Oct 06, 2020 Fort Pierce Utilities Authority

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GOOD AFTERNOON. I WOULD LIKE TO CALL TO OTHER THE FORT PIERCE UTILITIES AUTHORITY. IF WE COULD STAND FOR THE OPENING PRAYER AND PLEDGE OF

ALLEGIANCE. >> GOOD AFTERNOON. JUST WANT TO READ A QUICK VERSE FOR YOU. JOHN 14:27. PEACE I LIVE WITH YOU.

NOT AS THE WORLD GIVETH, LET NOT YOUR HEART BE TROUBLED. NEITHER LET IT BE AFRAID.

LORD WE THANK YOU FOR YOUR FAITHFULNESS AND FAVOR THAT YOU SHOULD SHOWN ON THE CITY OF FORT PIERCE. WE ACKNOWLEDGE YOUR HAND IN ALL GOOD THINGS.

WE PRAY FOR THOSE THAT HAVE IMPACTED BY COVID-19. WE PRAY FOR HEALING OF THEIR BODIES AND HEARTS THAT HAVE BEEN AFFECTED. WE SPEAK TO FEAR AND ASK FOR IT TO GO. WE ASK YOU REMOVE OFFENSES SO MANY HAVE AGAINST ONE ANOTHER.

I PRAY THE GOSPEL BREAKS BARRIERS AND ASK FOR YOUR CONTINUED PROTECTION, GUIDANCE, WISDOM AND STRATEGIC STRATEGIES TO MOVE THIS COMMUNITY INTO WHAT YOU DESIRE IT TO BE.

IN JESUS' NAME, AMEN. >> I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA AND TO THE REPUBLIC FOR WHICH IS STANDS, ONE NATION, UNDER GOD, INDIVISIBLE WITH

LIBERTY AND JUSTICE FOR ALL. MR. >> PRESENT.

>> MR. FOOE. FEE >> MAYOR.

[A. SET THE AGENDA.]

>> PRESENT. >> IS THERE A MOTION TO SET THE AGENDA OR CHANGES TO THE AGENDA.

SO MOVED JOOCHLD MR. >> YES, MA'AM. MR. FEE.

>> DWRAEM.

[B. APPROVAL OF MINUTES:]

>> I MOVE TO APPROVE THE MINUTES OF SEPTEMBER 15TH. >> SECOND.

>> PLEASE CALL THE ARE THE. MR. BEY. YES.

>> MATTHEWS, YES, MA'AM. >> HUDSON. COMMENTS FROM THE PUBLIC?

[D. CONSENT AGENDA:]

>> I MOVE APPROVAL. >> SECOND. MR. BEY, YES, MA'AM.

MR. FEE, YES, MA'AM. >> MR. YES,

>> MR. MAYOR. >> YES. >> MISS CAVALCONTE.

[G.1. COVID-19 Report Update – For Information Only.]

>> FIRST WE HAVE A COVID-19 UPDATE BY MR. CISNEROS. >> THANK YOU MR. TOMBECK.

I'M HERE TO PRESENT A COVID-19 UPDATE FOR THE BOARD FOR OCTOBER 6TH, 2020.

A QUICK REFRESHER ON SOME OF OUR PROTOCOLS AT FPUA. WE CONTINUE TO HAVE COVID-19 PROTOCOLS IN PLACE. FACE MASKS AND SOCIAL DISTANCING AND THAT'S REALLY IMPORTANT BECAUSE 99% OF OUR EMPLOYEES ARE BACK IN THE OFFICE. ACTUALLY I THINK IT MAY BE 100% AS OF YESTERDAY. AND, THEY'RE ALSO IMPORTANT BECAUSE WE HAD DISCUSSIONS ABOUT WHEN THE LOBBY MAY REOPEN AND WE TENTATIVELY HAVE A DATE OF OCTOBER 21ST.

MR. TOMPECK AND I HAD CONVERSATIONS ABOUT THAT AND IT'S ALL RELATED TO COVID-19 IN ST. LOUIS -- SAINT LUCIE COUNTY. IN THE NEXT SLIDE YOU WILL SEE AN OUTLINE OF WHERE WE'RAD.

FPUA SURPASSED $450,000 FOR WAIVED FEES. AND THAT'S LATE FEES AND PENALTY FEES. AS YOU MAY RECALL, MARCH 18TH WE SUSPENDED THOSE AND THAT'S WHEN WE DECIDED TO CLOSE THE LOBBY, THE INITIAL DATE OF OUR CLOSING THE LOBBY AND UNFORTUNATELY, AS WE DISCUSSED AT SEVERAL BOARD MEETINGS, THOSE HAVE BEEN REINSTATED AS OF YESTERDAY OCTOBER 25TH. MRS. MARTIN WILL PRESENT AND GIVE YOU A GOOD OVER VIEW HOW THAT WORKS. WE CONTINUE TO PROVIDE OUTREACH ON OUR WEBSITES AND RADIO

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SO WE'RE NO LONGER ADVERTISING ON THE RADIO STATIONS. WE DID QUITE A BIT OF ADVERTISING ON RADIO STATIONS. VERY ACTIVE ON FACEBOOK AND OTHER PRESS RELEASES.

WITH GOOD NEWS, THE CARES ACT, IF YOU MAY RECALL, THEY WERE FIVE DIVISIONS OF THE CARES ACT, $55.5 MILLION. WAS ONE MUNICIPALITIES AND UNINCORPORATED OFFICES.

WE SIGNED AN AGREEMENT AND THAT PROVIDED PFUA THE OPPORTUNITY TO TAP INTO SOME OF THAT MONEY TO RECOVER COSTS DIRECTLY RELATED TO COVID. AND I'M HAPPY TO SAY WE DID RECEIVE OUR FIRST REIMBURSEMENT OF $144,000. THAT IS MONEY WE WERE NOT EXPECTING TO GET AND REALLY HAPPY ABOUT THAT. LET'S SEE.

SO, COVID OFFICIAL ASSISTANCE FROM FPUA. WE HAVE 200 THOUSAND.

WE HAVE ALLOCATED $100,000 IN MUSTARD SEED. WE HAVE 168 VOUCHERS FOR OUR CUST CUSTOMERS, 1-TIME ASSISTANCE OF $400.

ALPE HAS ISSUED 172 VOUCHERS. A LOT OF FUNDING AVAILABLE AND THOSE WILL BE AVAILABLE UNTIL

THE FUNDS ARE GONE. >> ABSOLUTELY. SO, THE CARES ACT.

I JUST GOT THIS INFORMATION AROUND 3 O'CLOCK TODAY. WE HAVE 274 FPUA CUSTOMERS THAT RECEIVED MONEY FROM THE CARES ACT. $604,000.

THAT'S A BIG ASSISTANCE TO THOSE CUSTOMERS. A ONE-TIME ASSISTANCE OF UP TO $4,000. I MENTIONED THESE, THERE IS STILL QUITE A BIT OF FUNDING AVAILABLE AND ENCOURAGE OUR CUSTOMERS TO CONTACT THOSE ORGANIZATIONS.

PAYMENT PLAN. SO, THE AUTOMATIC PAYMENT PLAN WE HAVE GONE THROUGH ALL OF THOSE CUSTOMERS THAT WERE ON THE DISCONNECT LIST AND COMPLETED IT FOR ALL CUSTOMERS.

THE FINAL NUMBERS ARE 1.5 MILLION FOR RESIDENTIAL. JUST OVER 2600 CUSTOMERS AND 134,000 FOR COMMERCIAL AND OVER 162 COMMERCIAL ACCOUNTS. SO, WE HAVE A TOTAL OF 20, 2787 ACCOUNTS THAT WILL BE, THAT HAVE BEEN PUT ON AUTOMATIC PAYMENT PLAN FOR $1.65 MILLION.

THAT WILL BE FINANCED OVER THE NEXT SIX MONTHS FOR COMMERCIAL AND RESIDENTIAL.

IT'S REALLY IMPORTANT TO MAKE SURE THAT WE REALLY FOCUS ON NOT DISCONNECTING ANY CUSTOMERS.

WE REALLY WANT TO HELP OUR CUSTOMERS AND TRYING TO DO WHAT WE CAN TO KEEP THEM FROM BEING DISCONNECTED. THE FIRST GROUP OF CUSTOMERS THAT WILL BE ELIGIBLE WILL BE ON OCTOBER 19TH. AND IT'S THE NEXT BOARD MEETING. WE WILL BE ABLE TO PROVIDE A NUMBER OF WHAT THAT LOOKS LIKE. THERE WAS 230 ON THE INITIAL BATCH AND THE SECOND 460 PUT ON AUTOMATIC PAYMENT PLAN. THE LAST, THE FRIDAY BEFORE THE NEXT BOARD MEETING, WE WILL BE ABLE TO LOOK AT THE NUMBERS AND SEE HOW MUCH CUSTOMERS ARE GOING TO POTENTIALLY BE DISCONNECTED.

THOSE WHO ARE NOT ABLE TO KEEP UP WITH THE PAYMENT PLAN. WE DON'T HAVE THAT INFORMATION BECAUSE WE HAVEN'T GONE THROUGH A RE-CYCLE FOR THOSE INDIVIDUALS.

>> EXCUSE ME, DO WE HAVE A NUMBER OF PEOPLE THAT ARE, THAT WE HAVEN'T CONTACTED THAT ARE

NOT IN A PLAN? >> WE HAVE CONTACTED ALL OF OUR CUSTOMERS.

EITHER IF THEY HAVEN'T REACHED OUT BACK TO US, WE HAVE AUTOMATICALLY PUT THEM ON A

PAYMENT PLAN. >> SO EVERYBODY IS IN A PAYMENT PLAN.

I WILL GET TO AN ITEM MR. TOMPECK AND I DISCUSSED ABOUT AND CUSTOMERS THAT ARE, WELL, LET ME GET TO THAT. SO AFTER OCTOBER 5TH, WE'RE NO LONGER DO THE AUTOMATIC PAYMENT PLAN WE HAVE A RESOLUTION IN PLACE. THAT PLAN IS 20009-13 J.4 A. WE WILL WORK WITH CUSTOMERS TO PUT THEM ON A PAYMENT PLAN. THEY HAVE BEEN KEEPING UP WITH THE BILL AND JUST MADE THE LEFT AFTER OCTOBER 5TH. THEY WERE ABLE TO KEEP UP WITH THE PAYMENT PLAN AND JUST HAPPENED TO HIT THE LIST. WE WILL WORK WITH THOSE CUSTOMERS CLOSELY.

I BELIEVE THAT NUMBER AS OF YESTERDAY WAS AROUND 120. THAT I JUST MADE THE LIST.

SO WE WILL WORK WITH THOSE CUSTOMERS TO MAKE SURE WE REACH OUT TO THEM TO AVOID GETTING ON

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THEY HAD PETITIONED THE PUBLIC SERVICE COMMISSION TO SUSPEND DISCONNECTS FOR 90 DAYS.

