[Call to Order] [00:00:13] >> LET'S START WITH THE OPENING PRAYER. IF WE COULD PLEASE, STAND. LORD WILL BLESS YOU AND GLORIFY YOUR NAME. YOU ARE GREATLY TO BE PRAISED. WE THANK YOU FOR EVERYTHING THAT YOU HAVE DONE FOR US TODAY. THANK YOU FOR SHIELDING AND PROTECTING US DURING THIS TIME. WE ASK YOU TO KEEP US LORD IN THE NAME OF JESUS. WE COME BEFORE YOU AND ASK YOU TO PROVIDE THIS BOARD WITH YOUR WISDOM. AS THEY MAKE DECISIONS. WE ASK YOU TO GOVERN IN A WAY THAT WOULD BE FAIR TO THE RESIDENTS OF FORT PIERCE AND THE UTILITY'S AUTHORITY. WE ASK YOU TO BLESS THIS FORTH IN THE NAME OF JESUS AND ALSO LESS FPUA EMPLOYEES AND KEEP US IN YOUR CARE IN JESUS NAME WE PRAY. AMEN. >> I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA AND TO THE REPUBLIC FOR WHICH WE STAND, ONE NATION, UNDER GOD, INDIVISIBLE LIBERTY AND JUSTICE FOR ALL. >> PLEASE CALL THE ROLL. >> (ROLL CALL). [A. SET THE AGENDA.] >> IS THERE A MOTION TO SET THE AGENDA FOR ANY CHANGES IN THE AGENDA? >> SO MOVED. >> I SECOND. >> PLEASE CALL THE ROLL. >> (ROLL CALL). [B. APPROVAL OF MINUTES:] >> IS THERE A MOTION TO APPROVE THE MINUTES? >> SOMO. >> ISO SECOND. >> PLEASE CALL THE ROLL. >> (ROLL CALL). >> ANY COMMENTS FROM THE PUBLIC. SEEING NONE, WE WILL MOVE TO THE CONSENT AGENDA. IS [D. CONSENT AGENDA:] THERE A MOTION TO APPROVE ORDERING CHANGES. >> I MOVED TO SECOND. >> OKAY. >> PLEASE CALL THE ROLL. >> I MADE THE MOTION. >> IS INTERCHANGEABLE. >> (ROLL CALL). [E. LETTERS OF APPRECIATION:] >> LETTERS OF APPRECIATION. >> IT'S DALIAN. INTRODUCE YOURSELVES AND THE PROBLEM THAT YOU'RE WORKING AND LINDA WILL READ THE LETTER OF APPRECIATION. >> IF YOU WILL COME UP TO THE MIC AND INTRODUCE YOURSELF. >> I AM JENNIFER. I'M THE MANAGER THE CUSTOMER AND CALL SERVICE. >> OKAY. >> I AM VAL AT THE CALL CENTER TEAM LEAD IN CUSTOMER SERVICE. >> THANK YOU BOTH FOR YOUR SERVICE. >> AN EMAIL IS RECEIVED FROM DANIEL MCCOWAN THANKING JENNIFER TOOMBS AND VAL OF CUSTOMER SERVICE FOR WORKING DILIGENTLY TO START SERVICE AT OUR HOME SO SHE COULD ENJOY THE DAY SHE MOVED IN. MS. MCCOWAN SAID THEY WENT ABOVE AND BEYOND FOR HER. >> THANK YOU VERY MUCH. >> NEW BUSINESS, [G.1. COVID-19 Report Update – For Information Only.] >> THANK YOU. FIRST ITEM IS A OVERNIGHTING UPDATE. >>. >> THANK YOU MR. TOMPECK. GOOD AFTERNOON. I'M HERE TO PROVIDE A COVID-19 UPDATE 2020. BEFORE I GET STARTED, HAPPY BIRTHDAY MADAM CHAIR. >> OVER AND OVER. >> (LAUGHING). >> MY PRESENTATION TO YOU TODAY'S I'VE TAKEN MY PREVIOUS PRESENTATION OF 10 SLIDES AND REDUCE IT DOWN TO FIVE. >> (LAUGHING). >> WE WILL GET STARTED. THE PROTOCOLS REMAIN IN PLACE WITH TALK ABOUT SOME OF THESE ITEMS BUT I'M GOING TO TRY TO GIVE YOU A QUICK OVER YOU. WE CONTINUE TO DO MASK AS MANDATORY REQUIREMENT AND SOCIAL DISTANCING. AND WE HAVE EMPLOYEES WORKING FROM HOME AT THE LAST BOARD MEETING I [00:05:03] MENTIONED ABOUT 50 PERCENT OF OUR EMPLOYEES WERE WORKING FROM HOME. AS OF AUGUST 30 WE HAD 20 PERCENT OF THE EMPLOYEES WORKING FROM HOME. SO AS SOON AS WE OPENED THE LOBBY A LOT OF THE EMPLOYEES WILL COME BACK INTO THE OFFICE. >> FPUA HAS SPONSORSHIPS. YOU SEE THIS BEFORE. 200,000 FROM MUSTARD SEED IN LP. WE'LL GET INTO THAT IN A LITTLE MORE IN SOME SLIDES. >> WE WAIVE PENALTY AND LATE FEES. TO DATE, AS OF MONDAY, WE ARE $421,000 IN WAIVED LATE AND PENALTY FEES. I THINK THAT IS A BIG RELIEF FOR CUSTOMERS. >> WE HAVE 600 FOR CUSTOMERS. WHAT THAT MEANS IS THEY HAVE NOT RECEIVED AN AUTOMATED PAYMENT PLAN LETTER YET, BUT THEY WILL. WE HOPE TO HAVE THEM COMPLETED BY THE END OF THE WEEK. WE HAVE 1835 RESIDENTIAL CUSTOMERS WHO ARE ON A PAYMENT PLAN THEY WERE ON THE PLANET PAYMENT PLAN WE PLACE THEM ON A PAYMENT PLAN THAT WAS ABOUT $1.1 MILLION THAT WILL BE FINANCED. AT THE LAST BOARD MEETING WE HAD 62 COMMERCIAL CUSTOMERS TODAY WE HAVE 85 COMMERCIAL CUSTOMERS JUST UNDER $98,000 THAT WILL BE FINANCED OVER THE NEXT SIX MONTHS. TODAY WE SENT OUT 1447 LETTERS FOR THE AUTOMATIC PAYMENT PLAN. IN TOTAL, THE TIME THIS IS ALL SAID AND DONE WE WILL HAVE AROUND 2600 CUSTOMERS ON THE AUTOMATED PAYMENT PLAN FOR ABOUT $1.45 MILLION. DEPENDING IF THEY ARE COMMERCIAL OR RESIDENTIAL. WE STAY VERY ACTIVE ON WEBSITES AND SOCIAL MEDIA. AT THE LAST BOARD MEETING WE WERE ABLE TO WORK OUT THE DETAILS WITH TWO RADIO STATIONS SO WE ARE AND FOR LOCAL FORT PIERCE RADIO STATIONS. THE OTHER STATIONS BROADCAST OUT TO DIFFERENT AREAS. SO AT THE LAST BOARD MEETING, I'M NOT EXACTLY SURE WHO MENTIONED IT, BUT IT WAS A LITTLE BIT -- I'D LIKE TO PROVIDE CLARITY FOR THE PAYMENT PLAN. A CUSTOMER WILL RECEIVE A BILL IN SEPTEMBER. THAT WILL BE FOR THE AUGUST CONSUMPTION PLUS THEIR PAYMENT PLAN. THERE PAYMENT PLAN WILL BE ANY BALANCE PRIOR TO THEIR AUGUST CONSUMPTION. IT COULD BE FOR TWO, THREE MONTHS ALL THE WAY BACK TO MARCH AND DIVIDED BY 12. THAT PAYMENT PLAN WILL BE SENT OUT THROUGH A PAYMENT PLAN LETTER. THAT LETTER EXPLAINS THE SEPTEMBER BILL, THE AMOUNT THAT IS DUE, THE PAYMENT PLAN AMOUNT THAT IS DUE OVER THE NEXT 12 MONTHS. IT GIVES THEM A TOTAL AMOUNT DUE IN SEPTEMBER. THAT LETTER GIVES THEM 21 DAYS NOTICE. THAT WAS AT THE DIRECTION OF THE BOARD. IF THEY DO NOT PAY BY IF THEY DO NOT PAY BY SEPTEMBER 21 DAYS AFTER THAT, THAT IS THE FIRST 30 DAY NOTICE. THEY DON'T GET CONNECTED AT THE 30 DAY NOTICE IS THAT THE 60 DAY NOTICE. THEY WILL GET ANOTHER BILL IN OCTOBER FOR THEIR SEPTEMBER CONSUMPTION. IN THE EXAMPLE I HAVE HERE, IS IF THE CUSTOMER RECEIVES LETTER IN IS IF THE CUSTOMER RECEIVES LETTER IN AUGUST 28 FOR A SPECIAL PAYMENT LETTER THAT GIVES THEM INTO SEPTEMBER 19. IF THEY DON'T PAY THEY DON'T GET DISCONNECTED AT THAT POINT, THEY'LL GET ANOTHER BILL AND IT'LL BE 30 DAYS AFTER THE SEPTEMBER 19 DATE. OCTOBER 19 WILL BE THAT'S BEST PROBABILITY OF THEM BEING DISCONNECTED AND THAT IS THAT THESE 60 DAY MARK WHICH IS RELATED TO OUR BOARD RESOLUTION -- RESOLUTION 2009 SECTION 2.J3. AS I MENTIONED WE DO EXPECT TO HAVE A LAST PAYMENT PLAN LETTER SENT OUT BY SEPTEMBER 18 WHICH IS FRIDAY. WHAT THAT MEANS IS THOSE CUSTOMERS WOULD BE MOST LIKELY IN THE NOVEMBER TIMEFRAME BEFORE THEY'RE ELIGIBLE FOR DISCONNECTS. THE PAYMENT PLAN LETTERS HAVE BEEN SUCCESSFUL. THE CALL CENTER HAS BEEN ACTIVE. WE'VE HAD TO FROM THE CALL CENTER AND PART OF THE REASON IT'S BEEN VERY ACTIVE IS THE CUSTOMER SERVICE LOBBY IS CLOSED AND THE PAYMENT PLAN LETTER. TYPICALLY FROM 8 AM TO 9 AM THEY'RE NOT ADDRESSING ADMINISTRATIVE TASKS. THEY'LL DO THAT AT AN EARLIER DATE FROM 7 O'CLOCK TO 8 O'CLOCK. WE WILL GIVE THEM AN EXTRA HOUR TO TACKLE PHONE CALLS. BECAUSE -- PART OF THE REASON WE ARE DOING THAT IS [00:10:01] BECAUSE WE'VE HAD A HIGH VOLUME OF CALLS AND WE ARE LOOKING TO TACKLE THAT. IT'S BEEN PRETTY ACTIVE IN THE CALL CENTER. ANY QUESTIONS ON THE PAYMENT PLAN? >> I GOT TO. >> MADAM CHAIRMAN AND BOARD, -- ARE THOSE CUSTOMERS -- WILL THEY GET THERE BENEFIT OF THE DOUBT OF THE 21 DAYS. >> HAS HAD. THE LETTER WILL BE THE SAME FOR EVERY CUSTOMER. STILL GET 21 DAYS NOTICE. APPROXIMATELY 21 DAYS IT DEPENDS IN THE MAIL. THE HAVE 21 DAYS NOTICE. >> DID YOU HAVE ANY -- YOUR DRIVING WINDOW HAS BEEN BUSY? >> IT HAS BEEN. HAS IT CHANGED IN HOURS. >> I THINK WE WENT FROM -- I WANT TO SAY REOPEN AT SEVEN. I THINK JAN MIGHT HELP. SHE MIGHT REMEMBER. 