENTER ON 37TH STREET. THE WORKSHOP SHOULD TAKE ABOUT TWO HOURS. THAT'S ALL I HAVE,

MR. CHAIRMAN. >> THANK YOU.

ANY BOARD MEMBERS? >> I HAVE A QUESTION.

SO DO WE ALERT SWIMMERS R FOR EXAMPLE AT CAUSEWAY COVE WHEN

THERE'S 4,000 GALLONS? >> YES.

I DIDN'T SEE THEM MYSELF. WHEN I TALKED TO MY WASTEWATER COLLECTION SUPERVISE THERE WAS A SPILL.

THERE'S A LOT OF PEOPLE SWIMMING IN THERE TODAY, YESTERDAY -- WASN'T IT NORTH OF NORTH BRIDGE?

>> CURRENT GO THROUGH THERE. >> THERE'S NORTH OF NORTHBRIDGE. BUT THE CURRENT STILL GOES --

>> I THINK WE PUT SOME SIGNS WHERE THE ACTUAL SPILL HAPPENED. OKAY ON I BELIEVE SUNDAY.

SUNDAY ABOUT NOON-ISH OR THERE ABOUT.

>> WELL DID YOU DO ANY WATER TESTING?

>> WE'RE DOING THE SAMPLING RIGHT NOW.

I THINK THEY ARE DOING FOUR SAMPLES AND THEN THEY WILL DO THAT AND PROVIDE THE RESULT TO DEP AND THEN AT SOME POINT DEP WILL SAY OKAY YOUR FINISHED. YOU DON'T NEED TO DO MORE

SAMPLING. >> BACKLASH AND FINE?

>> NOT THAT I RECALL. NOTHING FOR CERTAIN THE LAST FOUR YEARS. I KNOW WE HAVEN'T GOTTEN FINED

FOR ANYTHING. >> WHERES THE SITE?

>> WHERE DID IT HAPPEN? >> HARBOR TOWN.

RIGHT IN HARBOR TOWN. >> ACTUALLY THE -- I THINK CLEAN OUT NORTH OF THE HARBOR TOWN LIFT STATION BY FISHERIES WHERE -- I THINK SOME OF THE -- THEY HAD SOME -- INLET FISHERIES NOT HARBOR TOWN; IS IT?

>> IT'S JUST NORTH OF HARBOR TOWN.

>> JUST NORTH OF HARBOR TOWN. IT DIDN'T FLOW OUT OF THE LIFT STATION HARBOR TOWN. FLEW OUT OF THE CLEAN OUT THAT

WAS NORTH OF THE LIFT STATION. >> OKAY.

>> A LOT OF PEOPLE WOULDN'T KNOW WHEN THE PRESS GET INVOLVED THAT'S HOW YOU KNOW WHAT'S GOING ON.

>> I HAVE A LAST MINUTE ONE. WE HAD SPEAKER TO COME FORWARD. I WOULD LIKE TO SEE COULD WE DO REPORT NOT ON THE SPEAKER BUT IF ANY DAMAGE HAS HAPPENED BY THE TRANSFORMER PARTICULAR TIME COME BACK WITH REPORT.

NOTHING TO DO WITH THE SPEAKER.

I'M TALKING ABOUT IF THERE ARE OTHER PEOPLE THAT GOT DAMAGE WE NEED TO KNOW WITH THE BOARD.

>> WE RECEIVE CLAIM EVERY DAY. BUT OF COURSE THAT'S NOT ACCURATE. WE DO RECEIVE A CERTAIN NUMBER OF CLAIMS. AND WE DO EVALUATION OF THOSE CLAIMS. BASED ON THE PARTICULAR INCIDENT AND BASED ON INFORMATION THEY PROVIDED US SOME OF THEM, WE WILL SETTLE SOME OF THEM WE TURN OVER TO

INSURANCE COMPANY. >> LEGAL --

[INAUDIBLE] >> IT.