THE PUBLIC SERVICE COMMISSION AS 30 DAYS TO RESPOND TO ANY SUCH PETITION AND TODAY AT LUNCH OR SHORTLY AFTER, THEY DID ISSUE A DENIAL OF THAT PETITION. THAT WAS BASED ON DUKE, FP& L.

THEY DENIED IT AND WE WILL MOVE FORWARD WITH THE OCTOBER 19TH DATE.

WE WILL WORK WITH OUR CUSTOMERS TO KEEP THEM WELL INFORMED AND TRY TO WORK TO AVOID A

DISCONNECTION. >> BOBBY, I'M SORRY. DOES FP&L HAVE A PROGRAM SIMILAR TO OURS THEY ARE WAVING FEES OR GIVING MONEY TO PAY DELINQUENT BILLS?

>> I'M NOT SURE ABOUT WAIVING FEES. AS FAR AS FINANCIAL ASSISTANCE.

THEY ARE WORKING WITH THE CARES ACT, ALPI AND OTHERS TO WORK. I DON'T BELIEVE THEY HAVE DONE ANYTHING LIKE OUR SPONSORSHIP THAT I KNOW OF, I'M NOT SURE IF MR. TOMPECK KNOWS OF ANY.

>> THEY HAVE THE SAME DIFFICULTIES FOR PEOPLE COMING IN TO APPLY.

>> IF I GO BACK TO THIS SLIDE, 274 FPUA CUSTOMERS OUT OF THE 34,000 RESIDENTS IN THE CITY OF

FORT PIERCE. >> 44,000. >> SO 274, THAT'S ALL THAT APPLIED FOR THE CARES ACT. THERE'S STILL A LOT OF FUNDING AVAILABLE.

PEOPLE HAVE TO REACH OUT AND APPLY. A LOT OF FUNDING AVAILABLE FOR

THEM. >> MAY I ASK A QUESTION. OUT OF 274, HOW MUCH WERE

APPROVED? >> ALL OF THEM. >> WAS ANY MONEY PAID TO THE

FPUA OR DID IT GO TO THE CUSTOMER? >> FROM THE CARES ACT, ALL

FUNDING GOES TO THE RESIDENT. >> WE HAVE TO RELY ON THEM TO DO THE RIGHT THING.

THE $4,000 GIVES THEM THE ABILITY TO PAY THEIR MORTGAGE, CAR PAYMENT, UTILITY AND INSURANCE. THEY DO HAVE DOCUMENTATION THAT SHOWS THEY ARE BEHIND OR NEED ASSISTANCE OF AND SORT. AND IDEALLY, THEY WILL TAKE THOSE BILLS AND PAY THOSE BILLS

OFF WITH THE FUNDING THEY DO GET. >> IF THERE'S ENOUGH THERE.

>> ACTUALLY, I THINK THE AVERAGE WAS AROUND $3,100 WAS THE AVERAGE NUMBER OF THE MATH.

I MAY HAVE TO DO THE MATH HERE IN A SECOND IN MY HEAD. $3,100 WAS THE AVERAGE DISTRIBUTION TO A RESIDENT. PRETTY SIGNIFICANT AMOUNT OF MONEY.

I HAVE A QUESTION. >> SO THE, WHEN WE GET TO THE 19TH, IT MAY OR MAY NOT BE 100 OR 200 PEOPLE OR SOMETHING LIKE THAT OR WILL IT BE A ROLLING NUMBER EVERY DAY?

>> IT WILL BE A ROLLING NUMBER. >> SO WHAT KIND OF NOTICE DO THEY GET OF WHAT IS GOING TO

HAPPEN? >> THAT'S A VERY GOOD QUESTION. I DON'T WANT TO RUIN THE

SURPRISE. MELISSA WILL PROVIDE THAT. >> I CAN WAIT.

>> I DIDN'T MEAN TO PUT THE PRESSURE ON HER. SHE ACTUALLY DOES HAVE A REALLY

GOOD SLIDE THAT GOES AFTER THAT. >> GOOD. THANK YOU.

THAT'S IT. THAT'S ALL I HAVE. ANY QUESTIONS I WOULD BE GLAD

ANSWER. >> ARE MADAM CHAIR. >> ONE THING I LEARNED ABOUT PAYING ATTENTION TO THE NEWS. FLORIDA POWER AND LIGHT ADVERTISED THEY WERE GOING TO START THE DISCONNECT. I WAS LOOKING AT CHANNEL 5 WHEN THAT CAME ACROSS THE SCREEN.

I HAVE A QUESTION ABOUT THE LOBBY OF EMPLOYEES. ARE THOSE WHO AREN'T COMING BACK

TOO WITH STAY HOME? IS THAT WHAT THE PLAN IS? >> NO, SIR, ALL EMPLOYEES WILL BE BACK IN THE OFFICE. DID I UNDERSTAND THE QUESTION CORRECTLY.

IF EMPLOYEES ARE COMING BACK? YES ALL WILL BE COMING BACK TO THE OFFICE.

WE HAVE PUT MEASURES IN PLACE FOR SOCIAL DISTANCING IN THE LOBBY TO HELP PROTECT THE EMPLOYEES AND WE ALSO HAVE PLEXIGLASS. WEHAVE QUITE A BIT OF DISTANCE BETWEEN THE EMPLOYEE AND THE CUSTOMER TO HELP WITH COVID-19 PROTOCOLS.

>> EVEN THOUGH THE LOBBY IS CLOSED, THOSE EMPLOYEES WILL START REPORT TO WORK.

>> YES, SIR. THE IDEA IS FOR ALL EMPLOYEES TO BE BACK TO WORK AS OF LAST WEEK WITH A COUPLE OF FOLKS THAT NEEDED TO WORK OUT DETAILS AND I BELIEVE AS OF MONDAY THEY WERE

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ALL BACK. >> DO YOU HAVE A CHARGE FOR THE RADIO ADVERTISEMENTS THAT WENT

OUT? >> YES, SIR WE DID PAY. QUITE A BIT ACTUALLY.

JAN MIGHT BE ABLE TO GIVE YOU THE EXACT NUMBER. I KNOW SHE HAD TO PAY THAT INVOICE RECENTLY. IT WAS A COUPLE THOUSAND DOLLARS FOR RADIO STATION.

MADAM CHAIR, I THINK THIS IS A REALLY GOOD STORY AND I HOPE THERE'S A WAY TO COMMUNICATE IT.

WE REALLY HAVE GONE WAY BEYOND WHAT AS YOU SAID IN THE LAST MEETING WHAT MOST UTILITIES HAVE DONE AND YOU DON'T KNOW OF ANOTHER UTILITY IN THE COUNTRY THAT HAS DONE THE OUTREACH AND THE PRACTICALLY BROWBEATING, WHATEVER HARASSING OR WHATEVER WORD YOU WANT TO GET PEOPLE TO TAKE ADVANTAGE OF THE MONEYS AVAILABLE AND TO WORK WITH THEM. I AM JUST EXPRESSING A WAY OF OUR A WISH THAT WE CAN TELL THAT WHAT WE HAVE DONE BECAUSE WE ND- HERE LISTEN TO IT.

IF YOU SEE THIS MEETING ON TELEVISION, YOU MIGHT UNDERSTAND IT.

IT'S REALLY IMPORTANT BECAUSE IT'S A GOOD STORY. >> I TALKED ABOUT THIS EARLIER TODAY. WE ARE ONE OF THE LAST MUNICIPAL UTILITIES TO DO DISCONNECTS.

THAT'S A BIG DEAL FOR OUR COMMUNITY. WE REALLY TRIED TO DO REALLY TRIED TO MAKE IT AS CONVENIENT AS POSSIBLE FOR THE CUSTOMER. THAT'S ABSOLUTELY RIGHT.

>> RIGHT. AND THEY NEED TO KNOW IT. ALL THE CUSTOMERS NEED TO KNOW

IT. >> THAT'S A TOUGH MESSAGE. >> I KNOW.

BELIEVE ME, I KNOW. YEP. >> MR. KOBLEGARD HAS A QUESTION.

YOU NEED TO COME TO THE MIC OR THE PUBLIC WON'T BE ABLE TO HEAR YOU.

>> DO WE HAVE A WAY TO TEST OUR EMPLOYEES IF THEY WANT TO BE TESTED OR CAN WE SET UP

SOMETHING FACILITY TO HAVE THAT DONE? >> SO THAT'S A GOOD QUESTION.

I WOULD HAVE TO DEFER TO MR. GANG. I BELIEVE IF AN EMPLOYEE WANTS TO BE TESTED, WE HAVE PLENTY OF OPTIONS TO GO THROUGH THEIR MEDICAL PROVIDER.

WE DON'T HAVE ANY WE TEST AT FPUA. >> ONE OTHER THINGS I WOULD LIKE TO ADD. PART OF THE DECISION TO OPEN THE LOBBY IS WILL ALLOCATION OF THE CUSTOMER SERVICE REPS. WE HAVE HAD A VERY HIGH CALL VOLUME.

AS THAT PETERS OUT, WEVILLE MORE PEOPLE. RIGHT NOW ALL THE PEOPLE ARE ANSWERING PHONES. WHEN IT GETS LESS, WE WILL BE ABLE TO OPEN THE LOBBY.

[G.2. Customer Service Billing Overview Presentation – For Information Only.]

>> THANK YOU. THE NEXT IDEA IS AN INFORMATION PRESENTATION BY MELISSA MARTIN ON CUSTOMER SERVICE BILLING. THANK YOU MR. TOMPECK. GOOD AFTERNOON MADAM CHAIR, MEMBERS OF THE BOARD. MY NAME IS MELISSA MARTIN. I AM THE CUSTOMER SERVICE SUPERVISOR OVER BILLING FOR FPUA. I WILL BE GIVING A BRIEF OVER VIEW OF THE BILLING AREA AND SOME OF OUR RESPONSIBILITIES. THE CUSTOMER SERVICE DEPARTMENT IS COMPRISED OF 26 TOTAL EMPLOYEES. TODAY I WILL BE FOCUSING ON THE BILLING AREA WHICH HAS FOUR EMPLOYEES INCLUDING MYSELF. THERE ARE ALSO THREE BILLING SPECIALISTS. SHILLO CRAWFORD. SHELLI AND MONIQUE.

WE EMBODY THE SPIRIT OF TEAM UA AND I AM PROUD TO WORK WITH THE GROUP.

BILLING HAS THREE OBJECTIVES TO ENSURE ALL BILLS ARE MAILED ACCURATELY AND ALL SERVICES BILLED IN A TIMELY MANNER AND RESOLVE ISSUES SO AS TO NOT AFFECT THE CUSTOMER.

FPUA'S CASH FLOW BEGINS WITH BILLING AND IT'S PARAMOUNT TO FOLLOW THESE OBJECTIVES.

THE RESPONSIBILITIES INCLUDE THE BILLING OF APPROXIMATELY 34,000 ACCOUNTS PER MONTH.