730. >> THANK YOU. >> I'VE GOT A QUESTION. I WANT TO BE CLEAR YOU GET YOUR NORMAL BILLING THEN YOU GET YOUR PAYMENT PLAN AMOUNT ON THAT BILL, TO? >> YOU GET THE LETTER FIRST TELLING YOU YOUR SEPTEMBER BILL WILL BE COMING IN AND THESE ARE THE DETAILS. THE LETTER GOES FIRST. YOU GET YOUR BILL AND THAT IS DUE. >> BUT THE BILL HAS -- IT HAS A REGULAR MONTHLY AMOUNT OR AUGUST YOU SAID; IS THAT RIGHT? >> IT'S A SEPTEMBER BILL FOR AUGUST CONSUMPTION. THAT IS A FULL BILL AND THEN YOU ADD ON THAT A PAYMENT PLANCLAIMANT DUCKS PAYMENT PLAN AMOUNT. >> THAT'S RIGHT. >> THANK YOU VERY MUCH. >> LET'S SEE HERE. A LITTLE BIT ABOUT COVID FINANCIAL RELIEF. IT IS IMPORTANT TO MENTION THIS BECAUSE WE HAVE BUT A BIT OF FUNDING AVAILABLE. WE HAVE 200,000. WE ISSUED HUNDRED 40 VOUCHERS FOR PAYMENT BOTH PROGRAMS MUST RECEIVE A ONE-TIME ASSISTANT TO $400 FOR THE FPUA CUSTOMER. LP, WE HAVEN'T INCREASE THAT AMOUNT. THAT JUDGMENT WE'VE HAD 42 VOUCHERS ISSUED FOR PAYMENT FOR JUST OVER $13,000. AND I WANT TO MAKE SURE I MENTIONED THE NUMBER TO CALL. MUSTARD SEED IT'S IMPORTANT TO CALL FOR APPOINTMENT THAT NUMBERS 46560 AND I WANT TO MAKE SURE I MENTIONED THE NUMBER TO CALL. MUSTARD SEED IT'S IMPORTANT TO CALL FOR APPOINTMENT THAT NUMBERS 465-6021. NLB, IT'S 844-356-8138. THE CARES ACT IS AVAILABLE TO OUR CUSTOMERS IN ST. LUCIE COUNTY. ANY CUSTOMER IN ST. LUCIE COUNTY. TODAY WE HAVE INFORMATION BACK TO THE COUNTY FOLKS AND THEY HAVE 166 FPUA CUSTOMERS THAT HAVE BEEN ISSUED FINANCIAL ASSISTANCE. THAT IS GREAT TO HEAR. THEY PROVIDE A ONE-TIME SYSTEM OF BOARD KNOW $4000. FOR ANYTHING OF YOUR MORTGAGE, UTILITIES, ANYTHING. IT'S QUITE A BIT AVAILABLE. THE WEBSITE IS THERE CASE ANYBODY CAN GO TO THE WEBSITE OR YOU CAN CALL. AND THEY WILL HELP YOU FILL OUT THE APPLICATION. >> YESTERDAY I GOT TWO CALLS ON THE SAME SUBJECT THAT YOU JUST FINISHED ON THE CARES ACT. THAT PERSON DON'T HAVE A COMPUTER. WHAT ADJUSTMENTS TO MAKE FOR THEM? >> THOSE INDIVIDUALS CAN CALL IN THE WALK-THROUGH THE APPLICATION PROCESS WITH THEM. >> WE HAVE ANY HOURS FOR THEM TO CALL? >> WITH THE CARES ACT AM NOT FAMILIAR WITH THE HOURS. THAT IS MANAGED AND ADMINISTERED BY ST. LUCIE COUNTY. THE FUNDING THAT'S AVAILABLE FOR THE CUSTOMER ÃLEGACY RESIDENTS TO PAY UTILITY BILLS. WE DON'T GET FUNDING, GOES TO THE INDIVIDUAL. >> ANYTHING FURTHER? >> GOOD JOB. [G.2. FPUA.com Website Pre-Launch – For Information Only.] >> THE NEXT ITEM IS THE INFORMATION ITEM ON THE NEW FPUA.COM WEBSITE. TOM WILL MAKE THE PRESENTATION. >> THANK YOU. HAPPY BIRTHDAY MADAM CHAIR AND GOOD AFTERNOON BOARD MEMBERS. BEFORE WE BEGAN, I'D LIKE TO RECOGNIZE [00:15:01] AND THANK ALL THE DEPARTMENTS AND STAFF THAT HAVE CONTRIBUTED TO CREATING THIS SITE BUT I WANT TO GIVE A SPECIAL THANKS TO TINA O'CONNELL IT SYSTEM PROGRAM ANALYST ONE. WE COULD NOT HAVE DONE IT WITHOUT HER. AND THANK YOU TOM FOR BEING HERE WITH ME TODAY. HE'S GOING TO BE MY NAVIGATOR. AND HE'S GOT A PRESENTATION ON ANOTHER FEATURE OF THE SITE, THE SILVER BLAZE CUSTOMER PORTAL. >> CAN YOU PULL MY CLOSER QUICK SURE. >> THANK YOU. >> WE BEGN THIS PROJECT WITH THE GOAL OF ENHANCING OUR CUSTOMER EXPERIENCE. WE HAVE ACCOMPLISHED THIS IN MANY WAYS. THERE YOU GO. VIRGIL NOTICED THE FRESH NEW DESIGN REPRESENTED FORT PIERCE. THIS NEW SITE IS ALSO RESPONSIVE, RESIZING TO WHATEVER ELECTRONIC DEVICE YOU CHOOSE TO VIEW IT ON. YOU NOTICE IS HIGHLIGHTING AREAS OF THE SITE WITH A VERY LARGE CURSOR. THAT FEATURE AS PART OF THE ADA WHICH IT FOUND AT THE BOTTOM OF THE PAGE. HAVING A WEBPAGE ADA COMPLIANT IS A MAJOR NECESSITY. THIS PARTICULAR TOOL HAS MANY DIFFERENT FEATURES LIKE ENLARGING THE TEXT ON A PAGE, TEXT ON THE PAGE TO YOU. PHASING OUT THE TEXT FOR EASIER READING, MANY THINGS. SO NOW WE WILL START OUR REVIEW OF THE HOMEPAGE. AT THE TOP YOU SEE THE LONG BLUE BAR. THAT'S A QUICK ACCESS BAR. BILL PAYMENT, MANAGE MY ACCOUNT, OUTAGE MAP, HOW TO REPORT AN OUTAGE. NEXT WE SEE MENU ITEMS. IT OPENS A LIST OF OPTIONS FOR RESIDENTIAL CUSTOMERS. WE HAVE A BUSINESS VENUE. THE CHOICES WOULD BE CUSTOMIZE TO OUR COMMERCIAL CUSTOMERS. INSIDE FPUA, FOCUSES ON OTHER AREAS SUCH AS LEADERSHIP BOARD INFORMATION REGULATORY INFORMATION COMMUNITY OUTREACH, MANY THINGS. WE TRIED TO MAKE EVERYTHING ACCESSIBLE WITH ONE WITH 1 TO 2 CLICKS. IF A CUSTOMER CANNOT FIND WHAT THEY WANT WE'VE INCLUDED A POWERFUL SEARCH TOOL AND PRETTY MUCH I'VE SAID WERE GOING TO PUT SOME INFORMATION. ONE WORD AND NOT BECOMES. THAT IS A GOOD SEARCH TOOL. BUT THEY CAN FIND THE INFORMATION IN A MINIMAL TIME. IF THEY HAVE A QUESTION, JUST WANT TO ASK A QUESTION, WE HAVE THE LITTLE ROBOT DOWN AT THE BOTTOM. THAT IS OUR VIRTUAL ASSISTANT. AND YOU CAN FIRST AND LAST BRING YOUR NAME AND THEN YOU CAN TYPE IN A QUESTION AND IT WILL COME UP WITH A LIST OF ANSWER. IF IT CANNOT FIND THE ANSWER GIVES YOU OTHER CONTACT INFORMATION. SO, THE QUICK ACCESS MENU, THE HOMEPAGE MENUS, THE SEARCH TOOL AND VIRTUAL ASSISTANT AS WELL AS THE ADA COMPLIANCE TOOL ARE ACCESSIBLE FROM ANY PAGE ON THE SITE. ALSO, YOU WILL NOTICE THE THREE LITTLE BUTTONS OVER TO THE RIGHT. THOSE ARE DIRECT ACCESS LINKS TO THE FPUA FACEBOOK PAGE, THE FPUA YOUTUBE CHANNEL AND IF YOU OPEN UP THE EMAIL, YOU CAN TYPE IN AN EMAIL DIRECTLY TO CUSTOMER SERVICE. SO WE HAVE TRIED TO MAKE IT AS USER-FRIENDLY AS POSSIBLE. LET'S CLICK ON THE ELECTRIC PAGE. YOU WILL SEE BRINGING THAT UP TO SEE LITTLE BIT OF