THAT'S RIGHT. I DON'T KNOW WHAT KIND OF

REPORT YOU LOOK FOR. >> THE CALLS THAT COME TO YOU.

THEY MIGHT HAVE BEEN PHONE CALLS THAT CAME TO YOUR

CUSTOMER SERVICE OR SOMETHING. >> WHEN WE GET A CALL LIKE THAT. YOU KNOW, WE'LL TALK TO THE

[01:00:01]

AND WE DO REQUIRE THEM TO FILL OUT A FORM INTO IDENTIFY THEIR COST AND TO BACK THAT UP WITH SOME DOCUMENTATION.

AND THEN WE'LL EVALUATE THE CLAIM.

>> YOU DON'T THINK IT'S NECESSARY TO KIND OF DO

RESEARCH AND GIVEN A UPDATE? >> I WILL BE GLAD TO GIVE YOU ANY KIND OF UPDATE YOU LOOK FOR THE YOU WOULD LIKE TO IDEA HOW MANY CLAIMS WE HANDLE AND HOW DISPOSITIONED, I CAN GIVE YOU THIS. YES.

>> WAS THERE ANYONE ELSE THAT DAY THAT HAD A PROBLEM OF

DAMAGED EQUIPMENT? >> I'M NOT SURE.

I DON'T BELIEVE WE GOT CLAIMS ASSOCIATED WITH THIS

PARTICULAR EVENT. >> IT WAS FIRE SUBSTATION ON

SAVANNAH ROAD? >> I BELIEVE IT WAS --

>> WHICH LOCATION -- >> A BURN SWITCH OUTSIDE THE

SUBSTATION. >> OKAY.

>> IT CAUSED LOSS OF POWER. >> RIGHT.

>> AND HOW LONG WAS THE POWER DOWN?

IS THIS A NORMAL THING? >> WHAT HAPPENED IS THE SWITCH COME OUT OF SUBSTATION YOU SEE THEM ON THE LINES.

ONE OF THEM BURNED LOOSE. FOR WHATEVER REASON CAME DOWN.

TRIPPED OFF THE BREAKER SHUT OFF THE POWER TO 7 OR 800 CUSTOMERS ON THAT THING. JUST SO HAPPEN OUR CREW HAPPEN TO BE IN THE AREA, SAW IT. ISOLATED THE POWER TURNED THE POWER BACK ON TO ALL THE OTHER CUSTOMER BY REROUTING TO ANOTHER CIRCUIT. 9I DON'T HAVE THE EXACT REPORT WITH ME. BUT I'M GUESSING WITHIN 30 TO 40 MINUTES EVERYONE HAD POWER BACK RESTORED.

>> WHAT IT'S INTERESTED IN THE SOMEONE'S POWER WENT OFF, DID WE GET ANY DAMAGES THAT WE KNOW OF THE IT NOT COMING BACK

ON? >> THIS WAS THE ONLY CLAIM WE

GOT RELATED TO THIS INCIDENT. >> AT ALL.

>> ALL RIGHT. >> WHAT IS THE NATURE OF HIS CLAIM? POWER WENT OFF AND FOOD WENT BAD? OR CLAIMING THAT --

>> POWER SURGE CAME THROUGH AND DESTROYED

>> POWER QUALITY. POWER SURGE CAME THROUGH HIS

EQUIPMENTS DAMAGED DUE TO THAT >> IS THAT POSSIBLE WHEN YOU

TURN THE POWER BACK ON? >> ANYTHING IS POSSIBLE.

I KNOW WE'VE GOTTEN CLAIMS BEFORE WHERE PEOPLE HAVE TURNED ON THEIR POWER YOU CAN FLIP ON LIGHT SWITCH AND BLOW A LIGHT BULB. YOU KNOW IT'S JUST SOMETHING THAT HAPPENS. A LOT OF THE EQUIPMENT NOWADAYS RIDES THROUGH THAT. IF YOU THINK ABOUT YOU KNOW WHEN YOU USED TO HAVE THE MICROWAVES AND YOUR STOVE, AS SOON AS YOU HAD A BLINK YOU WOULD SEE IT FLASHING.