INCLUDING IN THAT IS THE MAILING OF 26,000 INVOICES TO CUSTOMERS MONTHLY AND 9000 CUT OFF REMINDER NOTICES. THESE ACCOUNT FOR 20 TO 30% OF OUR CUSTOMER BASE MONTHLY.

CUSTOMER SERVICE LOVES REPORTS. WE DO A LOT OF DATA MINING. SOME OF THE MORE IMPORTANT REPORTS FOR BILLING AREA INCLUDE THE HIGH LOW CONSUMPTION REPORT WHICH TAKES THE CURRENT CONSUMPTION IS COMPARES TO PREVIOUS USAGE TO FIND ISSUES FOR THE CUSTOMER.

THIS COULD INCLUDE A HIGH COST FOR WATER, GAS, ELECTRIC. ANY STOP TO METERS FOR THE CUSTOMER. THE ZERO CONSUMPTION REPORTS RETURNS ANY METERS WITH ZERO

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WE WANT TO MAKE SURE WE BILL ACCURATELY. WE NEED TO FIND OUT WHY WE DID MISS THAT FOR THE MONTH. THE WILD BILL REPORT IS OUR MOST IMPORTANT REPORT.

IT IDENTIFIES SIZEABLISHES -- SIZEABLE ISSUES BEFORE THEY ARE MAILED OUT.

BILLING PUTS OUT 500 TO A THOUSAND ORDERS TO OTHER DEPARTMENTS.

WE WORK WITH ELECTRIC UTILITY SERVICES. WATER DISTRIBUTION AND GAS DISTRIBUTION. THE MAJORITY OF OUR SERVICE ORDERS ARE FOR RE-READS, WE GET THE DATA AND REVIEW IT. IT'S REALLY IMPORTANT TO PUT THE EYES ON METERS AND WE SEND THEM OUT TO THE PROPER DEPARTMENT FOR INVESTIGATION. THE FINAL BILL WOULD BE WHEN A CUSTOMER CONTACTS US TO TURN OFF SERVICE. IT'S A MINIATURE VERSION OF THE DAILY BILLING WE DO. WE GET A FINAL READ. PRODUCE A FINAL BILL AND REFUND ANY REMAINING DEPOSITS. BILLING PRODUCING UP TO 50 ADJUSTMENTS FOR MONTH.

THE MAJORITY OF THESE ARE CREDITS FOR SEWER. WE WOULD GIVE A SEWER CREDIT IF THEY HAD A WATER LEAKING AND DID NOT RECHARGE INTO THE SYSTEM. IN SOME CASES WE NEED TO PERFORM DEBITS. THE MAJORITY IS FOR ELECTRIC TAMPERING, WHICH IS PRETTY RARE.

THE BILLING PROCESS BEGINS WITH THE ELECTRIC UTILITIES SERVICE METER READERS GOING INTO THE FIELD AND GETTING A READ. THE FOREMAN IMPORTS THE READS FOR THE BILLING SPECIALISTS TO REVIEW. I'M PROUD TO SAY WE HAD OUR FIRST AMI ROUTE AND IT WOULDN'T SMOOTH. WE'RE EXCITED TO GET THE AMI UP AND RUNNING ON ALL METERS.

THE READS ARE THEN REVIEWED BY THE BILLING SPECIALISTS. IF NOTHING OUT OF THE ORDINARY STICKS OUT, WE'LL GO AHEAD AND SAVE THAT ACCOUNT TO BILL. IF ANYTHING IS OUT OF THE ORDINARY, WE WILL SEND THE UTILITIES SERVICES OUT FOR ELECTRIC, WATER DISTRIBUTION AND GAS DISTRIBUTION. ONCE WE GET ALL THE SERVICE ORDERS COMPLETED AND ALL READS INTO THE SYSTEM. WE TEST BILL OR MOCK BILL THE CYCLE.

TO ENSURE THAT WE'VE CAUGHT EVERYTHING. THEN ON THE DAY OF THE BILLING, WE WILL FINALIZE THE BILLING AND MAIL THE BILLS TO THE CUSTOMER. THIS PROCESS IS ABOUT 50% MANUAL. 50% AUTOMATED. EVEN THOUGH WE HAVE A SMALL GROUP, WE GET IT DONE AND DO A GOOD JOB. AS I SAID THE BILLING SCHEDULE IS COMPRISED OF 18 OVERALL CYCLES. A DIVISION OF OUR SERVICE TERRITORY. WE BREAK THEM UP INTO SMALLER CYCLES SO IT'S EASIER FOR THE METER READERS AND BILLING AREA TO GET THESE OUT TO THE CUSTOMERS.

OF THE 20 WORKING DAYS OF MONTH. BILLING IS PRODUCING BILLS 16 DAYS.

WE LEAVE ANY DAYS FOR CATASTROPHES LIKE HURRICANES OR THE BILLING SYSTEM GOING DOWN.

THERE'S AN AVERAGE OF 2400 BILLS PER CYCLE. OUR LARGEST ROUTE HAS OVER 3200 BILLS AND OUR SMALLEST ROUTE HAS OVER 1200 BILLS. FURTHER DIVISION OF THESE CYCLES OF ROUTES. THE ENTIRE SERVICES TERRITORY IS BROKEN UP INTO 230 ROUTES.

AGAIN THIS MAKES IT EASIER FOR THE METER READERS AND THE BILLING DEPARTMENT TO READ BEFORE BILLING. THE GOVERNMENT ACCOUNTS ARE SET UP ON AGGREGATE BILLING.

THEY HAVE MANY METERS AND TO MAKE IT EASIER FOR OUR FRIENDS IN THE BILLING FINANCE DEPARTMENT. WE MAKE SURE FOR THE CITY HOUSING AUTHORITY WE BILL THEM ONE BILLING REGISTER PER MONTH. THERE ARE 65 MASTER CUSTOMERS CURRENTLY WITH JUST OVER 1200 BILLS MAILED OUT PER MONTH. MASTER CUSTOMER WOULD BE SOMEONE SUCH AS A HOMEOWNER ASSOCIATION, STREET LIGHTS AND IRRITATION. AS LONG AS THEY'RE ON THE SAME CYCLE WE WILL GIVE THEM A BILLING REGISTER. THERE ARE 32 CUSTOMERS RECEIVING SOLAR POWER CREDITS SET BY THE FMPA AND BILLING ENTERS THESE BASED ON THE CUSTOMER'S CONSUMPTION BASED ON THEIR SOLAR READING. TO GIVE YOU THE OVERALL CYCLE OF A BILL, PER THE BILLING SCHEDULE, WE BILL THE CUSTOMER. THEY WOULD HAVE 20 DAYS TO MAKE PAYMENT ON THE 21ST DAY A 1.5 % PENALTY IS CHARGED TO THE ACCOUNT AND THAT IS FOR THAT MONTH'S TOTAL BILL.

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TWO DAYS PRIOR AN AUTOMATED IVR PHONE CALL GOES OUT TO THE CUSTOMER REMINDING THEM TO MAKE PAYMENT SO THERE'S NO INTERRUPTION IN THE SERVICE. IF AFTER 31 DAYS THERE'S NO PAYMENT ON THE ACCOUNT, WE THEN APPLY A $15 LAY PAYMENT TO THE ACCOUNT AND THE ACCOUNT IS SCHEDULED FOR DISCONNECTION WITH UTILITY SERVICES. ONCE THE ACCOUNT IS DISCONNECTED, SEVEN DAYS AFTER THAT, THERE'S NO PAYMENT, THE ACCOUNT GOES TO FINAL STATUS WHERE WE GET A FINAL READ AND REFUND ANY REMAINING DEPOSITS. IF THERE'S STILL NO PAYMENT MADE, 30 DAYS AFTER THAT DATE, WE WOULD THEN SEND A LETTER TO THE CUSTOMER.

60 DAYS AFTER THAT, WE SEND TO COLLECTIONS. FROM START TO FINISH, THEY HAVE QUITE A FEW REMINDERS AND NOTICES. SOME INTERESTING STATS FOR YOU.

WE BILLED ALMOST $10 MILLION. THEY WERE 900 SERVICE ORDERS THAT WENT OUT TO DEPARTMENTS WITHIN THE U A. 95 CUT OFF NOTICES WERE MAILED OUT.

EVEN THOUGH WE WERE NOT DISCONNECTING IT WAS JUST A REMINDER OF THE BALANCE.

THEY'RE OVER 6000 E-BILLING. THIS IS GROWING MONTHLY BECAUSE IT'S A REALLY EASY WAY FOR CUSTOMERS TO GET ONLINE, PAY ONLINE. THEY CAN LOG ON TO FPUA.COM.

A HIGH LOAD CUSTOMER IS A PERSON THAT USING POWER CONSTANTLY, LIKE THE HOSPITAL OR PUBLIX.

THEY RECEIVE CREDIT FOR CONSUMPTION OF POWER. THEY WERE 11 ECONOMIC DEVELOPMENT RATE CUSTOMERS. THEY RECEIVE CREDITS FOR NEW BUSINESS IN THE CITY OF FORT PIERCE. THEY ARE ELIGIBLE FOR UP TO 5 TIERS OF CREDIT BASED ON HOW MUCH POWER THEY ARE SCHEDULED TO BE USING AND MORE INFORMATION CAN BE FOUND ON FPUA.COM.

JUST OVER 1200 MASTER BILLS MAILED AND 300 EACH FOR THE CITY, COUNTY AND HOUSING AUTHORITY FOR THE MONTH OF JULY 2020. AND THAT DOES CONCLUDE MY PRESENTATION. LOVE TO ANSWER QUESTIONS HAVE.

>> MADAM CHAIR. >> LET ME TRY TO GO SLOW ENOUGH TO CATCH IT.

I HAVE ABOUT SIX QUESTIONS. >> YES, SIR.

>> THE BILLING CYCLE. SO, WE GO OUT AND WHEN DOES THAT BILL GO ACTUALLY TO THE CUSTOMER

AFTER THE WORKER COMES BACK IN WITH THE BILLING REPORT? >> THE WHOLE PROCESS FROM GETTING THE METER READER INTO THE FIELD AND BILLING TAKES APPROXIMATELY SEVEN DAYS.

THERE'S DIVISION OF THE CYCLES INTO ROUTES. SO THE METER READERS WILL READ THE ROUTES AND THEN THERE'S QUITE A FEW ROUTES WITHIN THE CYCLE.

THEY RETURN ALL THAT INFORMATION TO US, WE WILL SEND ANY SERVICE ORDERS OUT.

WE WILL TEST BILL. SO FROM THE METER READER GOING TO THE FIELD TO BILLING IS ABOUT SEVEN DAYS AND THEN THE ACCOUNT WOULD BILL AND THEY WOULD HAVE 20 DAYS TO MAKE PAYMENT.