INFORMATION ABOUT EVERY DEPARTMENT WITHIN THE ELECTRIC UTILITY. THERE'S QUITE A BIT OF HELPFUL INFORMATION ON THAT PAGE, TWO. SERVICE AREA MAP. RELIABILITY DOCUMENT, PUBLIC SAFETY DOCUMENTS, LOTS OF DIFFERENT INFORMATION. IF YOU SCROLL DOWN THE PAGE A LITTLE BIT, YOU WILL SEE ADVANCED METERING INFORMATION, THE SOLAR PROJECT INFORMATION, NET METERING, EVERYTHING -- DEVELOPER RESPONSIBILITIES, LIGHT RENTAL PROGRAM, AND SO, ALMOST EVERY UTILITY PAGE AND THEN IN OTHER PAGES AND DIRECT ACCESS PLANTAR BUSINESS DEVELOPMENT. SO, IF YOU -- IF YOU SCROLL DOWN TO THE BOTTOM OF THE ELECTRIC PAGE, WE ALSO [00:20:01] HAVE INFORMATIVE VIDEOS, A LOT OF PEOPLE WANT TO KNOW HOW WE RESTORE POWER OR AFTER RESTORING SAFETY, WE LINK TO LITTLE WHITE BOARD VIDEOS TO THAT. >> NOW BACK TO THE HOMEPAGE. ALSO AVAILABLE ARE THE UC STORM CENTRAL. THAT TAKES YOU TO OUR STORM CENTER PAGE. WE HAVE A LINK TO OUR OUTAGE MAP. IT GIVES YOU A LOT OF HURRICANE READINESS TOOLS. A LOT OF LOCAL AND NATIONAL WEBSITES THAT WILL GIVE YOU HELPFUL INFORMATION, RELIEF ORGANIZATION INFORMATION. THE CITY OF FORT PIERCE STORM ALERTS AND AND UPDATES. SO THEY HAVE A LOT OF ACCESS TO INFORMATION AT THEIR FINGERTIPS. VIDEOS ARE ALSO INCLUDED ON THIS PAGE THAT LEADS TO THE VIDEOS. SO NEXT ONLY HOMEPAGE YOU WILL SEE THE NEWS ARTICLES. YOU WANTED THE REPORTED NEWS STORIES AND CUSTOMER INFORMATION AVAILABLE AT A GLANCE. THAT IS A SCROLLING MENU. IT HAS ABOUT SEVEN OR EIGHT STORIES THAT IT SCROLLS THROUGH. AND SO WE WILL PUT THE MOST CURRENT INFORMATION UP THERE. >> YOU WILL ALSO SEE A LINK TO A UTILITY TIDBITS. THAT INCLUDES VIDEOS THAT WE CURRENTLY HAVE AVAILABLE ON OUR YOUTUBE CHANNEL. ONE OF OUR GOALS IS TO DEVELOP A FILM SHORT INFORMATIONAL AND EDUCATIONAL VIDEOS RELATED TO EACH UTILITY, JUST HELPFUL FACTS THAT WE CAN GIVE OUR CUSTOMERS. CONTINUING DOWN THE HOMEPAGE, FOR THOSE WHO LIKE TO SCHOOL, WE ALSO HAVE A RESIDENTIAL MENU THAT INCLUDES THE MOST FREQUENTLY USED AREAS OF THE SITE. IN CONTINUING DOWN A LITTLE FURTHER THERE IS BUSINESS ACCOUNT INFORMATION AND WE'VE ALSO INCLUDED A LOCAL EVENTS CALENDAR AND A VIDEO ABOUT PUBLIC UTILITIES AT THE VERY BOTTOM THAT THEY CAN ACCESS QUICKLY. >> SO I HOPE THIS DEMONSTRATES HOW USER-FRIENDLY WE HAVE TRIED TO MAKE THIS NEW SITE. WE'VE GOT A LITTLE BIT LIKE TO GO BUT THIS IS AN INFORMATION ONLY PRESENTATION. BEFORE TOM DEMONSTRATES THE CUSTOMER PORTAL, IF YOU HAVE ANY QUESTIONS, I WILL TRY TO ADDRESS THEM. >> THIS IS BEAUTIFUL. GREAT JOB. >> FOR EVERYBODY. >> (LAUGHING). >> FOR THE TEAM. >> I OFTEN THINK ABOUT SOMETHING THAT WHEN I FIRST CAME ON BOARD GOING TO CONFERENCES, THEY TOLD US HOW IMPORTANT IT WAS FOR UTILITY TO BLOW ITS OWN WORN AND TO TALK ABOUT THE GOOD STUFF THAT THEY'RE DOING AND ALL THE AWARDS THAT THEY WIN. WE SEEM TO BE A RECIPIENT OF A LOT OF GOOD STUFF. AS A SUGGESTION, DO YOU THINK IT MIGHT BE APPROPRIATE TO HAVE A PAGE OR A PORTION OF THIS WE CAN TALK ABOUT THE GOOD STUFF THAT WE DO, OUR WEATHERIZATION PROGRAM, THE AWARDS THAT WE WIN. >> IF YOU LOOK IN THE RESIDENTIAL. >> WE HAVE LINKS TO EVERYTHING WEATHERIZATION PROGRAM, ALL THOSE DIFFERENT ITEMS. USUALLY, WE GET AN AWARD WE HAVE PHOTOS SOMETIMES WE PUT OUT A PRESS RELEASE. THOSE WILL BE AVAILABLE ON THE PAGE BUT STILL GO ON THE HUNT AS A NEWS STORY. THEY DO TIMEOUT EVENTUALLY BECAUSE OTHER INFORMATION TAKES ITS PLACE, BUT WE COULD DEVELOP A PAGE THAT IS, TOWARDS THE END RECOGNITION. >> I WOULD LIKE TO SEE SOMETHING LIKE THAT. BUT I THINK THAT COULD BE A GOOD TOOL FOR US. >> YES. WE HAVE A LOT OF AWARDS. WE ALSO -- THE ELECTRIC DEPARTMENT (LAUGHING) HAS SOME SPECIAL SIGNIFICANCE AND I THINK THAT WOULD BE A GOOD IDEA. THANK YOU. >> THANK YOU. >> MR. MATTHEWS? >> WAS AND MAKE ANY COMMENTS OTHER THAN THIS NICE -- I WOULD SAY FOR TECHNOLOGY PERIOD. I'M CONCERNED THAT IF YOU THINGS COULD BE ADDED NUMBER ONE I LOOK AT THE FACT THAT THE BOARD WOULD HAVE A PROFILE INFORMATION ABOUT THE BOARD. >> THEY DO. WE DID NOT CLICK ON EVERY PAGE BECAUSE IF WE WENT THERE ALL 307 ON PAGES. >> I'D LIKE THE DEPARTMENT HAS BE RECOGNIZE. >> ABSOLUTELY. THIS IS THE FPUA BOARD MEMBERS. TOM IS CLICKING ON IT. IF YOU GO BACK [00:25:01] AND HOVER OVER INSIDE FPUA, THE LEADERSHIP PAGE, AND THAT LISTS FPUA LEADERSHIP AND IF YOU SCROLL DOWN FURTHER IT HAS OUR BOARD MEMBERS LISTED. >> I'D LIKE TO BE ADDED TO SOME OF THE WORK FOR THOSE EMPLOYEES WHO RECOGNIZE THAT THE TOOLS -- WE COULD HIGHLIGHT THOSE KIND OF THINGS. >> ABSOLUTELY. WE WILL INCLUDE THOSE. >> THANK YOU. I THINK YOU DID THE FOURTH ONE. BUT AS LONG AS YOU'VE GOT IT. >> WHEN IS THIS GOING TO GO LIVE? >> WELL THEY SAID IN SEPTEMBER. WE ARE WORKING OUT A FEW DETAILS. WE HAVE A FEW DETAILS WITH THE SILVER BLAZE PORTAL AS WELL. AS SOON AS WE GET OUR DUCKS IN A ROW WILL GO LIVE. >> WHAT IS THAT SILVER WHAT? >> I'M JUST GOING TO PRESENT THAT. >> I CAN'T WAIT FOR DAY. IT'S JUST A PAYMENT PORTAL. IS THE CUSTOMER PORTAL FOR DIFFERENT INFORMATION ABOUT YOUAND ENHANCE. I DON'T KNOW IF YOU WENT ON TO THE INVOICE CLOUD PORTAL PRIOR -- >> I GO ONLINE ALL THE TIME. BUT IT'S GOT A LOT MORE FEATURES AND INFORMATION I DON'T WANT TO SPOIL THE PRESENTATION. >> YOU CAN TRY. >> I HAVE A QUESTION REAL QUICK HOW CHARTER EASY IT ONLY RESIDENTIAL TO OPEN TO TRANSFER ACCOUNT AND ALL THAT. >> JUST BECAUSE I HAD A COMPLAINT FROM SOMEONE I THINK A WEEK AGO. I WANT TO MAKE SURE THAT THIS IS GOING TO BE EASY. >> ON THE RESIDENTIAL PAGE THERE IS A PLACE WHERE THEY CAN FILL IN YOUR INFORMATION ONLINE. I BELIEVE THAT THIS TOO WILL BE CONTACTED BECAUSE THEY NEED SPECIFIC DOCUMENTATION. THAT THEY CAN FILL THAT OUT AND SEND IT RIGHT IN AND IT COMES THROUGH AS AN EMAIL. >> THAT'S FORWARD. >> SET UP EASY PAY? >> START, STOP -- START STOP TRANSFER SERVICE AND SO YOU SEE THE SERVICE REQUEST. SAYS STOP WE CAN CHANGE THE NAME OF THAT BECAUSE THEY CAN SUBMIT IT FOR EITHER. BUT WE DO NEED SPECIFIC INFORMATION. >> THAT WAS A STOP RESIDENTIAL SERVICE. >> YES. >> WE CAN CHANGE IT. >> RESIDENTIAL REQUEST WOULD BE. >> OKAY. >> BUT UNDER THE CONTACT US, THAT WE SHOWED YOU BEFORE IT DOES HAVE A PLACE THAT YOU CAN SEND IN AN EMAIL AND CLICK ON THE EMAIL BUTTON. IT COMES INTO CUSTOMER SERVICE DIRECTLY. >> OKAY. >> I WILL LET HER DRIVE SINCE SHE WANTS TO DRIVE. WE BRING UP THE OTHER PORTAL. SO, DURING THIS TIME