YOU KNEW THE POWER WAS OUT. NOW THEY PUT BATTERY IN THERE SO IT RIDES THROUGH THE ON AND OFFS.

IS IT POSSIBLE THAT THE EQUIPMENT GOT DAMAGE FROM A POWER SURGE. SURE.

MOST EQUIPMENT HAS THE ABILITY TO RIDE THROUGH IT.

THERE'S LIKE JOSH MENTIONED OUT OF THE 800 OR SO CUSTOMERS, THIS IS ONLY INCIDENT REPORT THAT WE HAD GOTTEN FROM ANY OF THOSE CUSTOMERS.

>> MR. CHAIRMAN, WHAT'S THE STANDARD THAT YOU DO WHEN YOU GET A COMPLAINT THAT SAYS MY EQUIPMENT WAS DAMAGED BECAUSE OF THE POWER OUTAGE? WHAT ARE THE STEPS THAT YOU

TAKE? >> GENERALLY ONCE I GET THAT COMPLAINT, I WILL REACH OUT AND ASK THEM TO PROVIDE DOCUMENT AND DETAILS ON WHAT WAS DAMAGED.

COST OF REPAIR. AND THEN WE DO INVESTIGATION.

IDENTIFY WHAT THE CAUSE OF THE OUTAGES IF IT'S POWER OUTAGE.

IN THIS CASE BURNED OUT SWITCH.

THEN BASED ON THAT, WE WILL IN THIS CASE BECAUSE IT'S FAILED EQUIPMENT, UNDER OUR POLICY FPLA IS NOT RESPONSIBLE FOR FAILED EQUIPMENT OR ACTS OF GOD THINGS BEYOND OUR CONTROL.

AND WE WOULD SEND TO FMIT FOR THEM TO MAKE A SECONDARY EVALUATION AND CONFIRM OUR FINDINGS.

AND THEN IF THERE'S A CLAIM SETTLEMENT, THEY WILL TACK THALL SETTLEMENT WITH THE CLAIMANT.

OBVIOUSLY IF IT'S SOMETHING WE KNOW WE CAUSED DAMAGE IF OUR VEHICLES RUNS INTO SOMEONE'S FENCE.

YOU KNOW WE MAY TAKE THAT ON OURSELVES GET A COUPLE OF QUOTES AND PAY FOR THE FENCE TO GET REPAIRED.

WE KNOW WE CAUSED DAMAGE. BUT IN THIS CASE WE'LL SHIP IT

OFF -- >> IN CASE DID THE PERSON -- DID THE SPEAKER TO YOUR KNOWLEDGE FILL OUT A

CLAIM REPORT? >> I HAVE SPOKEN TO HIM BY PHONE. AND HE GAVE ME A LIST OF SOME ITEMS THAT WERE DAMAGED. AND RECEIVED E-MAIL FROM HIM WITH THAT SAME LIST. NO ESTIMATES NO REAL DOLLARS IN ORDER TO ASSESS THE VALUE OF THE CLAIM.

>> HOW DOES HE DO THAT? DOES HE HAVE TO CALL SOMEONE

EVALUATION THE DAMAGE? >> HE OBVIOUSLY IS GOING TO HAVE THOSE ITEMS REPAIRED. AIR CONDITIONING UNIT, COMPRESS O'ERS, ROUTERS THINGS LIKE THAT.

AND THEN HE WOULD HAVE THE COST FROM THOSE.

THAT'S GENERALLY WE'RE ASK FOR COPIES OF THOSE.

IF THERE'S SOMETHING THAT NEEDS TO BE REPAIRED IN THE FUTURE. WE'LL ASK THEM TO GET AN ESTIMATE OR TWO OR THREE. SO WE HAVE SOME COMPARISONS.