>> THE NEXT QUESTION IS THAT, IF A CUSTOMER HAS MULTIPLE ACCOUNTS AND ONE GETS OUT OF LINE AND YOU EXPLAIN LIKE THE DIFFERENT DAYS AND TIMES, WILL THAT EFFECT ANY OF THE OTHER ACCOUNTS THAT

CUSTOMER HAS? >> NO. AS LONG AS THEY'RE NOT ON A MASTER BILLING ACCOUNT. IF A CUSTOMER HAS MULTIPLE ACCOUNTS WITHIN DIFFERENT CYCLES. IT DON'T AFFECTS THAT ONE ACCOUNT.

IF THEY DIDN'T MAKE PAYMENT ON APARTMENT FOUR BUT DID ON ALL THE OTHERS, IT WOULD BE JUST THE

ONE ACCOUNT. >> MY NEXT QUESTION IS ON FLOODING.

>> YES. SO WHAT HAPPENS IS THE METER READERS WILL GO INTO THE AREA.

ATTEMPT TO READ THE METER. IF IT'S NOT ABLE TO BE TRANSMITTED WITHIN THE AMR OR AMI SYSTEM WE GET THAT INFORMATION BACK. WE WILL FIND THE METERS AND SEND THEM BACK OUT. THEY WILL PUMP IT DOWN. THEY HAVE A HAND PUMP OR SOMETIMES AN ELECTRIC PUMP THAT GETS THE WATER OUT AND READ THE METERS.

>> MY NEXT QUESTION IS IN THE MASTER CUSTOMERS. I CAN UNDERSTAND HOUSING AUTHORITY. WHAT ABOUT THE FEDERAL COURTHOUSE?

IS THAT A MASTER CUSTOMER? >> A MASTER CUSTOMER IS ANYBODY WITH MULTIPLE ACCOUNTS WITHIN

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BUT THE MAJORITY OF OUR MASTER CUSTOMERS ARE HOMEOWNER ASSOCIATIONS THAT WOULD BE GATOR TRACE. THEY HAVE MANY, MANY STREET LIGHTS AND IRRIGATION METERS.

WE PUT THEM ON ONE BILL FOR THEM. IS THAT IT?

>> ANY OTHER QUESTIONS? >> I HAVE A QUESTION. SO, INDIAN RIVER STATE COLLEGE.

>> THEY ARE CONSIDERED A MASTER CUSTOMER. >> I WOULD THINK SO BECAUSE THEY HAVE MANY FACILITIES. EXACTLY. AND WHEN SCHOOL BOARD LEFT

ORANGE BLOSSOM AND WENT TO PORT SAINT LUCIE. >> WE LOST THE INTERNET AS THE CUSTOMER. FOR THE ELECTRIC AND WATER AND GAS STILL WITHIN THE CITY, THOSE ARE SET UP ON MASTER BILLINGS ALSO FOR THE SCHOOL BOARD. EACH INDIVIDUAL

>> SCHOOLS. >> YEAH. I AM THINKING ABOUT THE DISTRICT

OFFICE. >> NO. YEAH THE DISTRICT OFFICE.

>> THE ORANGE CENTER? >> YES, MA'AM.

>> SO YOU CALL TWO DAYS BEFORE THEY'RE GOING TO BE CUT OFF? IS THAT RIGHT?

>> YES, MA'AM, THERE'S AN AUTOMATED PHONE CALL THAT GOES OUT.

REMINDING TO SCHEDULE THE PAYMENT OR THEY WILL BE DISCONNECTED.

>> IF THEY ARE DISCONNECTED AND WANT TO BE RECONNECTED WHAT IS PAYMENT?

>> $35 RECONNECTION FEE ASSESSED TO THE ACCOUNT. THEY WOULDN'T HAVE TO MAKE THOSE PAYMENTS WHEN THEY ARE RECONNECTING. ONLY PAY THEIR PAST DUE.

>> THEY COULD BE RECONNECTED WITHOUT PAYING THE RECONNECTION FEE BUT THEY WOULD HAVE TO PAY

THESE OTHER FEES. >> NOT THE LATE PAYMENTS OR PENALTIES, JUST THE AMOUNT OF

THE BILL DUE. >> GOOD. SO, THIS MAY BE ISN'T FOR YOU FOR MR. TOMPECK. AT SOME POINT, MAYBE IT'S IN THE LONG RANGE PLANNING, I WOULD LIKE TO KNOW ALL THE DIFFERENT FEES THAT WE HAVE AND BECAUSE THAT'S PROBABLY, WE PROBABLY PASSED THEM OVER TIME WITH RESOLUTIONS, AND KIND OF KNOW WHAT THE REASON BEHIND THEM AND EVERYTHING BECAUSE I GET ASKED THAT AND I GET TOLD TALES AND SOMETIMES THEY SOUND, DON'T SOUND REAL. I WOULD LIKE TO KNOW WHAT THE REAL STORY IS.

IF YOU KNOW WHAT YOU MEAN. BECAUSE I DON'T THINK THAT I AM REAL CLEAR ON ALL THE DIFFERENT

FEES THAT WE DO. >> WE HAVE A SPECIFIC SERVICE CHARGE RESOLUTION IF YOU WOULD

LIKE TO DO. >> AT SOME POINT. I WOULD.

I DON'T KNOW IF ANYBODY ELSE ON THE BOARD WOULD LIKE THAT. I GET ASKED AND I GET TOLD STORIES. I HEARD ABOUT THIS MAN WHO HAD, YOU KNOW AND YOU WANT TO KNOW KIND OF WHAT IS BEHIND THE STORY AND KIND OF BE ABLE TO SORT OF SIFT IT OUT.

OR ACTUALLY USUALLY I TURN IT OVER TO YOU. LINDA, I THINK THAT'S A GOOD IDEA. THERE SEEMS TO BE A GOOD IDEA OF MISINFORMATION THAT GOES OUT IN THE COMMUNITY AND SOMETIMES, IT CAN BE TRYING TO KEEP UP WITH ALL OF OUR PROCEDURES AND

PROCESSES. >> RIGHT. I THINK IT WOULD BE A GOOD IDEA.

>> YEAH. TO KNOW WHAT THE ACTUAL FACTS ARE.

YOU KNOW BECAUSE YOU DO WILD TALES. >> YEAH.

>> LET ME ASK ANOTHER QUESTION. >> YES, MA'AM. >> I KNOW THE RESIDENT

CUSTOMERS, DO THE COMMERCIAL CUSTOMER GET A PINK SLIP? >> EVERY CUSTOMER RECEIVES ONE

IF THEY HAVE NOT MADE PAYMENT THE 21ST DAY. >> OKAY.

>> AND ONE MORE QUESTION. REFRESH MY MEMORY, MAYBE JAVI WENT OVER THIS.

WE HAVE A ZERO PAYMENT PLAN. AS OF A CERTAIN DATE, PENALTIES GO IN EFFECT.

>> AS OF THE 5TH OF OCTOBER, WE RESUMING THE LAST PENALTIES. >> WHATEVER THEY HAVE ALREADY

DONE ON THE ZERO PAYMENT PLAN IS STILL IN THE ZERO PAYMENT? >> IS THAT RIGHT?

>> WE AVOIDED ALL LATE PAYMENTS AND PENALTIES FROM MARCH 18TH TO OCTOBER 5TH.

NONE WERE ROLLED INTO THE PAYMENT PLAN. THERE'S NO INTEREST, PENALTIES

OR FEES ON >> THANK YOU. >> YOU'RE WELCOME.

>> CRITIC THANK YOU SO MUCH. >> THE NEXT ITEM IS INFORMATION ONLY UPDATE BY ERIC MEYER ON THE

[G.3. Presentation of the 69 kV Breaker Replacement – For Information Only.]

[00:35:07]

69 K V BREAKER REPLACEMENT PROGRAM. >> THANK YOU MR. TOMPECK.

GOOD AFTERNOON MAYOR CAVALCONTI. I WOULD LIKE TO DISCUSS THE REPLACEMENT OF THE 69 BREAKER.

ESSENTIALLY THESE UNITS ACT LIKE NORMAL HOUSE CIRCUIT BREAKERS. IF THERE ARE TOO MANY THINGS PLUGGED INTO THE OUTLET OR IT EXPERIENCES TOO MUCH DAMAGE, THE HOUSE CIRCUIT BREAKER WILL TRIP TO PREVENT FIRES IN THE HOUSE. THE 69 KV BREAKERS ACT IN THE SAME WAY EXCEPT THEY PROTECT THE BIG TALL TRANSMISSION LINES WE SEE AROUND TIME. IN THE BOTTOM RIGHT-HAND SIDE IS THE ILLUSTRATION SHOWING NORMAL MODE. THIS IS IN A LOOP CONFIGURATION.

MEANING THE CIRCUIT BREAKERS ARE PROTECTING EACH END OF THE TRANSMISSION LINE.

IN NORMAL MODE, THE CIRCUIT BREAKERS ARE CLOSED AND CURRENT IS FLOWING NORMAL THROUGH THE TRANSMISSION LINE. FROM A TEMPORARY CONTACT LIKE LIGHTNING STRAIGHT.

THE CIRCUIT BREAKERS WILL IMMEDIATELY OPEN AND THEN RECLOSE TO ALLOW POWER.

IF A MORE PERMANENT TYPE OF CONTACT, LIKE VEGETATION OR TRAFFIC ACCIDENT, THEY WILL REMAIN OPEN. WE WILL DETERMINE IT THEY WILL REMAIN CLOSED OR CAN BE PUT IN SERVICE. BACKGROUND ABOUT OUR PROGRAM. THE BREAKER WERE APPROVED ON POA-19-10 IN 2019. THE POA STATES THE REPLACEMENT OF 12 OVER THE NEXT FIVE YEARS.

ON THE RIGHT-HAND SIDE OF THE SCREEN IS A MAP SHOWING THE TRANSMISSION RING AROUND THE CITY OF FORT PIERCE. THE SIX SUBSTATIONS ARE ALSO SHOWN.

THERE ARE FOUR DIFFERENT 69 KV BREAKERS AT EACH SUBSTATION. TWO TO PROTECT THE TRANSMISSION LINE. ONE GOING IN AND ONE GOING OUT AND TWO TO PROTECT THE POWER TRANSFORMERS THAT SERVE THE CUSTOMERS OF FPUA. THE INITIATION FOR THIS PROGRAM BEGAN FOR TWO DIFFERENT FACTORS. THE CIRCUIT BREAKERS ARE AGING AND THE SECOND BEING THAT THE CIRCUIT BREAKERS HAVE BEEN DESIGNED USING AN OLD FASHIONED TECHNOLOGY.

THE EXISTING CIRCUIT BREAKERS HAVE BEEN IN SERVICE SINCE THE 70S AND 80S ON OUR SYSTEM AND ARE USING AN AIR COMPRESSION TRIPPING RATHER THAN THOSE USED IT.

THE RISK CAN AFFECT THE HEALTH OF THE ELECTRICAL SYSTEM AND MEANING EXCESSIVE MAINTENANCE WOULD BE REQUIRED ON THE RIGHT-HAND SIDE OF THE SCREEN IS A PICTURE OF ONE OF THESE UNITS IN SERVICE. I WANTED TO HIGHLIGHT THIS ONE IN PARTICULAR BECAUSE THE INSULATING MEDIUM IN THE CIRCUIT BREAKER IS OIL INSTEAD OF THE NEW FS GAS.