DEVELOPING THE NEW WEBSITE WE DECIDED TO DEVELOP A NEW WEB PORTAL TO GO ALONG WITH THE ENHANCEMENTS THAT ARE GOING TO OCCUR CURRENTLY AND IN THE FUTURE. ONE OF THE THINGS THAT YOU WILL SEE IS THE LOGIN PAGE. WE WILL CALL IT SILVER BLAZE BECAUSE THAT IS THE TECHNOLOGY BEHIND IT. BUT IT'S TECHNICALLY THE CUSTOMER PORTAL. THEY CAN LOGIN AND DO A SIGN UP IF THEY HAD NEVER SIGNED UP FOR IT OR IF IT I A PERSON NEEDS TO PAY QUICKLY IN CASH, THEY CAN TELL THEM WHERE THEY CAN GO TO PAY THE CASH, IF WE HAD A LOBBY OPEN IT WITH THE BODY. OF COURSE THE DRIVE THROUGH AND WE HAVE A KIOSK THAT IS OUT FRONT. YOU CAN GO TO CVS OR FAMILY DOLLAR. THESE ARE LOCATED ALL THROUGHOUT AMERICA. THEY CAN GO TO CANADA AND PAY THESE, WHAT HAVE YOU. UP HERE WE CAN LOGIN. AND OUR LOGIN IS JUNE. A LOT OF THIS INFORMATION IS OLD BECAUSE WE DO NOT WANT THE UP-TO-DATE INFORMATION TO DISPLAY. IT TAKES A FEW SECONDS TO LOGIN TO VERIFY WHO I AM. THE FIRST THING YOU WILL NOTICE AS WE GET A DASHBOARD. IT WILL TELL YOU WHAT ACCOUNT SHE'S LOOKING AT, IF SHE HAD MULTIPLE ACCOUNTS SHE COULD CLICK ON IT AND WANT, AT THAT POINT AGAIN SHE GETS A WELCOME MESSAGE. THIS IS WHERE WE WOULD HAVE LOADS. IN THE FUTURE WHEN WE HAVE THE AMI OUT THERE TO EVERYBODY WE HAVE THE OUTAGE NOTIFICATIONS WILL BE PUTTING THOSE OUT THERE ANYTHING THAT HAS TO DO WITH AMI WILL GO OUT THERE. DOWN HERE WE HAVE ACCOUNT DETAILS. MY BILL AND HOW MUCH SHE OWES AT THIS PRESENT POINT. [00:30:03] THIS IS OLD. JIM LOVES TO PAY HER BILL ON TIME. I DON'T WANT TO THROW HER UNDER THE BUS HERE. BUT SHE CAN TAKE A LOOK AT THE BILL ITSELF -- AND GIVE IT A SECOND. THERE IS THE CURRENT BILL JUST LIKE IF SHE HAD A PAPER BILL. SHE CAN TURN AROUND PRINTED OUT AND SAVE IT AND DO WHATEVER SHE WANTS WITH IT, PAY THE BILL WHICH WILL TAKE HER TO ANOTHER SECTION. TO THE RIGHT OF IT IS THE MOST RECENT USAGE. IT WILL COMPARE THE CURRENT MONTHS WITH THE PREVIOUS MONTHS. IF WE WISH TO JUMP TO THE WATER WE CAN JUMP TO THE WATER. THERE IS A GALLON DIFFERENCE BETWEEN THE TWO MONTHS. RIGHT BELOW IT, WHY WAS YOUR CONSUMPTION LESS? IT WILL ADAPT IF IT WAS MORE. IT WILL GIVE YOU AN IDEA AS TO WHY IT WAS MORE OR LESS IT'S SAYING COMPARED TO THE TEMPERATURE OF 81.7 ON AVERAGE VOICES THE 82.3 ON AVERAGE. THERE'S ALSO A CONSERVATIVE TIPS THAT WILL TAKE THEM TO DIFFERENT PAGES TO SAY HERE IS HOW YOU CAN CONSERVE ON WATER OR ELECTRICITY. IF WE SCROLL DOWN FURTHER MY CONSUMPTION, I CAN LOOK AT MY CONSUMPTION THE LAST SIX MONTHS COMPARATIVELY FOR ELECTRICAL WATER. UNDER THE RIGHT HAND HERE, MY RECENT ACCOUNT ACTIVITIES SHOWS THE BILLS AND PAYMENTS SO THEY CAN SAY YOU THEY RECEIVED MY PAYMENT LAST MONTH. THERE IS. AT THE BOTTOM WE HAVE THESE CAROUSEL TYPE OF ADVERTISEMENT. IT'LL TALK ABOUT HOW TO CONSERVE ELECTRICITY, WATER AND OTHER OFFERS THAT WE HAVE SUCH AS GAS AND INERNET. AND THEN AT THE VERY BOTTOM OF EVERY PPAGE, WE ENCOURAGE PEOPLE TO SEND US A COMMENT ABOUT THE PAGE IF THERE ARE IMPROVEMENTS THAT THEY WISH TO SEE YOUR ADDITIONAL INFORMATION. THEY CAN ALSO RATE THE PAGE ITSELF. IT'S A GOOD IDEA OF HOW IT IS DOING AND WHAT IMPROVEMENTS THAT OUR CUSTOMERS WANT TO SEE. UNDER BILL PAYMENTS, IT WILL SHOW THE LAST 24 BILLS AND AMOUNTS. IF THERE'S ONE THEY WISH TO PULL UP I CAN PULL THAT BILL UP. AND BASICALLY PRINT IT OUT IN CASE I NEED TO SHOW PROOF THAT I WAS USING ELECTRICITY OR POWER OR WHAT HAVE YOU. ON THE RIGHT-HAND SIDE YOU WILL SEE MANAGE THE BILL. IT WILL TAKE ME INTO THE PAYMENT SECTION AND THEN PROCESS THE PAYMENT. I CAN SIGN UP FOR AUTO PAY AND IF I WISH, I CAN GO PAPERLESS. UNDER THE TRANSACTIONS SIMILAR INFORMATION ON THE DASHBOARD. SHOWING THE DIFFERENT TRANSACTIONS THAT WE HAVE. THIS WILL SHOW YOU IN THIS CASE ELECTRICITY. SCROLL DOWN A LITTLE AND IT BASICALLY GOES BACK AS FAR AS IT CAN DEPENDING ON THE SIZE OF THE SCREEN. AS YOU CAN SEE THERE'S A LINE SHOWING THE TEMPERATURE THAT WAS AT THAT DAY FOR AVERAGED A MONTH. THE END I'LL SWITCH THIS TO WATER HERE, SAME THING WITH THE WATER. NOTICE ON THIS I HAVE FLAGS APPEAR LIKE CELEBRATION. SHE HAD A BABY SHOWER IN THAT MONTH. OVERHEAR SHE HAD A POOL PARTY AND YOU CAN EXPLAIN WHY THE WATER USAGE WAS HIGH. >> THESE ARE NOTES THAT SHE CAN OUT ON HER OWN WIDE WAS HIGHER ONE MONTH AND LOWER THE NEXT MONTH. THIS COULD BE UTILIZED TODAY BY -- POWER SAVING APPLIANCES AND CHANGE OUT THERE LIGHT BULBS FOR LEDS. THEY CAN KEEP TRACK OF THAT AND SEE HOW IT AFFECTS THEIR OVERALL IN COMPARISON, THEY CAN COMPARE MONTH-TO-MONTH OR THEY CAN COMPARE YEAR-TO-YEAR. IT HAS THE TEMPERATURE. THESE SCREENS HAVE AT THE BOTTOM OF DISCHARGE I CAN TURN OFF THE TEMPERATURES. I CAN TURN OFF THE HUMIDITY OF THAT YEAR. I CAN TURN ON OTHER DIFFERENT INFORMATION SUCH AS THE RAIN AND SO ON. IT GIVES AN IDEA OF WHAT COULD POSSIBLY CAUSE THE TEMPERATURE OF THE USE OF THE WATER OR ELECTRICITY TO OCCUR AT THAT POINT. >> AND THAT WAS JUST WATER. I CAN CHANGE THAT TO ELECTRICITY. LET ME REFRESH. SAME CONCEPT. UNDER THE PROFILE THIS IS WHERE THE USER CAN PUT THEIR INFORMATION BASICALLY EMAILING AND THEY CAN CONSENT ON THE MAILING. THEY CAN SET UP THEIR SECURITY QUESTION AND ANSWER CHANGE THE PASSWORD. ACCOUNT LIST. IF A [00:35:01] CUSTOMER HAS MORE THAN ONE ACCOUNT OR AS ADDITIONAL DIFFERENT ACCOUNTS THEY CAN GO INTO IT HERE. THERE IS A NICKNAME IN HERE THAT THEY CAN PAY THE NICKNAME SO IF THEY HAVE A LOT OF ACCOUNTS THEY CAN GIVE EACH ONE A NICKNAME IT WILL SHOW THE NICKNAME NOT JUST SIMPLY THE ACCOUNT NUMBER AND ADDRESS BUT THE NICKNAME. THIS IS GOOD WOULD GROUPS OF HUNDREDS OF ACCOUNTS THAT ARE OUT THERE. AND THIS WILL -- WE WILL COME BACK IN A SECOND HERE. NOTIFICATIONS, THEY CAN GET DIFFERENT NOTIFICATIONS. ALSO IMPORTANT THINGS LIKE ALERTS THAT WE ARE DETECTING A LEAK AND PLEASE ANALYZE IT. DELINQUENT ALERTS GENERAL ALERTS AND IN THE FUTURE WE WILL HAVE THE AMI THAT WILL PROVIDE ADDITIONAL INFORMATION THAT THEY CAN GET ON AN AVERAGE AND THEY CAN SIT THERE AND ADJUST IT TO THEIR USAGE WHEN THEY CAN GET ALERTS WHEN THEY USE MORE POWER THAN THE PREVIOUS MONTH. OR AS WELL AS WATER. GUEST ACCESS. THIS IS A NICE FEATURE. THIS ALLOWS THE PERSON TO HAVE THE ACCOUNT TO INVITE OTHER PEOPLE TO LOOK AT THE ACCOUNT. THIS IS GOOD FOR A LANDLORD SITUATION OR A PARENT-CHILD SITUATION WHERE THEY CAN PROVIDE INFORMATION THAT THEY CAN SAY YOU CAN