[01:05:02]

>> I'M TRYING TO KEEP COMMON SENSE.

ONE, GOING BACK IF THAT WERE FOOD DAMAGE.

THAT'S DIFFERENT KIND OF CLAIM?

>> IT WOULD UNDER THE SAME TYPE OF CLAIM.

IF THERE WAS EQUIPMENT AND THAT LED TO SPOILAGE THAT WOULD BE ENCOMPASSED IN THE SAME CLAIM.

>> THE OTHER COMMON SENSE PART.

SOMEONE SHOULD HAVE GONE OUT TO SEE EXACTLY FROM YOUR EXPERIENCES WHAT ACTUALLY WOULD BE DAMAGED.

HOW WOULD THE PERSON KNOW WHICH WAY THE DAMAGE CAME.

IS IT THEIR FAULT OR ACT OF GOD OR -- I DON'T SEE WHY SOMEONE DIDN'T GO ON SITE TO LOOK.

>> DO WE GO INSPECT EVERY TIME SOMEONE?

>> WE PROVIDE POWER TO THAT POINT OF CONNECTION.

EVERYTHING ON THE CUSTOMER SIDE AFTER THAT WE'RE NOT RESPONSIBLE FOR THAT. I'M NOT SURE WHAT EQUIPMENT WE WOULD BE INSPECTING AT THAT POINT.

>> WE WOULD NOT HAVE THE EXPERTISE TO BE ABLE TO INSPECT ALL TYPES OF ELECTRICAL EQUIP.

WATER EQUIP. WASTEWATER EQUIPMENT.

WHATEVER THE CLAIM IS. WE DON'T HAVE THAT EXPERTISE TO BE ABLE TO GO IN AND SEE REFRIDGEATION UNIT OR AC UNIT IS FAILED. THAT'S NOT WHAT WE DO AS JOSH MENTIONED WE PROVIDE POWER APPOINT OF SERVICE.

AFTER THAT POINT OF SERVICE IT'S UP TO THE INDIVIDUAL TO DETERMINE WHAT THEY WANT. A LOT OF THE ELECTRICIANS WHEN THEY DO BUILDING AND STUFF LIKE THAT; THEY RECOMMEND GETTING WHAT THEY CALL A SURGE ARRESTER OR SURGE STRIP INSIDE THE PANEL TO PROTECT SOME OF THESE ISSUES THAT YOU MAY HAVE FROM A SURGE POTENTIAL SURGE COMING FROM THE POWER COMPANY TO THAT TO PROTECT THEIR EQUIP.

MENT. >> I WAS GOING TO ASK.

IS THERE SOME KIND OF FILTER WHEN THAT ANS.

WHEN YOU FLIP THE SWITCH BACK ON.

IS THERE LIKE A FILTER SYSTEM THAT I DOESN'T JUST GO BOOM.

OR DOES IT. >> WE PROVIDE TOW THAT POINT OF CONNECTION. WE CAN OBVIOUSLY GO AND TEST THE QUALITY AT THAT POINT OF CONNECTION.

ON THE CUSTOMER'S SIDE ONCE IT GETS TO THEIR BREAKER.

CUSTOMER CAN INSTALL SURGE PROTECTION ON THEIR BREAKER.

CALLED WHOLE BUSINESS SURGE PROTECTION.

>> SHOULD WE BE TELLING CUSTOM MIR THEY NEED TO DO THAT UP FRONT? SHOULD WE TELL CUSTOMERS THEY NEED O DO SOMETHING LIKE THAT UP FRONT?

>> WE DO SUGGEST. THEY SHOULD LOOK AT SOMETHING LIKE THAT. ESPECIALLY WHEN POWER QUALITY COMPLAINT. I SEE FLICKERING LIGHTS.

THERE'S ISSUES HERE. WE WILL DO SURVEY TO SEE IF OUR POWER COMING IN IS GOOD. IF OUR POWER COMING IN GOOD THEN WE RECOMMEND YOU MAY WANT TO GET ELECTRICIAN.