THE FS 6 GAS IS MUCH LESS HARMFUL THAN THE OIL FOR THE ENVIRONMENT.

THE NEW CIRCUIT BREAKERS ARE EQUIPPED WITH ALARMS THAT CAN INDICATE IF A LIKE HAPPENS IN A NEW CIRCUIT BREAKERS WITHIN SECONDS, SYSTEMS OPERATIONS PERSONNEL WILL BE ABLE TO BE NOTIFIED AND WILL BE ABLE TO DISPATCH SOMEONE TO TAKE CARE OF THE PROBLEM IMMEDIATELY.

THE EXISTING CIRCUIT BREAKERS DO NOT HAVE THIS CAPABILITY CURRENTLY.

THIS SLIDE HERE SHOWS SOME OF THE PICTURES OF THE CONSTRUCTION THAT WE DID FOR THE UNITS EARLIER THIS YEAR. WE HAVE CURRENTLY INSTALLED THREE OUT OF PLANNED 12 CIRCUIT BREAKERS THAT WE INTEND TO OVER THE NEXT FIVE YEARS. ON THE LEFT-HAND SIDE SHOWS THE CIRCUIT BREAKER MOUNTED ON TO THE PAD. WE HAD TO INSTALL THE LEGS AND TAKE OFF THE WHITE MESH ON THE BUSHINGS TO PROVIDE THE CONNECTIONS FOR THE CIRCUIT BREAKER. IT'S HARD IT SEE, BUT ON THE LEFT-HAND SIDE OF THE PICTURE ARE CONDUITS GOING INTO THE BOX WHICH GOES TO THE CONTROL HOUSE. THE FPUA ELECTRICIAN TO TO MAKE

[00:40:13]

WHEN FPUA CREW MEN ARE DISPATCHED IN THE NIGHT, THEY CAN OPEN UP THE CONTROL PANEL AND DON'T HAVE TO USE A FLASHLIGHT. THE LIGHTS WILL LIE UP THE WHOLE PANEL SO THE CREW MAN CAN SEE. PIN THE CIRCLE BREAKER TAKES DIRECT CURRENT WHICH IS USEFUL FOR THE CIRCUIT LOGIC. THE CIRCUIT LOGIC IS NECESSARY BECAUSE THE CIRCUIT BREAKER COMMUNICATES WITH OTHER NEARBY BREAKERS TO OPERATE AND MAXIMIZE THE CAPABILITIES ON THE SYSTEM OF FPUA AT LARGE. THE PICTURE ON THE RIGHT SHOWS TWO FPUA CREW MEN REVIEWING THE DESIGN FOR THE BREAKER. IT'S NECESSARY TO MAKE SURE EACH CONNECTION IS CHECKED AND RECHECKED SO ALL THE CONNECTIONS ARE APPROPRIATELY MADE. IF ANY CONNECTIONS ARE INCORRECTLY PLACED OR MISSING, THE CIRCUIT BREAKER COULD EXPERIENCE DAMAGE INSIDE TO DO CONTROL PANEL AND COMPROMISE THE PROTECTION CAPABILITIES OF THE UNIT.

THIS PICTURE HERE SHOWS A FRONT AND BACK OF A CIRCUIT BREAK CONTROL PANEL IN THE CONTROL HOUSE. THE CONTROL PANEL ON THE FRONT IS ON THE RIGHT SIDE.

THE CONTROL PANEL IS VERY CLEAN SHOWING THE BUTTONS THAT CAN BE USED TO TRIP AND CLOSE THE CIRCLE AS WELL AS READ THE CURRENT AND VOLTAGE GOING THROUGH THE CIRCUIT BREAKER.

ON THE BACK SHOWS A MORE MESSY PICTURE WITH A LOT OF WIRES GOING EVERY WHICH DIRECTION.

I WANTED TO HIGHLIGHT THIS IN PARTICULAR BECAUSE THE CREW MAN HAVE TO BE CAREFUL MAKING CONNECTIONS. THE UNITS DO TRIPPING ON AND OFF AND THE CIRCUIT BREAKERS ALSO PERFORM THE NECESSARY CURRENT METERING AND VOLTAGE METERING NECESSARY FOR COMMUNICATION AS WELL AS COMMUNICATION WITH THE PROTECTION SYSTEMS NEARBY. SO THERE ARE A LOT OF CONNECTIONS THAT GO INTO THE RELAYS OTHER THAN ON AND OFF TRIPPING.

THIS PICTURE ON THE LEFT SHOWING CABLING THAT GOES TO CONTROL HOUSE.

IT'S KIND A SPAGHETTI BUNDLE. IF CABLE IS MISSED OR MISLABELED, IT COULD CAUSE AN ISSUE INSIDE OF THE CIRCUIT BREAKER ITSELF. SO IT'S VERY IMPORTANT FOR LINE CREWS TO MAKE SURE EACH CABLE IS MARKED APPROPRIATELY AND PULLED IN AND LANDED SO THE CIRCUIT BREAKER CAN OPERATE AS INTENDED. ON THE RIGHT-HAND SIDE SHOWS A PICTURE OF INTERIOR OF THE CIRCUIT BREAKER PANEL. THIS PANEL AS MENTIONED PREVIOUSLY DOES NOT DO JUST ONLY TRIPPING ON AND OFF. IT DOES CURRENT AND VOLTAGE METERING, AS WELL AS COMMUNICATION. LINE CREWS NEED TO BE CAREFUL IN MAKING CONNECTIONS NO CONNECTIONS ARE MISSED OR OMITTED OR CHANGED IN AND WAY. THE BENEFITS OF THE BREAKER REPLACEMENT PROGRAM IS THE OPTIMIZATION OVER LIABILITY. THE QUICKER REACTION TIME MAKE IT SO THERE'S LESS TIME FOR CURRENT OVER FLOW IMPROVING THE HEALTH OF THE SYSTEM AND THE REDUCED RISK OF MECHANICAL FAILURE. THE EASE OF MAINTENANCE OF THESE BREAKERS INCLUDE THE ENHANCED DUR ABILITY. IF EVER DONE BY A LIGHTNING STRIKE, VEGETATION OR ACCIDENT, THE CIRCLE BREAKER CAN BE EXPECTED TO OPERATE WITHOUT HAVING A CREW MAN GO OUT AND INSPECT THE BREAKER TO MAKE SURE IT WON'T MISOPERATE OR WILL OPERATE AS INTENDED NEXT TIME. THE SF 6 GAS INSULATION IS A BIG THING.

IT'S LESS HARMFUL FOR THE ENVIRONMENT. DIGITAL DIAGNOSTIC MONITORING.

SUBSTATION CREW MAN CAN INSPECT THESE WITH ALARMS. IF ANY ALARM HAPPENS, THEY CAN FIX WITHIN MINUTES. A SPRING MOTOR RESET IS USED AND THE COST SAVING TO FPUA, THE INCREASED HEALTH OF THE SYSTEM IS A PLUS FOR THE BREAKERS AND LESS MAINTENANCE.

[00:45:05]

I WANTED TO GIVE A SPECIAL THANKS TO THE SUBSTATION T AND D AND LINE MEN MAKING THIS A REALITY. THEY DID A GREAT JOB MAKING SURE THIS WAS DONE WITHOUT ISSUE.

I CAN TAKE ANY HAVE. >> MADAM CHAIR.

>> BY THE CREW DOING THE HOOK UPS AND THINGS, THAT'S A BIG SAVINGS THERE TOO.

>> YES, SIR. YEAH. IT'S ALL INTERNAL CREWS THAT DID THE INSTALLATION OF EVERYTHING. WE CONTRACTED A COMPANY TO COME IN AND TEST THE BREAKER BEHIND US TO MAKE SURE EVERYTHING WAS OKAY. WE LIKE TO DO THAT BECAUSE TO CHECK OUR WORK AND MAKE SURE THERE WAS NOTHING MISSD AND HAVE BASICALLY A SECOND SET OF EYES

TO LOOK AT IT FOR US AND BLESS IT FOR US. >> ARE THERE ANY WARRANTIES?

>> YES, SIR. THERE'S A WARRANTY. I THINK IT'S 60 MONTHS.

>> WHAT DO WE DO WITH WILL OLD ONES, THAT'S ALL JUNK? YES, SIR, THEY BECOME JUNK.

ONE REPLACED HAD A BAD TANK IF I REMEMBER. THE INTERNAL WAS STILL GOOD.

SO WE ACTUALLY KEPT THAT ONE BECAUSE THAT SAME MODEL OF CIRCUIT BREAKER WE HAVE ON THE

SIDE SO WE KEPT IT FOR SPARE PARTS. >> MY CALCULATION IS WE HAVE 69

AND THEY HAVE BEEN AROUND SINCE THE 70S. >> YES, SIR.

>> YOU'RE GOING TO DO 12 EVERY YEAR. >> OVER THE COURSE OF FIVE

>> OKAY. THANK YOU. YOU

>> ANY OTHER QUESTIONS? >> JUST ONE QUICK QUESTION. DID YOU SAY, SOMEBODY STILL HAS TO GO OUT. YOU CAN'T FIX IT REMOTELY. IT'S JUST MUCH QUICKER TO

ADDRESS THESE? IS THAT RIGHT? >> YEAH.

THEY CAN BE CONTROLLED REMOTELY BUT IF THE CIRCUIT BREAKER LOCKS UP OR GOES OUT PERMANENTLY, MAYBE DUE TO TRAFFIC ACCIDENT OR CONTACT ON THE LINES. SERVICE CREWMAN WILL NEED TO GO TO MAKE SURE THE CIRCUIT BREAKERS CAN GO BACK IN. IN THE TERMS OF A LIGHTNING

STRIKE, THEY WILL OPEN AND RECLOSE TO >> THANK YOU.

>> THANK YOU. >> NEXT ITEM IS THE PRESENTATION BY LORI PEPPEL FOR FEMA.

[G.4. FEMA Hurricane Reimbursement Presentation – For Information Only.]

AND CHALLENGES ARE ASSOCIATED RECOVERING -- >> THIS IS LIKE ANCIENT HISTORY.

>> IT KEEPS REPEATING ITSELF. >> THANK YOU MR. TOMPECK. MADAM CHAIR AND MEMBERS OF THE BOARD. WE'RE GOING TO REVIEW THE STORM EXPENSE AND RECOVERY PROCESS.

RECOVERING FROM A STORM IS PHYSICALLY AND FISCALLY 100% TEAM EFFORT AT TEAM FPUA.

BOTH ACTIVITIES SHOW THE FPUA TEAM LIVING THE MISSION STATEMENT.