SEE YOUR USAGE. EACH ONE OF THESE ARE VERY SELECTIVE AND THEY CAN ALLOW THEM TO SEE EXACTLY WHAT THEY WANT TO SEE. THEY CAN'T COME IN HERE AND ADD OTHER USERS. THEY CAN ONLY SEE WHAT THEY HAVE SELECTED. THEY SAID THE INVITE AND I CAN DETERMINE IF THE PERSON HAS BEEN INVITED OR IF I NEED TO RESEND IT AGAIN. AND OVERALL, THIS WHOLE DASHBOARD IS WHERE MOST PEOPLE WILL LAND AT. IT PROVIDES INFORMATION QUICKLY WHICH IS WHAT WE ARE TRYING TO STRIVE FOR GOING WITH THE THEME OF LESS KEYPRESSES. IF THERE ARE QUESTIONS, I'D BE GLAD TO ANSWER. >> YES. >> BEAR WITH ME A MINUTE. I UNDERSTAND -- GO THROUGH THE AUTOMATIC PAYMENT. DOES THAT AUTOMATIC PAYMENT INCLUDE YOUR CREDIT CARD AS WELL AS YOUR BANK ACCOUNT? >> AUTOMATIC PAYMENT WORKS WITH THE RECORD ON FILE WITH INVOICE CLOUD OR THROUGH THEIR SERVICE, DEBIT OR CREDIT CARDS ON FILE. >> TO TICKET OR THEIR BANK ACCOUNT THEY HAVE TO FILL OUT EXTRA. >> THAT'S CORRECT. >> ON THE ALERT, WILL IT BE ABLE TO PUT IN HER ALERTS OR SOME -- HURRICANE ALERTS. >> AT THIS POINT, WE CAN DO A -- BASICALLY A GENERAL ALERT. BUT AS WE ADAPTED IN GROW IT OUT THAT IS THE WEEKEND LOOKING TO. >> NOW ON THE SAFETY SIDE THERE'S A LOT OF EXCESS IN THIS AREA. SO WOULD X1 BE ABLE TO MOSEY IN ON X2 ACCOUNT. >> SO WHEN WE SET UP THE ACCOUNT IN HERE, ONE OF THE THINGS THEY HAVE TO KNOW IS THE ACCOUNT AND METER NUMBER. >> NOBODY CAN JUST KNOW SIN ON PEOPLE ACCOUNTS. >> SRC CREDIT CARD AND WHAT HAVE YOU? NO. EVEN ONCE IT IS STORED IN THE CLOUD IT DOES NOT DISPLAY THE INFORMATION AGAIN. >> -- FOR THREE OR FOUR MONTHS MY NEIGHBOR DO THAT WHERE THEY PUT THEIR ACCOUNT ON VACATION OR STAY OR WHATEVER YOU COLLEGE. >> I'M NOT SURE IF I UNDERSTAND THE QUESTION COMPLETELY HERE. >> THERE CAN BE IN A PARTICULAR HOUSE FOR SIX MONTHS, HALF A YEAR. >> SO HAVE YOU DEVELOPED CRITERIA THAT THEY CAN PUT THEIR OWN ELECTRICAL WATER ON VACATION STAY? >> WHEN THEY WISH TO GO ON VACATION, THEY'RE NOT USING ELECTRICAL WATER OR WHAT HAVE YOU TAKEN SEE IF THERE'S A WATER LEAK THAT IS MAY BE OCCURRING. AS FAR SOMEONE ELSE GETTING INTO THE ACCOUNT THEY HAVE TO HAVE CERTAIN INFORMATION. WE ARE TRYING TO PROTECT THE ACCOUNT IS MUCH AS POSSIBLE. >> AND SO, SOMEONE THAT COMES FROM CANADA DOWN HERE ARE GOES UP NORTH DURING THE SUMMER FOR THE WINTER PART OF IT, AT THAT POINT, THEY CAN MONITOR AND SAY YES. MY REFRIGERATOR FREEZER IS WORKING. I'VE GOT POWER AND WHAT HAVE YOU AND I'M GETTING THE BILLS. BUT SOMEBODY THAT IS LOCALLY -- THE LESSER WALK AROUND THE NEIGHBORHOOD THEY CAN SEE THAT. BUT THIS ACCOUNT IS JUST STRICTLY FOR THE USAGE OF IT. >> OKAY. >> ONCE WE HAVE THE MI THEN THEY WILL SEE THE PREVIOUS DAY USAGE. AND NOT OTHER PEOPLE [00:40:05] THAT DO NOT HAVE ACCESS TO THE ACCOUNT. >> ALL RIGHT. THANK YOU. >> ANYTHING ELSE? >> SOPHISTICATED. THANK YOU. >> THE NEXT ITEM IS A BUDGET [G.3. RFP 20-34: Approve a) Budget Transfer Request in the amount of $218,200, and b) accept Proposal and approve Contract for the Rehabilitation of the Island Water Reclamation Facility Diffuser Outfall Structure with Underwater Engineering Services, Inc., of Fort Pierce, Florida, in an amount not to exceed $339,172. This Contract will commence upon Notice to Proceed and end upon final completion of the work and acceptance by FPUA.] TRANSFERRING CONTRACT FOR DIFFUSER OUTFALL STRUCTURE JOHN BIGGS WILL MAKE THE PRESENTATION. >> THANK YOU. MADAM CHAIR, BOARD MEMBERS, PLEASANT AFTERNOON. THE OBJECTIVE OF THE PRESENTATION IS TWO-PART. FIRST IS TO OBTAIN APPROVAL FOR A BUDGET TRANSFER OF $218,200 AND ALSO TO ACCEPT PROPOSAL AND APPROVE CONTRACT FOR THE REHABILITATION OF THE ISLAND WATER AND DIFFUSER OUTFALL STRUCTURE. JUST A SUMMARY AND OVERVIEW OF THIS BUDGET. THE OUTFALL STRUCTURE -- IT IS 440 FEET LONG AND IT EXTENDS INTO THE LAGOON. THE LATEST VIDEO INSPECTION REVEALED THAT A SECTION OF APPROXIMATELY 100 FEET IS EXPOSED IN THE EXTENT OF THE EXPOSURE COUPLED WITH THE RAPID EROSION -- IT UNDERSCORES AN URGENT NEED TO ADDRESS THIS ISSUE. >> THE DIFFUSER PIPE WE HAVE FEWER OF THE OUTFALL STRUCTURE WILL PUT THE WATER WASTE TREATMENT PLANT -- EXISTING DE T ABILITY PERMIT. >> THE PURPOSE OF THE PIPE INCLUDES BARGING, UNDERWATER DIVING, INSTALLATION OF CONCRETE BLOCK, MATS, LIMESTONE AND -- (INDISCERNIBLE). >> THE COST OF THE PROJECT IS $339,172. NOTE (INDISCERNIBLE) -- IT'S SCHEDULED TO LAST FOR 60 DAY WILL COME COINCIDENT WITH FINAL COMPLETION OF THE WORK AND ACCEPTANCE BY FPUA. IN CLOSING, I MAKE A MOTION FOR APPROVAL OF THE BUDGET TRANSFORMER IN THE AMOUNT OF A MOTION FOR APPROVAL OF THE BUDGET TRANSFORMER IN THE AMOUNT OF $218,200 FOR THE PROJECT AND ALSO TO ACCEPT PROPOSAL AND IMPROVED CONTRACT FOR THE ADAPTATION OF THE OUTFALL STRUCTURE IN AN AMOUNT NOT TO EXCEED $339,162. THAT'S IT. ANY QUESTIONS? >> IT SOUNDS VERY CRITICAL. >> IT IS. >> I MOVE APPROVAL? >> PLEASE CALL THE ROLL. >> TOMORROW. >> (ROLL CALL). [G.4. RFQu 14-53: Approve Specific Authorization No. GT 20-07 with Globaltech, Inc., of Boca Raton, Florida, for services related to the Lawnwood Generator and Electrical Improvements in an amount not to exceed $639,766.63. This Specific Authorization shall commence upon written Notice to Proceed and end upon final completion and written acceptance by FPUA.] >> THE NEXT TIME REQUEST APPROVAL FOR IMPROVEMENTS ASSOCIATED WITH THE LONGWOOD GENERATOR AND ELECTRIC SYSTEM. KEY STEVENS WILL MAKE THE PRESENTATION. >> THANK YOU. MADAM CHAIR, BOARD MEMBERS, I'M HERE TODAY TO ASK FOR APPROVAL OF SPECIFIC AUTHORIZATION WAS GLOBAL TACK OF BOCA RATON FLORIDA FOR SERVICES RELATED TO THE LONGWOOD GENERATOR AND ELECTRICAL IMPROVEMENTS IN AN AMOUNT NOT TO EXCEED $639,766.63. THIS AUTHORIZATION SHALL COMMENCE UPON WRITTEN NOTICE TO PROCEED AND END UPON FINAL COMPLETION WRITTEN ACCEPTANCE BY FPUA. BACK IN THE LATE 70'S THE CITY WAS GROWING. WE NEED MORE WATER. THEY FOUND A NEW WELLFIELD OF WHAT WE CALL THE LONGWOOD RECREATION AREA. WHICH IS BETWEEN 25TH AND 13TH AND VIRGINIA, ALL THE WAY BACK TO -- I GUESS THE HOSPITAL RIGHT THERE. SO, THEY FOUND THE AREA AND THEY DECIDED TO DRILL 12 WELLS IN THAT AREA. TO HELPINCREASE THE CAPACITY [00:45:05] OF THE WATER FOR THE WATER TREATMENT PLANT. THAT WAS 40 YEARS AGO. IN 1980. AND THE EQUIPMENT HAS GOTTEN OLDER. WE DON'T MEET CURRENT HURRICANE STANDARDS. WE HAVE AN