WE HELP YOU LOOK AT DIFFERENT WAYS TO PREVENT SOME OF THIS STUFF. TALK TO ELECTRICIAN.

THEY HAVE THE SURGE PROTECTION FOR A WHOLE HOUSE.

PLUG STRIPS IF YOU REMEMBER FOR PLUGGING IN YOUR COMPUTER.

GFI RECEPTACLE WILL PROTECT THE EQUIPMENT THAT'S PLUGGING

INTO THE WALLS. >> OKAY.

>> MR. CHAIRMAN. WHAT I THINK I HEAR YOU SAYING THAT THE IF THERE'S A POWER OUTAGE IT'S NOT THE RESPONSIBILITY OF FPUA IF SOMETHING IS DAMAGED OR HAVE WE PAID CLAIM WITH SOMETHING IS DAMAGE?

>> IF THAT'S POWER OUTAGE THAT IS BEYOND OUR CONTROL.

STORMS, ACT OF GOD. FAILED EQUIPMENT.

FPLA IS NOT RESPONSIBLE FOR THAT DAMAGE.

WE DIDN'T -- >> WE HAVEN'T PAID CLAIM FOR THAT KIND OF DAMAGE; IS THAT CORRECT?

>> CORRECT. >> IN THE TIME EYE BEEN

WORKING FOR FPLA WE HAVEN'T. >> THAT'S STANDARD.

THAT'S NOT JUST THIS PERSON THAT'S STANDARD.

>> ACROSS THE BOARD. THAT'S PER OUR POLICY.

>> ALL RIGHT. >> JUST TO SUMMARIZE.

UA'S OBLIGATION ENDS AT THE POINT OF CONNECTION; CORRECT? UNLESS THE POINT OF CONNECTION IS FAULTY.

OR LEADS TO DAMAGE. >> IN CASE OF A SPEAKERS SOUNDS LIKE WE HAVE AN ACT OF GOD THAT CAUSED BURN OUT OF

THE SWITCH. >> FAILED EQUIPMENT.

>> NO NEGLIGENCE ON THE PART OF UA.

IT'S JUST SOMETHING THAT HAPPENED.

THE POINT OF CONNECTION WITH THE CUSTOMER WAS GOOD.

AT LEAST AS FAR AS WE KNOW AND UNLESS WE CAN SHOW THE POINT OF CONNECTION IS FAULTY IT'S NOT THE RESPONSIBILITY OF UA TO REPAIR SPECIFIC PIECES OF EQUIPMENT WENT FAULTY.

>> THAT'S CORRECT. >> TO SUMMARIZE.

SURGE PROTECTORS ARE A GOOD THING IF THEY CAN GET ONE

THAT -- >> ABSOLUTELY.

>> WE NEED TO GO OVERBOARD TO KIND OF ENCOURAGE THEM GET

[01:10:04]

>> ANOTHER PROBLEM I GOT I THINK WHEN WE HAVE A PROBLEM LIKE THIS, IS ANYBODY THE AREA OF THAT SAME LOCATED AREA BLOCK ONE WAY OR TWO BLOCKS HAVE ANY PROBLEMS? DID WE GET ANY CALLS LIKE THAT?

>> WE HAVE NOT RECEIVED ANY CALLS FROM ANYONE ELSE ON THAT

CIRCUIT. >> AND AS YOU KNOW, THAT CIRCUIT RUNS ALL THE WAY DOWN AND PICKS UP WELLS FARGO AND THE BANK. SOME GOES DOWN U.S. ONE TO SHOPS DOWN U.S. ONE SOUTH OF SWEENEYS THEN BACK INTO THE

RESIDENTIAL AREA AS WELL. >> ANY MORE QUESTION.

>> THANK YOU. >> THANK YOU.

>> NO MORE QUESTIONS.

* This transcript was compiled from uncorrected Closed Captioning.