PEOPLE IS IS HERE TO ASSIST US AND THEY HAVE A PROCESS IN PLACE TO MAKE SURE THEIR DUE DILIGENCE IS DONE. I SAY THANK YOU BECAUSE WE'RE ALL FEDERAL TAXPAYERS AND WANT TO MAKE SURE THEY'RE ONLY PAYING LEGITIMATE CLAIMS. THIS IS A FEMA CLAIM FLOW CHART PROCESS. THIS WAS PREPARED BY FEMA. AS YOU CAN SEE, THE PROCESS BEGINS FROM FEMA'S PERSPECTIVE WHEN THE DISASTER EVENT HAPPENS. HOWEVER, TRACKING THE EXPENSES, BEGINS WHEN THE EMERGENCY PROTECTIVE MEASURE PHASES COME INTO PLACE.

AND THIS IS BEFORE THE EVENT. FPUA MUST TRACK ALL EXPENSES THAT WE INCUR IN PREPARATION FOR THE STORM DURING THE STORM, WHILE MONITORING AND AFTERWARDS IN THE RESTORATION PHASES.

IN THE FOLLOWING FEMA CLAIM PROCESS, THE PDAS, THE PRELIMINARY DAMAGE ASSESSMENT.

THIS HAPPENS AND THE GOVERNOR REQUESTS THAT THE EVENT BE DECLARED A DISASTER AND FEMA INITIATES THEIR PROGRAMS. FPUA WILL ATTEND MEETINGS, ORGANIZE AND VERIFY ALL PROGRAMS. FPUA MANAGEMENT WILL MEET WITH FEMA ON EXPLORATORY MEETINGS ASK

[00:50:02]

THE REVIEW TRANSLATES INTO AN AUDIT. I HAVE BEEN A CPA FOR OVER 20 YEARS IN STATE OF INDIANA AND IN THE STATE OF FLORIDA. AND THESE ARE SOME OF THE MOST EXTENSIVE AUDITS I HAVE EVER SEEN. WHEN THE AUDIT IS COMPLETE, THE FUNDS ARE THEN OBLIGATED, THESE FUNDS ARE SENT TO THE GRANTEE, STATE OF FLORIDA AND THEY CAN THEN START THEIR OWN PROCESS. THEY ARE PAID TO FPUA. PROJECTS ARE REVIEWD AND CLOSED OUT. FEMA WILL TAKE THE EXPENSES AND CATEGORIZE THEM INTO FOUR CATEGORIES APPLICABLE TO A UTILITY. CATEGORY A IS DEBRIS REMOVAL.

B, EMERGENCY PROTECTIVE ORDER SAYS. E, BUILDINGS AND EQUIPMENT AND D RESTORATION EXPENSE. FPUA MUST TRACK ALL EXPENSES BEFORE DURING AND AFTER THE STORM. ANY EMPLOYEE WHO WORKS DURING ANY OF THESE ACTIVITIES MUST TRACK THEIR TIME, DETAIL THEIR ACTIVITIES AND ANY EQUIPMENT USED ON AN ACTIVITY LOG CALLED AN ICS 214. FPUA MUST ALSO, EXCUSE ME, PICTURES SHOULD ALSO BE TAKEN TO SUBSTANTIATE DAMAGES DURING IT IS RESTORATION PHASE. FPUA ATTENDS MEETINGS, SUBMITS CLAIMS THROUGH THE RPA. THE EXPENSES ARE CATEGORIZED BY TYPE OR ACCOUNT.

ANYTHING OVER $131,300 ARE CONSIDERED A LARGE PROJECT. WHEN THE AUDIT PROCESS BEGINS, THEY CAN REVIEW UP TO 100% OF THIS DETAIL. THEY CAN REQUEST FOR INFORMATION WHICH THEY CALL AN RFI. ANY TYPES OF CONTRACTS, PURCHASE ORDERS, QUOTES.

ANYTHING TO DO WITH PAYROLL OR POLICY AND REQUEST OF OUR MUTUAL AID ANYBODY WHO ASSIST US.

ANY JURISDICTION THAT ASSISTS US FOR MUTUAL AID AND THEY CAN ALSO REQUEST THIS OF AND JURISDICTION THAT LETS US PIGGYBACK YOU HAVE ON THEIR CONTRACTUAL SERVICES. AFTER THE REVIEW IS COMPLETE.

PROJECTS ARE DECLARED OBLIGATED. EXPENSES ARE SHARED BETWEEN THE FEDERAL GOVERNMENT, THE STATE AND LOCAL WHICH WOULD BE THE FPUA. PAYMENT IS RECEIVED AND PROJECTS ARE CLOSED OUT. FUTURE AUDITS ARE STILL POSSIBLE FOR FIVE YEARS AFTER PAYMENT IS RECEIVED. AND THE CLOSURE OF THE PROJECTS. WE HAVE FEMA CLAIMS FOR FOUR ACTIVE CLAIMS FOR STORMS THAT DATE BACK TO HURRICANE MATTHEW IN 2016.

IRMA, DORIAN AND THE THE LAST ISIAS. HURRICANE IRMA INCURRED ALL OF THESE WITH ADDITIONAL IN CATEGORY E FOR BUILDINGS AND EQUIPMENT.

IN THE PAST TWO YEARS WHEN HURRICANE DORIAN WAS ISSUED AT A CAT 5, HURRICANE DORIAN VEERED NORTH AT THE LAST MINUTE AND DID NOT TAKE THE IMPACT AND STILL INCURRED EXTENSIVE EMERGENCY PROTECTIVE MEASURES EXPENSES. AND WE DID HAVE SOME CAT F RESTORATIONS INCURRED.

SIMILARLY INITIAL FORECASTS LED FORT PIERCE TO PREPARE FOR HURRICANE ISAIAS.

HURRICANES STORMS ARE VERY EXPENSIVE. FOR THESE FOUR STORMS, FPUA INCURRED $2,381,000 IN EXPENSES. FEMA MADE SEVERAL ADJUSTMENTS TO THE OLDER STORMS, THE LARGER STORMS, THESE ADJUSTMENTS ARE DEFILED RELATED TO DEBRIS REMOVAL AND RELATIVE TO BUILDING

[00:55:01]

WE COLLECTED $375,000 FROM MOSTLY FROM HURRICANE MATTHEW AND HURRICANE IRMA.

THE REMAINING OBLIGATED AMOUNT OF $536,000 IS BETWEEN MATTHEW, IRMA AND DORIAN AND THAT MEANS THE PAYMENT IS IN PROCESS. IT DOES NOT MEAN IT WILL BE HERE TOMORROW BUT GOING THROUGH THE PAYMENT PROCESS. WE HAVE OPEN CURRENTLY $1,122,000, $878,000 IS THROUGH HURRICANE IRMA CATEGORY F. WE ARE IN THE FINAL STAGES OF THE REVIEW OR AUDIT.

WE ARE WORKING WITH MICHIGAN MUTUAL AID JURISDICTIONS TRYING TO GET LAST MINUTE DETAILS TO TRY TO FEED THOSE THROUGH. WE HAVE $223,000 OPEN WITH DORIAN AND IN REVIEW WITH THE FEMA CRC. THE AUDIT IS PRETTY MUCH COMPLETE.

TROPICAL STORM ISAIAS DOES NOT SURPASS THE MARK OF A LARGE PROJECT.

WE JUST LEARNED IN OUR SCOPE MEETING LAST WEEK, WE SHOULD BE ABLE TO SUBMIT THIS AND MOVE THROUGH THE PAYMENT PROCESS QUICKLY AND THEY TOLD US TO BE PREPARED FOR THE AUDIT COUPLE YEARS DOWN THE ROAD. SO WHAT CHALLENGES DO WE FACE IN THE PROCESS? WE HAVE COMPETING PRIORITIES DURING AND AFTER THE STORM. AS WE ARE BOTH TRYING TO PHYSICALLY RESTORE THE POWER AND DO SO IN A FISCALLY ECONOMIC MANNER.

WE WANT TO REPORT THEM IN THE APPROVED MANNER FEMA DEMANDS. WITH MANY THINGS IN LIFE, ONE OF OUR GREATEST CHALLENGES CAN BE FLIPPED INTO ONE OF OUR GREATEST SUCCESSES.

THE TEAM WORKS VERY WELL TOGETHER TO DO THIS. I HAVE AN EXAMPLE OF WHEN WE WERE PREPARING FOR HURRICANE DORIAN. WE DECIDED AS WE WERE PREPARING TO START TRACKING EQUIPMENT TO THROW ANOTHER STEP INTO MEASURE AND TO REPORT THE ACTIVITY, THE EQUIPMENT CHARGES. WE WERE ABLE TO COMPLETE THAT VERY QUICKLY AND EASILY.

THAT SAME POINT FOR IRMA WAS HELD UP THIS PAST SUMMER IN THE REVIEW PROCESS AND MY TEAM MEMBER, SPENT SEVERAL DAYS DURING THE SUMMER TAKING THE SAME DATA AND RE-FORMATTING IT SO WE COULD GET THROUGH THE AUDIT. ADDITIONALLY, THERE ARE CHANGES TO THE FEMA REPS. THE PROJECT DEVELOPMENT MANAGER THAT FEMA ASSIGNED.

FOR DORIAN, OUR CLAIM HAS BEEN ACTIVE FOR 10 MONTHS AND ON OUR THIRD MANAGER TO REVIEW THE CLAIM. EACH STORM HAS POTENTIALLY DIFFERENT COSTS ELIGIBILITY OR REPORTING REQUIREMENTS AND TIME DELAYS BETWEEN EXPENSES INCURRED AND CASH DISBURSED.

WE HAVE INCURRED OVER $2 MILLION IN EXPENSES. FEMA HAS MADE ADJUSTMENTS TO $107,000. EXPENSES ARE SHARED BETWEEN LOCAL AND STATE GOVERNMENTS.

IN 2018, WE RECEIVED $270,000 RELATED TO HURRICANE MATTHEW THAT WAS CATEGORY A.

DEBRIS. FPUA RECEIVED $375,000 IN COLLISIONS DURING FISCAL YEAR 2020 WITH ANOTHER $536,000 HAS BEEN OBLIGATED. AND WE ARE ROUNDING THE CORNER STILL UNDER REVIEW AUDIT OR INITIAL CLAIM PROCESS FOR THE REMAINING $1,122,000.

WE ARE CLOSING UP THOSE REVIEWS. THEY ARE IN PROCESS. ANY QUESTIONS OR COMMENTS?

>> SO, WHEN YOU LOOK AT FEMA, YOU JUST AUTOMATICALLY HAVE TO EXPECT LONG-TERM WAITING.

AM I RIGHT? >> THEY HAVE A VERY EXTENSIVE PROCESS WE GO THROUGH.

AS I SAID IN THE BEGINNING. IT'S A GOOD THING BECAUSE WE'RE ALL FEDERAL TAXPAYERS AND WE HAVE TO KNOW HOW TO ORGANIZE THE DATA. HOW TO GET IT TURNED IN AND THEN

[01:00:04]

THEY CAN AUDIT UP TO 100% OF THE DATA. WE ARE CONSTANTLY FEEDING IT TO THEM IN THE FORMAT THEY WANT TO SEE IT. THEY DON'T KNOW OUR BUSINESS.