UNDERGROUND DIESEL STORAGE TANK THAT WAS PUT IN IN 1980. THINGS HAVE CHANGED AND THEN. WE DON'T PUT TANKS UNDERGROUND. NOW WE HAVE THE ABILITY TO REPLACE THE GENERATOR. IT PROVIDES EMERGENCY POWER FOR THOSE WELLS. WHAT'S SO GREAT ABOUT IT, REFUSED IT SEVERAL TIMES OVER THE LAST SEVERAL YEARS. IT KEPT THE WATER FLOWING. THE SOURCE WATER FLOWING TO THE PLANT SO WE COULD KEEP THE WATER PLANT RUNNING THE WHOLE TIME. NONE ALSO, -- WE WILL GO TO A NATURAL GAS GENERATOR WHICH WILL BE SUPPLIES BY FPUA. AS I SAID, WE HAVE SOME HURRICANE CODES THAT HAVE CHANGED. WE WILL PUT A NEW DOOR ON THEIR BUT WE HAVE A MOTOR CONTROL CENTER. IT'S IN THE ONE BUILDING AT THE CORNER OF 23RD IN QUINCY. YOU MAY HAVE SEEN THAT IN THERE NOBODY KNEW WHAT IT WAS BUT HAS OUR SIGN ON IT. THAT IS WHAT'S IN THE BUILDING. BUT IT PROVIDES SOME POWER TO ANOTHER, WHAT WE CALL A MOPED NCC ON THE SOUTH SIDE BY THE STADIUM. THERE'S AN AREA RIGHT THERE WERE GOING TO REPLACE THAT ONE, TOO. IT WAS IN BAD SHAPE BUT WE WERE ABLE TO MITIGATE SOME OF THE RUST. SO, THAT'S WHAT WE ARE ASKING NOW. AND IF YOU HAVE ANY QUESTIONS, I WILL BE HAPPY TO ANSWER ANY ON THIS PROJECT. >> A 40-YEAR-OLD GENERATOR WAS STILL WORKING RECENTLY? (LAUGHING). >> WE RUN IT EVERY WEEK. >> SO YOU TESTED. >> MANUAL. >> GOT IT. >> I MOVE FOR APPROVAL. >> SECOND. >> PLEASE CALL THE ROLL. >> (ROLL CALL). [G.5. Bill Comparisons for the Month of July 2020 – For Information Only.] >> NEXT ITEM BUILD COMPARISON FOR THE MONTH OF JULY 2020 AND BARBARA MICHAEL WILL MAKE THE PRESENTATION. >> THANK YOU MR. TOMPECK. MADAM CHAIR AND BOARD MEMBERS, GOOD AFTERNOON. I AM PRESENTING TO YOU TODAY THE MONTHLY UPDATE ON THE COMPARISON OF THE MUNICIPAL ELECTRIC RATES IN THE STATE OF FLORIDA AND THE LOCAL TREASURE FORCED -- TREASURE COAST UTILITY BILLS. THIS FIRST GRAPH SHOWS THE COMPARISON OF THE RATES FOR 1000 KILOWATT HOURS OF CONSUMPTION FOR THE MONTH OF JULY FOR THE UTILITIES THAT ARE MEMBERS OF THE ALL REQUIREMENTS PROJECT. THEY ARE DISPLAYED IN RANK. IN THIS GRAPH WE CAN SEE WHERE FPUA RANKS AMONG THE 13 PARTICIPANTS. OUR JULY RATES AT 10 384 DEPICTED BY THE YELLOW BAR RANKS US WITH THE THIRD LOWEST RATE OF THIS GROUP. THE DATA FOR ALL OF THE GRAPHS PRESENTED IS COMPILED AND PUBLISHED MONTHLY BY THE ORDER MUNICIPAL ELECTRIC ASSOCIATION. THIS GRAPH COMPARISON FOR THE ELECTRIC RATES FOR THAT SAME LEVEL OF CONSUMPTION. IT INCLUDES ALL OF THE UTILITIES IN THE STATE. THE UTILITY BILL FOR THIS LEVEL OF CONSUMPTION RANKS US WITH THE EIGHTH LOWEST RATE IN THIS COMPARISON. OF ALL 31 UTILITIES IN THE STATE OF FLORIDA. THIS IS AN IMPROVEMENT OVER LAST MONTH WITH ALL OF THE CHANGES THAT WERE CONSIDERED DURING JULY. THE BLUE BAR NEXT TO US, IT REPRESENTS THE OCTOBER APPROVED ADJUSTMENT IN THE PCA. FOR -- WE ARE IN THE TOP 25 PERCENT OF THE LOWEST RATES. >> IN JULY, WHILE FPUA MAINTAINED OUR RATES FOR ANOTHER MONTH, 15 OF THE 31 UTILITIES IMPLEMENTED RATE CHANGES FOR THEIR CUSTOMERS. THE OVERALL IMPACT FOR THESE [00:50:06] CHANGES AVERAGE FOR INCREASES OF $2.20 FOR THE REQUIREMENT IN $2.04 FOR THE MUNICIPAL AVERAGE. AND WE REMAIN THE SAME WHICH IS WHY HER POSITION IMPROVE. SIX OF THE -- EIGHT DOLLARS TO -- IN JULY. THIS GRAPH REPRESENTS A SIMILAR COMPARISON FOR THE UTILITY BILLS FOR 2500 KILOWATT HOURS. IN THIS COMPARISON THE JULY BILL IS STANDING AT TWO 6230. IT WAS IMPACTED BY OTHER MUNICIPALITIES REDUCTIONS WITH A -- SINCE JUNE TO THE 10TH POSITION I THINK FOR ALL THE YEARS I'VE BEEN PRESENTING THIS WE'VE NEVER BEEN IN THE TOP 10. THIS IS FIRST. -- THE RATE FOR THE KILOWATT HOURS OF JULY FALLS BELOW ALL THREE AVERAGES THAT ARE SHOWN IN THIS PRESENTATION. THIS TABLE DISPLAYED AS A JULY COMPARISON OF THE AVERAGE RESTAURANT AND UTILITY BILL FOR THE TRESURE COAST. IN THIS COMPARISON THE FORT PIERCE UTILITY BILLS INSIDE CITY LIMITS IS SHOWING THE FIRST COLUMN IN BLUE. ALL OF THE SERVICES THAT ARE PROVIDED IN WASTEWATER ÃMAKE THE COMPARISON INCLUDES BILLS FOR THE RESIDENTIAL CUSTOMERS. THERE HAVE BEEN NO CHANGES TO ANY OF THESE BILLS AS A RESULT OF THIS PRESENTATION. THIS TABLE LOOKS EXACTLY AS IT DID IN JUNE. THERE HAVE BEEN NO CHANGES IN THE RATES ON THE TREASURE COAST. >> THIS ITEM IS FOR YOUR INFORMATION AND REQUIRES NO ACTION. IF YOU HAVE QUESTIONS I'D BE HAPPY TO ADDRESS THEM. >> IS GOING IN THE RIGHT DIRECTION. [G.6. Financial Operating Results for July 2020 – For Information Only.] >> ARE WELCOME. >> THE NEXT ITEM IS THE FINANCIAL OPERATING RESULTS FOR JULY 2020 AND BARBARA WILL ALSO MAKE THE PRESENTATION. >> THANK YOU AGAIN. I HAVE FOR YOU THE JULY 2020 FINANCIAL OPERAS AIDING -- OPERATING RESULTS. >> AFTER THE ADJUSTMENT FOR THE DISTRIBUTION TO THE CITY, OUR JULY YEAR TO DATE INCREASE WAS 3.8 MILLION. OUR OPERATING REVENUES ARE LOWER THAN THE PREVIOUS YEAR'S STATE FIGURES BY 3.2 MILLION. THE MAIN REASON FOR THE DECREASE IN ELECTRIC GENERAL SERVICE SALES ARE 960,000. IN THE PCA BILL THE COUNTERPART FOR ABOUT ONE ARE 960,000. IN THE PCA BILL THE COUNTERPART FOR ABOUT 1.84 MILLION ABOUT 1 MILLION RELATES TO THE REVENUE CHARGES FOR WATER AND WASTEWATER THAT WERE RECORDED IN EXCHANGE FOR THE CAPACITY REDUCTION. YEAR TO DATE OPERATING EXPENSES WERE DOWN 1.2 MILLION AND THAT WAS DUE TO THE DECREASE OF OUR PURCHASE POWER IN FISCAL YEAR 2020. THEY OFFSET THE EXPENSES AND PERSONAL SERVICES AND IN EMPLOYEE BENEFITS. >> ELECTRIC OPERATING REVENUE LESS THE COST OF POWER COST AND CONSUMPTION. WE HAVE ELECTRIC OPERATING REVENUES LESS THE COST OF PURCHASE POWER HAS BEEN FAIRLY CONSISTENT IN THIS THREE YEAR COMPARISON. FISCAL YEAR 19 BROUGHT A FOUR PERCENT INCREASE IN THE ADJUSTED OPERATING REVENUE, WHICH IS CONSISTENT WITH A FIVE PERCENT INCREASE IN THE CONSUMPTION OVER FISCAL YEAR 18. IN THE CURRENT YEAR, THE YEAR TO DATE CONSUMPTION REMAINS RELATIVELY FLAT. IT'S OFF JUST TWO PERCENT WHEN CAMPAIGN, COMPARED TO THE SAME PERIOD WAS REVENUES DOWN THREE PERCENT WHICH BRINGS BOTH THE REVENUE AND CONSUMPTION BACK IN LINE WITH THE 2018 LEVELS. WATER OPERATING REVENUES AND CONSUMPTION. WE HAVE WATER REVENUES CONTINUING TO SHOW A CONSISTENT UPWARD TREND. FISCAL 19 REVENUES INCREASED OVER THE SAME PERIOD IN FISCAL [00:55:09] YEAR 18 AS AN INCREASED RESIDENTIAL IN GENERAL CONSUMPTION OF ABOUT SIX PERCENT. FISCAL YEAR 2020 INCREASES IN OPERATING REVENUE WAS ACCOMPANIED