SO WE HAVE TO EXPLAIN OUR BUSINESS TO THEM. WHY WAS THE EXPENSE INCURRED? WHAT HAPPENED? TELL US YOUR STORY. WE GO THROUGH AND THANKFULLY THE TEAM WORKS VERY WELL TOGETHER TEACHING ME BECAUSE I DON'T KNOW HOW TO EXPLAIN THESE THINGS.

I'M AN ACCOUNTANT. BUT THEY HELP ME TELL THE STORY OR HELP MS. MIKA TELL THE STORY.

>> YES IT DOES TAKE A WHILE. >> THE THING THAT BOTHERS ME IN THIS CONVERSATION OF UNDERSTANDING. IF AN EMPLOYEE OF FEMA LEAVES, THAT SETS THIS WHOLE COLLECTION

PROJECT OUT. >> THEY HAVE ASSIGNED DORIAN AS THE BEST EXAMPLE I CAN GIVE YOU BECAUSE WE BEGAN THAT PROCESS IN JANUARY OF THIS PAST YEAR. AND WE ARE ON OUR THIRD MANAGER THAT HAS BEEN ASSIGNED TO US. THANKFULLY WE HAVE BEEN ABLE TO PICK UP THE PROJECT AND KEEP THINGS MOVING. DORIAN WAS A SMALL STORM. PASSING THAT BATON WAS EASY.

THE IMPACT WE FELT WAS SMALL. COMPARED TO IRMA OR MATTHEW. OR ANYTHING FROM PRIOR.

>> YOU TALKED ABOUT THE CATEGORIES A WHILE AGO. I BELIEVE YOU HAD THEM FROM A TO B, C AND D. IS ANY CATEGORY AS EASY TO RECEIVE THE MONEY?

>> IS ANY ONE OF THEM EASIER? >> I DON'T KNOW THAT ANY ONE OF THEM IS EASIER.

CATEGORY B AS WE START GOING THROUGH THE PHASES, PREPARING FOR HURRICANE IF THE STORM IS IMMINENT. WE START COLLECTING THAT INFORMATION.

EVERYTHING MUST BE TRACKED. IF YOU USE MATERIAL, IF YOU USE A BATTERY DURING YOUR EMERGENCY PROTECTIVE MEASURES, A TINY BATTERY, WE HAVE TO TRACK THAT. SAME THING WITH A POLE DURING THE RESTORATION. FEMA WILL ASK FOR THE INVOICE ON THAT POLE OR THE TRANSFORMER OR THAT BATTERY. WE'RE PULLING DATA TO SUBSTANTIATE THE EXPENSES.

>> MY LAST QUESTION IS IF UA LEAVES TO HELP OTHER COMPANIES. DO BOTH COMPANIES HAVE TO DO

REPORTS? >> WE IN TURN WOULD BILL THE OTHER INCREASE AND THEY CLAIM TO FEMA. BUT WE WILL NEED TO BE ABLE TO SUPPLY THEM WITH THE SAME DATA THAT WE WOULD NEED TO THE SAME DOCUMENTATION, THE JUSTIFICATION FOR OUR BILLING.

WE NEED TO SUPPLY THAT SO THEY CAN FILE THEIR CLAIM WITH FEMA. ANY MUTUAL AID JURISDICTION FROM WHAT I CAN TELL SO FAR. I'M WORK WITH THE JURISDICTIONS IN MICHIGAN THAT HELPED UP WITH IRMA AND WE'RE TRYING TO GET POLICIES OUT OF THEM TO TURN AROUND AND SUBMIT THEM.

THEIR FUNDS THAT FEMA IS REIMBURSING FOR. THEY ARE HELD TO THE SAME LEVEL

OF SCRUTINY. >> THANK YOU. >> YEAH.

THIS IS THE ISSUE WITH FEMA. IT TAKES TOO LONG. IT'S TOO SLOW.

THIS WAS THE ISSUE THAT WE TALKED ABOUT AT THE LEGISLATIVE RALLY IN MARCH, AND GIVE YOU AN

EXAMPLE. THE KEYS, I CAN'T REMEMBER WHICH >> IRMA.

>> IT WAS RIDICULOUS. THEY HAD TO GET A LOAN IN ORDER TO TAKE CARE OF THEIR BUSINESS WHILE THEY WERE WAITING ON FEMA. AND WE HAD A CONVERSATION WITH BRIAN MASTER ABOUT THIS.

BECAUSE YOU KNOW, THAT'S A PART OF WHAT WE'RE DOING. WE GO TO LOBBY TO TRY TO GET THESE ISSUES RESOLVED. HOWEVER, HE TOLD US IT IS WHAT IT IS.

THAT FEMA TAKES A LONG TIME AND YOU JUST HAVE TO WAIT. THAT'S UNACCEPTABLE TO ME, BUT THAT'S YOU KNOW THAT'S THE PROCESS. YEAH.

>> FROM WHAT I UNDERSTAND WITH IRMA, I WAS NOT A RESIDENT IN FLORIDA IN 2017 AND DID IMPACT A PART OF THE STATE AND I HAVE TALKED EXTENSIVELY FROM MEMBERS OF FEMA AND I DO KNOW THAT PULLED ON A LOT OF RESOURCES FROM EVERYWHERE JUST AS IT DID IN STATE TO RECOVER.

IT'S PULLING ON THE FEMA RESOURCES ALSO. JUST IN SIZE.

>> I ALSO THINK FOR INSTANCE IN JUNE, IT TOOK US 12 YEARS TO GET OUR MONEY.

IS THAT RIGHT >> IT'S RIDICULOUS. >> I MEAN.

IT'S A SLOW PROCESS. >> BECAUSE WHEN WE OWE THEM MONEY.

THEY WANT IT. [LAUGHTER] >> OR THEY WILL GO IN YOUR BANK

[01:05:04]

>> MADAM CHAIR. DO YOU, HAVE YOU EXPERIENCED ANY CLAW BACK WITH FEMA? I HAVE HEARD ABOUT THAT ANECD ANECDOTICALLY.

>> WE HAVE BEEN TOLD ISAIAS WILL FALL IN THE SMALL CATEGORY. THEY WON'T DO THEIR AUDIT ON THE FOREFRONT. ANY PROJECT THAT GOES THROUGH THE CLOSE OUT PROCESS, WE ARE REQUIRED TO KEEP OUR DATA FOR FIVE YEARS BECAUSE THEY CAN'T OPEN IT BACK UP AND AUDIT AT ANY TIME. HOPEFULLY AT THAT POINT, WE HAVE KEPT VERY ORGANIZED DETAILED

NOTES. HAS THAT HAPPENED TO US? >> NOT IN MY EXPERIENCE.

>> OKAY. YOU HEAR ABOUT IT >> ANYTHING ELSE?

THANK YOU. >> THE OTHER THING ON THIS SUBJECT, UNFORTUNATELY, WE ARE EXPERIENCED AND PRIOR TO A STORM HITTING, BARBARA WILL GET ALL THE FOLKS TOGETHER TO REMIND THEM TO FILL OUT THE FORMS AND WHAT IS REQUIRED. IT MAKES OUR PAPER PROCESS

SIGNIFICANTLY EASIER. >> I HAVE ONE MORE QUESTION. HOW DOES THIS WORK WITH FMIT? OUR INSURER. DO THEY PLAY A PART IN ANY OF THIS? DO WE, WE CANNOT SUBMIT A CLAIM FOR ANYTHING WE HAVE INSURANCE ON.

I HAVE TO DEFER THAT QUESTION IF YOU HAVE FURTHER QUESTIONS ON IT.

>> I'M SURE WE DON'T DOUBLE BILL. I'M SURE WE DON'T.

NOT AT ALL. >> I WASN'T SAYING THAT. I WONDERED HOW THEY WORK

TOGETHER. >> WE HAVE TO SUPPLY. THE FIRST THING THEY ASKED US FOR. THEY HAD AN APPLICANT FOR ISAIAS.

THE FIRST THING THEY ASKED US FOR IS OUR INSURANCE POLICIES. COPIES OF THEM.

>> I UPLOADED THEM LAST >> THANK YOU. >> THANK YOU.

[G.5. Approve an increase to the Power Cost Adjustment of $3 per $1,000kWh, from -$11 to -$8 per 1,000kWh, effective November 1, 2020.]

>> THE NEXT ITEM REQUEST APPROVAL OF AN INCREASE OF $3 PER THOUSAND KILO WATT HOURS TO THE PCA. IN ADDITION TO THE NORMAL PRESENTATION BY BARBARA MIKA, I ASKED PAUL TO PROVIDE ADDITIONAL RATE CHANGE INFORMATION FROM FMPA.

BARBARA WILL LEAD OFF. THANK YOU MR. TOMPECK. GOOD AFTERNOON.

I AM HERE TO PROVIDE YOU INFORMATION ABOUT THE AUGUST POWER COSTS AND UPDATED COSTS THROUGH AUGUST OF 2021. FPUA RECOVERS THE COST OF OUR PURCHASE POWER THROUGH CUSTOMER BILLINGS. POWER COSTS RECOVERED THAT ARE IN EXCESS OF $79 AND $0.92 BASE COST ARE ACCUMULATED AND CREDITED BACK TO THE CUSTOMER THROUGH THE PCA ADJUSTMENT.

A NEGATIVE PCA APPEARS AS A CREDIT ON THE CUSTOMER'S BILL. THE COST TO POWER TO PURCHASED WAS $67.49. AN INCREASE OF $2.85 AS COMPARED TO AUGUST.

IN AUGUST, FPUA EXPERIENCED UNDER RECOVERY OF $41,376. THE ACCUMULATIVE OVER RECOVERY WAS JUST UNDER $2.6 MILLION. THIS CHART TRACKS THE CUMULATIVE MONTHLY BALANCE.

OVER RECOVERY IN RELATION TO THE APPROVED ADJUSTMENT BACK TO AUGUST 2018 AND PROJECTED FORWARD FOR 12 MONTHS. THE PCA WHICH IS REPRESENTED BY THE DARKER BLUE LINE DOWN HERE HAS BEEN AT'S NEGATIVE $13 SINCE MAY. AND WAS ADJUSTED UP BY $2 UP TO $11 EFFECTIVE OCTOBER 1ST AND THEN IT WILL CARRY OUT AT $11 TO THE REMAINDER OF THIS PROJECTION. THE BLUE BARS ON TOP REPRESENT THE ACTUAL AMOUNT OF OVER

[01:10:02]

THEY WERE PREPARED BY RALPH TELEIS AND BASED ON FORECAST PREPARED BY FLORIDA MUNICIPAL POWER AGENCY. SINCE JULY'S FORECAST, FMPA'S ESTIMATE TO PURCHASE POWER FOR THE UPCOMING 12 MONTHS AS INCREASED BY 2.7 %. FMPA HAS RECENTLY ALTERED THEIR METHOD OF CALCULATION OF THE PROJECTED POWER COST AND RATES. PASSING ALONG HIGHER COSTS IN THE WINTER MONTHS AND LOWER COSTS IN LATE SPRING AND SUMMER. THEY ARE ESSENTIALLY TRYING TO ACCOMPLISH THE SAME GOAL AS THROUGH OUR PCA. THIS HAS CHANGED THE FORECAST BEING PRESENTED HERE TODAY. THIS GRAPH TAKES A LOOK AT THE PROJECTION OF THE PCA RECOVERY THROUGH AUGUST OF 2021 FOR EACH OF THE THREE DIFFERENT PCA SCENARIOS.