BY AN INCREASE IN CONSUMPTION. THERE WAS A CONSUMPTION INCREASE OF ABOUT FOUR PERCENT IN FISCAL YEAR 2020 WE HAVE CONTINUED INCREASES IN RESIDENTIAL AND GENERAL SERVICES CONSUMED AND THE ADDITION OF YEAR TO DATE FOR THE BULK WATER SALES. YEAR TO DATE ABOUT 888,000 OVER THE PREVIOUS YEAR. WASTEWATER OPERATING REVENUES GALLON FLOW IN 1518 19 THE INCREASED LEVELS OF OPERATING REVENUE WERE DUE TO THE CAPACITY REDUCTION SO WE DID NOT EXPERIENCE THIS CURRENT YEAR. IN FISCAL YEAR 2020 CONSUMPTION HAS INCREASED BY TWO PERCENT WITH OPERATING REVENUES DOWN SIX PERCENT. RESIDENTIAL AND GENERAL SERVICE SALES WERE FLAT, BRINGING WASTEWATER USE BACK TO A MORE EXPECTED LEVEL. NATURAL GAS OPERATING REVENUES LESS THE COST AND CONSUMPTION, SO YOU HAVE NATURAL GAS, OPERATING REVENUES LESS THE COST OF PURCHASE, GAS PURCHASE AND CONSUMPTION SHOW AN UPWARD TREND IN BOTH REVENUES AND CONSUMPTION WHILE INCREASES IN THE ADJUSTED REVENUE AND CONSUMPTION ARE MOVING TOGETHER FISCAL YEAR 2020 WAS FLAT IN GENERAL SERVICES INCLUDING THE CONTRACT SALES IN COMPARISON TO FISCAL YEAR 2019. WE EXPERIENCED A SAVINGS IN THE PCOST OF PURCHASING GAS FROM 2019. YEAR TO DATE IS ABOUT NINE PERCENT OF $360,000 SAVINGS IN THE COST OF GAS. THIS YEAR OVER LAST YEAR. >> OPERATING INCOME AND DEBT SERVICE IS THE RATIO OF 12 MONTH AVERAGE OF NET AVAILABLE INCOME TO OUR CURRENT DEBT SERVICE FOR THE 12 MONTHS ENDING JULY 2020. HIS 2.64 TIMES. IT MEANS FOR EVERY DOLLAR OF DEBT WE HAVE $2.64 AVAILABLE TO PAY THAT DEBT. OUR BOND COVENANTS REQUIRE THAT WE HAVE A RATIO OF 1.25 TIMES THAT WE ARE WELL WITHIN THE COMFORT ZONE FOR OUR DEBT SERVICE COVERAGE. THIS ITEM WAS AN INFORMATION ONLY ITEM BUT I WILL BE HAPPY TO ADDRESS ANY QUESTIONS THAT YOU MAY HAVE. >> ANY QUESTIONS? >> THANK YOU VERY MUCH. >> THANK YOU, BARBARA. >> THANK YOU. [G.7. Bid No. 16-01: Approve Amendment No. 2 to the Unit Price Contract for Installation of Water/Wastewater Underground Utilities with Blue Goose Construction LLC, of Fort Pierce, Florida, to extend the agreement term from September 30, 2020 to December 31, 2020 in an amount not to exceed $360,000, contingent on receiving the required Certificate(s) of Insurance.] >> MR. TOMPECK THE NEXT ITEM REQUEST APPROVAL OF THE AMENDMENT TO THE UNIT PRICE CONTRACT FOR BLUECOAST CONSTRUCTION. JAMES WILL MAKE THE PRESENTATION. >> THANK YOU. ON SEPTEMBER 18 FPUA APPROVED A CONTRACT WITH BLUE GOOSE CONSTRUCTION. THE CONTRACT IS DUE TO EXPIRE ON SEPTEMBER 30. AND ARE WORKING ON ONE CRITICAL PROJECT THAT WILL EXTEND BEYOND THE DATE. STAFF HAS RECOMMENDED APPROVAL OF AMENDMENT NUMBER TWO. THEY WENT TO EXTEND THE CONTRACT TERM FROM SEPTEMBER 30, 2020 TO DECEMBER 31, 2020 THE AMOUNT NOT TO EXCEED $360,000. >> ANY QUESTIONS? >> MADAM CHAIR, OFFER MOTION TO APPROVE THE AMENDMENT? >> SET IN. >> PLEASE CALL THE ROLL. >> (ROLL CALL). >> THE NEXT ITEM IS A SIMILAR [G.8. Bid No. 16-01: Approve Amendment No. 1 to the Unit Price Contract for Installation of Water/Wastewater Underground Utilities with Mastec North America, Inc., of Coral Gables, Florida, to extend the agreement term from October 19, 2020 to December 31, 2020, in an amount not to exceed $400,000, contingent of receiving the required Certificate(s) of Insurance.] ITEM IS A AMENDMENT TO THE PRICE CONTRACT AND MR. CARNES WILL CONTINUE. >> ON OCTOBER 18, 2016 THE BOARD APPROVED A CONTRACT. THIS CONTRACT IS DUE TO EXPIRE ON OCTOBER 18, 2020. THE CONTRACTOR IS WORKING ON THREE CRITICAL PROJECT THAT WILL EXTEND BEYOND THE EXPIRATION DATE. THE STAFF RECOMMENDS APPROVAL FOR UNDERGROUND WATER AND WASTEWATER UTILITIES. THEY WENT TO EXTEND THE TERM FROM OCTOBER 19, 2020 TO DECEMBER 21, 2020 IN AN AMOUNT NOT TO EXCEED $400,000. IF THEY HAVE ANY QUESTIONS I'LL BE HAPPY TO ANSWER THEM. >> BLUE GOOSE COULD NOT HAVE TAKEN ON BOTH OF THESE CONTRACS? >> WELL, IN HINDSIGHT, THE FIRST CONTRACT WAS MASTIC. AND THE REASON WHY IT WAS SECURED [01:00:05] BLUE GOOSE IS BECAUSE WE HAD THIS EXPANSION PROJECTS IN THESE FURTHER ENDEAVORS THAT WE ARE MOVING INTO. THAT'S WHY WE ADDED THEM. THEY WERE THE ADDED NEAR PRICE CONTRACTOR TO TAKE CARE OF THE EXTRA PROJECTS OVER THE LAST COUPLE OF YEARS. >> MADAM CHAIR I MOVE THAT WE APPROVE AMENDMENT NUMBER ONE. >> SECOND. >> PLEASE CALLED WORLD. >>. >>FEMALE SPEAKER: [I.1. Adopt Resolution U.A. 2020-09, a resolution recognizing FPUA Public Utility Week, October 4-10: A week-long celebration of Fort Pierce Utilities Authority’s year-round service to the City of Fort Pierce.] >> THE NEXT ITEM IS A RESOLUTION RECOGNIZING PUBLIC POWER UTILITY WEEK AND PAUL WILL MAKE THE PRESENTATION. >> THANK YOU MR. TOMPECK. NORMALLY I WOULD HAVE A GROUP OF EMPLOYEES STANDING BEHIND ME REPRESENTING FPUA BUT WITH COVID WE WILL GO OVER MORE DETAIL. SOME OF THE STUFF THAT YOU MAY OR MAY NOT KNOW THAT THE EMPLOYEES DO THROUGHOUT THE YEAR. PUBLIC UTILITY WEEK IS A WAY THAT WE THANK AND RECOGNIZE OUR EMPLOYEES FOR ALL THE WORK THAT THEY DO FOR THE UTILITY AS WELL AS THE CITY THAT THEY LIVE IN. I WANT TO SHARE SOME EXAMPLES OF THAT DEDICATION. AS WE JUST HEARD OUR CUSTOMER SERVICE REPS THAT TAKE THE EXTRA TIME TO LISTEN TO A CUSTOMER AND TRY TO WORK OUT PROBLEMS AND OFFER SUGGESTIONS ON WAYS THAT THEY CAN HELP WITH UTILITY BILLS. AT ELECTRIC UTILITY EMPLOYEES THAT HAS EXTRA FLASHLIGHTS IN THEIR TRUCK ENHANCE AMOUNT TO A SCARED YOUNG MAN DURING A POWER OUTAGE AND DURING ONE OF THE EXTENDED OUTAGES. THE DEDICATION OF THE WATER DEPARTMENT TO FIX WATER -- BROKEN WATER LINES RIGHT BEFORE A TROPICAL STORM IS ABOUT TO HIT. THE COUNTLESS HOURS NEEDED FOR AN IT PROGRAM UPGRADE, THE ABILITY TO RENDER AID ONLY COME UPON AN ACCIDENT. THIS IS DEAR -- THIS MORNING WE HAD A GAS EMPLOYEE ON HIS WAY TO WORK THAT WITNESSED AN ACCIDENT. I TRUCK REAR-ENDED ANOTHER WORK. ONE STARTED ON FIRE. HE JUST HAPPENED TO BE THERE AND HAD A FIRE EXTINGUISHER AND GAVE IT TO THE INDIVIDUAL TO HELP PUT OUT THE FIRE AND ALSO HELP TO RENDER AID TO PULL THE INDIVIDUAL WHO WAS IN THE BURNING TRUCK OUT UNTIL FIRE CREWS WERE ABLE TO GET ON SCENE. I'M HOPING LATER ON THAT WE CAN RECOGNIZE THIS EMPLOYEE AND ONE OF OUR MEETINGS. AS IN THE PAST DURING PUBLIC UTILITY WEEK, WE WILL HAVE -- IT'S A GREAT WAY FOR CUSTOMERS TO MEET OUR EMPLOYEES AND FOR OUR EMPLOYEES TO MEET AND TALK TO OUR CUSTOMERS. WE ARE GOING TO HAVE ONE OF OUR NEW SOLAR POWERED PHONE CHARGING TABLES OUT FOR DISPLAY. WE PURCHASED WITH THE SOMEONE WILL BE INSTALLED AT THE MARINA AND ONE WILL BE INSTALLED AT THE MOMENT. IF THEY ARE SUCCESSFUL OUR PLAN IS TO PURCHASE TWO FOR NEXT YEAR AND WERE STARTING TO LOOK AT TWO LOCATIONS ONE IS ON THE BUS TERMINAL AND AVENUE D. WITH THAT BEING SAID ON BEHALF OF THE MEN AND WOMEN OF FPUA I ASK FOR YOUR APPROVAL OF YOUR RESOLUTION 2020-09 IN RECOGNITION OF PUBLIC UTILITY WEEK WHICH IS OCTOBER 4 THROUGH THE 10 2020. >> I WILL READ THE TITLE INTO THE RECORD. THIS IS RESOLUTION THE WAY 20 -- RECOGNIZING FPUA PUBLIC UTILITY WEEK OCTOBER 4 THROUGH THE 10 A WEEKLONG CELEBRATION OF FORT PIERCE UTILITIES CELEBRATION YEAR-ROUND SERVICE TO THE CITY OF FORT PIERCE. >> MADAM CHEERIE MAKE A MOTION TO APPROVE. >> SECOND. >> PLEASE CALLED ROLE. >> (ROLL CALL). >>. [I.2. Adopt Resolution U.A. 2020-08, a Resolution of Fort Pierce Utilities Authority in appreciation of the services of Darryl T. Bey.] >> THE NEXT ITEM IS RESOLUTION 2020 Ã08 A RESOLUTION OF APPRECIATION FOR THE SERVICES OF DARRELL BAY. BEFORE WE READ THE RESOLUTION, I HAVE A COUPLE OF COMMENTS. ON BEHALF OF STAFF I'D LIKE TO CONGRATULATE MR. BAY IS EIGHT YEARS OF SERVICE AND THE FPUA BOARD. OVER THE THOSE EIGHT YEARS THIS LEADERSHIP HAS BEEN CRITICAL FOR MANY OF THE DIFFICULT DECISIONS THE BOARD HAS MADE. HE HAS BEEN INSTRUMENTAL IN SUPPORTING -- WHICH IS BEEN A TREMENDOUS SUCCESS. HIS FOCUS HAS ALWAYS BEEN THAT ABOUNDS BETWEEN THE NEEDS OF THE CUSTOMER AND HE PERFORMED THIS FUNCTION VERY WELL. WE APPRECIATE THE REPRESENTATION AT THE MEETINGS AND LEGISLATIVE RALLIES AND THEN HIS SACRIFICE OF TIME ATTENDING THESE EVENTS. [01:05:03] ON A PERSONAL NOTE DARRELL HAS BEEN OPEN TO DISCUSS ISSUES WITH BEING PROVIDED FOR. HE IS A BIT AFRAID TO LET ME KNOW WHAT WE ARE GOING UP THE TRACKS. >> OUTBACK. >> 'SLEADERSHIP AND MENTORING TO BE GREATLY MISSED. DARRELL, THANK YOU VERY MUCH FOR A JOB WELL DONE. >> THANK YOU MR. TOMPECK. >> (APPLAUSE). >> THANK YOU. >> THIS IS RESOLUTION UA 20 2008 RESOLUTION OF FORT PIERCE UTILITIES AUTHORITY AND APPRECIATION OF THE SOURCES OF DARRELL T BAY. WHEREAS DARRELL HAS SERVED AS A MEMBER OF THE FORT PIERCE UTILITIES AUTHORITY FROM OCTOBER 1, 2012 UNTIL SEPTEMBERUTILITIES AUTHORITY AND APPRECIATION OF THE SOURCES OF DARRELL T BAY. WHEREAS DARRELL HAS SERVED AS A MEMBER OF THE FORT PIERCE UTILITIES AUTHORITY FROM OCTOBER 1, 2012 UNTIL SEPTEMBER 30, 2020. MR. BAY SERVED AS CHAIRMAN OF THE BOARD FROM 2014 TO 2015 AND 2017 TO 2018 AND DURING HIS EIGHT YEARS OF OFFICE HE DEVOTED MANY YEARS OF SERVICE TO FOR FORT PIERCE UTILITIES CUSTOMERS IS BEEN A GREAT COUNSEL AND WISDOM FOR THE DIRECTOR OF UTILITIES ONLY -- WHERE IS MR. BAY HAS DISPLAYED MORAL INTEGRITY AND VISION WHEN ADDRESSING BOTH CUSTOMER AND EMPLOYEE RELATED ISSUES AND WHEREAS MR. BAY HAS AT ALL TIME ABLY REPRESENTED THE POSITIONS AND INTEREST OF FORT PIERCE UTILITIES AUTHORITY IN ITS DEALINGS WITH OTHER GOVERNMENT AND PRIVATE ENTITIES. NOW THEREFORE, THE CITY OF FORT PIERCE FLORIDA REGULAR SESSION ASSEMBLED THAT ON BEHALF OF THE BOARD MEMBERS OF FORT PIERCE UTILITIES AUTHORITY, THE PEOPLE OF THE CITY OF FORT PIERCE AND FORT PIERCE UTILITIES AUTHORITY DEPARTMENT HEADS AND STAFF HEREBY ACKNOWLEDGES WITH A DEEP SENSE OF GRATITUDE THE SERVICES OF DARRELL T BAY AS A MEMBER OF FORT PIERCE UTILITIES AUTHORITY. BE IT FURTHER RESOLVED THAT A COPY OF THIS RESOLUTION BE PRESENTED TO DARRELL T BAY AND SPREAD AS A PERMANENT RECORD OF THEIR APPRECIATION ADOPTED THIS 15TH DAY OF SEPTEMBER, 2020. AT SOME OF APPROVAL. >> PLEASE CALL THE ROLL. >> (ROLL CALL). >>. >> MR. BAY MAY BE PRESSED INTO SERVICE. THE CITY COMMISSION IS STILL DELIBERATING ON SELECTING A SUCCESSOR. >> THEY CANNOT FIND A REPLACEMENT FOR HIM. >> IT'S A DIFFICULT JOB. >> (LAUGHING) MR. TOMPECK. >> I HAVE NO FURTHER COMMENTS, MADAM CHAIR. >> MR. COPPOLA. >> BOARD MEMBER COMMENTS? [L. COMMENTS FROM BOARD MEMBERS:] >> NONE? >> I HAVE ONE QUICK THING. I KNOW IT'S YOUR BIRTHDAY. I'LL GO QUICK. YESTERDAY THE SOUTH FLORIDA WATER MANAGEMENT DISTRICT PRESENTED TO THE CITY OF FORT PIERCE AND IDEA -- OR A REQUEST THAT WE HAS AN IRRIGATION -- A LAWN IRRIGATION REDUCTION AND I SENT THE INFORMATION TO MR. TOMPECK TODAY. AND THEY'RE ASKING ST. LUCIE COUNTY TO DO ALL JURISDICTIONS IN THE 16 COUNTIES THAT THEY REPRESENT. AND SO I WANTED TO GIVE EVERYBODY A HEADS UP THAT THAT IS GOING TO BE COMING. IT'S GOING TO BE ABOUT WATER CONSERVATION BASICALLY NOT WATERING YOUR YARD SO MUCH. I WANTED -- I WANT THE FPUA TO KNOW ABOUT IT INTO SUPPORT BEAUTY AND BE A PART OF IT IF IT PASSES. IF AND WHEN IT PASSES. >> OKAY. >> MR. TOMPECK I WANT TO THANK YOU FOR THE KIND WORDS. I'LL GIVE YOU THE 20 20 BUCKS -- IS THAT ALL? >> THAT'S ALL (LAUGHING). >> IT WAS EASY (LAUGHING). >> BUT I REALLY WANT TO THANK EVERYONE -- IT'S BEEN A PLEASURE. ALTHOUGH IT WASN'T ALWAYS PLEASURABLE, BUT. >> IT WAS OUR DUTY SOMETIME. >> AND I THINK THE EIGHT YEARS THAT I HAVE BEEN ON BOARD HAS BEEN AN EXCITING TIME IN BUSINESS AND FOR TECHNOLOGY AND FOR THE COMPANY. I REMEMBER WHEN WE FIRST TALKED ABOUT SOLAR ENERGY. IT WAS LIKE WILL WHY DO WE GIVE AWAY POWER? IT WAS LIKE SOLAR ENERGY WAS LIKE TABOO IN OUR INDUSTRY. THEN AMI, YOU KNOW WHEN PEOPLE THOUGHT THAT IT WAS BIG BROTHER TRYING TO SPY ON THEM AND THERE WAS SOME KIND OF NEGATIVE ENERGY COMING FROM IT THAT MIGHT CAUSE CANCER. WE'VE COME A LONG WAY. AND I'M REALLY PROUD TO HAVE BEEN ASSOCIATED. AND I WAS ENCOURAGED IN LISTENING TO THE COMMISSION TALK ABOUT THE PERSON THAT WILL SUCCEED ME ON THE BOARD THEY WERE TALKING ABOUT THIS NEW CRITERIA THAT THEY WANT TO USE TO PICK THIS PERSON. AND I [01:10:13] THOUGHT IT WAS INTERESTING BECAUSE THEY USE WORDS SUCH AS CHARACTER, EDUCATION, DEDICATION, KNOWLEDGEABLE. I THOUGHT IT WAS INTERESTING. AND I CHALLENGE THE RESIDENTS OF FORT PIERCE WHEN WE ARE GOING TO LET PUBLIC OFFICIALS -- THAT WE SET THE SAME CRITERIA FOR THEM. WE NEED PEOPLE OF HIGH CHARACTER, THEY ARE EDUCATED AND DEDICATED AND KNOWLEDGEABLE TO REPRESENT US IN THE CITY GOVERNMENT. SO I CHALLENGE YOU AND I HOPE THAT YOU KEEP THAT IN MIND. ESPECIALLY WITH THE UPCOMING ELECTION. SO AGAIN THANK YOU * This transcript was compiled from uncorrected Closed Captioning.