BASED UPON CURRENT PROJECTIONS, THE GRAY LINE, HERE ON THE BOTTOM, THE GRAY LINE, SHOWS THE TREND WITH PCA AT NEGATIVE 13 AND MOVING TO NEGATIVE 11 ON OCTOBER 1ST AND REMAINING THERE, THE ESCALATION WILL BRING THE PCA BELOW THE $1 MILLION RATE STABILIZATION FUND IN JANUARY.

TWO OTHER LINES IN RED AND GREEN DISPLAY THE MODELS FOR THE $2 AN $3 INCREASE IN THE PCA.

EACH OF THESE OPTIONS PROVIDE ADDITIONAL COST RECOVERIES FOR ABOUT ANOTHER MONTH OR A MONTH AND A HALF. AS YOU CAN SEE, IT WILL BE IN FEBRUARY, MARCH TIME FRAME BEFORE WE TOUCH THE, REACH THE RATE STABILIZATION LEVEL. THIS ITEM PROVIDE SAYS YOU WITH THE MOST UPDATED INFORMATION AND ANALYSIS BASED UPON THESE ASSESSMENTS, IT'S THE RECOMMENDATION OF STAFF THAT THE PCA BEING INCREASED TO $3 TO BRING NEGATIVE EIGHT PCA AFFECTIVE NOVEMBER 1ST. BEFORE YOU TAKE ANY ACTION ON THIS ITEM, PAUL JAKUBCZAK WILL PRESENT FURTHER DETAIL. THANK YOU BARBARA AND MR. TOMPECK.

I'M HERE IT TALK ABOUT OUR PCA COST ESCALATORS. THERE'S THREE MAIN PORTIONS AND WE WILL GO THROUGH EACH ONE SEPARATELY. THE FIRST ONE I WANT TO MAKE SURE EVERYONE IS AWARE OF. OVER THE PAST 30 MONTHS, OUR PCA HAS BEEN NEGATIVE DOLLAR VALUE.

WHAT DOES THAT REALLY MEAN? WE'RE UNDERCOLLECTING FROM WHAT OUR BASIS RATE IS OF $79.52.

AS YOU CAN SEE BY THIS CHART, IT'S BEEN THE 30 MONTHS AND AS BARBARA PREVIOUSLY MENTIONED, WE CURRENTLY COLLECTED, I'M SORY, HAD GIVEN BACK AND REFUNDED TO THE CUSTOMERS MORE THAN $2.6 MILLION OVER THE PAST YEAR. TALKING WITH FMPA, WE QUESTIONED WHY THE PROJECTIONS FOR THE COST WAS GOING UP. ONE THING THEY MENTIONED IS THE FORWARD COST FOR GAS IS GOING UP. THE GAS CURVE CHANGED FROM $250 TO ALMOST $3.50.

YOU CAN SEE THE AUGUST 6TH DATE AND THEN YOU COMPARE THAT TO THE RED LINE WHICH IS THE BUDGETED LINE, WE'RE ACTUALLY STARTING TO SEE A LITTLE BIT OF AN INCREASE. BUT IF YOU COMPARE THAT TO THE DARK BLUE LINE, THE DARK BLUE LINE SHOOTS UP IN OCTOBER THROUGH AND COMING BACK DOWN ABOVE WHAT IS PROJECTED FOR THEIR BUDGET. ONE OF THE THINGS THEY'R LOOKING AT AS WE ALL KNOW, A LOT OF OUR ELECTRIC PRICES ARE BASED ON GAS PRICES.

THEY ARE LOOKING AT OVER $3 BETWEEN DECEMBER AND MARCH AND DROPPING DOWN TO THE UPPER $2 IN 2021. SO GAS PRICES ARE ON THE REBOUND SO IF YOU INVEST IN GAS, YOU'RE GOING TO SEE THE STOCK PRICES GO UP. IF YOU USE A LOT OF GAS, YOU WILL PAY MORE FOR THAT. NEXT THING I WANT TO TALK ABOUT IS THE NEW RATE STRUCTURE FMPA IS PUTTING TOGETHER. ONE OF THE THINGS YOU HEARD FROM JACOB WILLIAMS, THE C.E.O., HE'S TRYING TO SWITCH TO MORE OF A FIXED COST AND LESS ON A VARIABLE COST.

[01:15:07]

LET'S SAY IT'S NOT 90 DEGREES EVERY DAY WITH 100 PERCENT HUMIDITY.

NEXT YEAR THERE WILL BE A TRUE UP. WE WILL SEE A REDUCTION IN WHAT THE COSTS WILL BE BASED ON WHAT THE DEMAND COSTS WILL BE. A LOT OF VARIABLE COSTS ARE TIED TO THE GAS MARKETS. AS WE SAW ON THE PREVIOUS SLIDES, THE GAS MARKETS ARE GOING UP IN PRICING. ONE OF THE THINGS THAT FMPA PROPOSED IS TO ELIMINATE THE WEATHER ROULETTE. IF YOU KNOW WHAT ROULETTE IT, IT'S ALL A GAMBLE.

WHAT THIS IS DOING IS LEVELIZE THE PLAYINGS FIELD. SO WHEN YOU HAVE THE SPIKES IN THE WINTER AND SUMMER MONTHS, YOU DON'T SEE THOSE AFFECT AS MUCH AS THE PRICING IF THEY WERE DOING THEIR NORMAL NOT LEVELIZED AND AVERAGED OUT. ONE THING OF BENEFIT THEY'RE LOOKING AT IS IN FUTURE, THE ABILITY FOR EACH OF THE UTILITIES TO LOAD MANAGE THEIR SYSTEMS. WHAT DOES THAT REALLY MEAN? WE CAN TRIM DOWN OUR PEAKS AT OUR ESC, ADMIN BUILDINGS. WE CAN RUN THOSE TO PEAK SHAVE THE LOAD TO DROP OUR BILLS FROM A UTILITY PERSPECTIVE. WE ALSO MAY LOOK AT PROGRAMS TO WHERE WE TALK TO OUR CUSTOMERS THAT HAVE LARGE GENERATION TO SEE IF WE CAN DEVELOP AND TYPE OF RATE TO ASSIST THEM TO SHAVE THEIR LOADS WHICH WILL HELP FPUA SAVE ON THEIR BILLS. THE OTHER THING YOU DON'T SEE ON HERE IS THE TRANSMISSION RATES ARE GOING UP. FPML FILED A RATE TRANSMISSION CASE TO INCREASE RATES ACROSS THE STATE. THE LEGAL TEAM IS WORKING ON TRYING TO NEGOTIATE THOSE RATES DOWN AND WORKING THROUGH THE PSC PROCESS TO GET THOSE DOWN.

RIGHT NOW IN THIS CURRENT BUDGET THAT FPMA HAS. THE TRANSMISSION RATE WAS $2.80 SENLTS AND BUDGETED THAT MORE. THIS YEAR THAT'S WHAT THEY'RE HOPE TO GO NEGOTIATE.

AS BARBARA MENTIONED, WHEN FMPA PUT THIS TOGETHER, ONE OF THE THINGS THEY LOOKED AT DOING WAS INCREASING COST IN THE WINTER AND DECREASING COSTS IN THE SUMMER.

THEY KNOW IN THE SUMMER FLORIDIANS NEED THAT ENERGY. THEY NEED THAT ENERGY AND THEY ARE USING A LOT OF IT. WE CAN PROVIDE A WAY TO LOWER THOSE COSTS IN THE SUMMER MONTHS AND GAIN IN WINTER WHEN WE GET THE SNOW BIRDS COMING BACK, IT WILL BE A BENEFIT FOR THE ENTIRE STATE AND THE MUNICIPALITIES THEY SERVE. WHAT THIS IS SHOWING HERE, THE DARK BLUE LINE IS ACTUALLY THE ACTUAL OF WHAT WE PAID BACK IN FY '19 FOR OUR ENERGY BILLS.

IN THE GREEN LINE. IS WHAT THEY WOULD HAVE BEEN IF RATE STRUCTURE WAS IN PLACE.

SO AS YOU CAN SEE, WE ARE IN THE WINTER MONTHS SO THOSE COSTS ARE GOING UP.

AS YOU CAN SEE IN THE MARCH, APRIL TIME FRAME, THOSE COSTS WILL BE DOWN COMPARED TO WHAT THEY PREVIOUSLY WERE. WE ASKED FMPA TO GIVE US A PROJECTION BASED ON FY 20.

AS YOU CAN SEE, THE TREND IS STILL THERE. THAT YOU'RE GOING TO SEE A LITTLE HIGHER IN THE WINTER MONTHS. A LITTLE LOWER IN THE SUMMER MONTHS. THE REASON YOU'RE NOT SEEING QUITE AS MUCH SPREAD AS TO DO WITH THE LOW GAS PRICES. WE KNOW THE VARIABLE COST IN A MAJORITY OF OUR ENERGY IS ON GAS PRICES. THAT'S WHY THERE'S NOT MUCH OF A DIFFERENCE BETWEEN THE LINES.

YOU'RE LOOKING AT ROUGHLY 1.2 % OR ONE TO 2 PERCENT DECREASE FOR THIS FISCAL YEAR AND ONE TO TWO % OVERALL FOR LAST YEAR FY '19. JUST TO GIVE YOU AN IDEA. THEY ARE TRYING TO KEEP IT REVENUE NEUTRAL OR LESS COST EFFECTIVE SO YOU'RE NOT RELYING ON ONE SUBSIDIZED UTILITY.

THEY TRY TO WORK THAT END. WITH 13 MEMBERS FROM ALL OVER THE STATE TO WHERE THERE'S A LOT OF HEATING LOAD DONE ON THE NORTHERN PORTION OF THE STATE TO KEY WEST AND US WHERE WE REALLY

[01:20:04]

WITH THAT, WE WOULD BE HAPPY TO ANSWER QUESTIONS BEFORE YOU DECIDE TO VOTE.

>> I HAVE ONE QUESTION. IN THE FOUR MONTH CYCLE, HAVE YOU ALREADY BASICALLY PICKED THE

FOUR MONTH CYCLE OR DO WE HAVE A CHANCE TO SUGGEST? >> THEY ALREADY DETERMINED THE SUMMER MONTHS IS THE MOST DISPARITY BETWEEN NORTHERN AND SOUTHERN PART OF THE STATE.

IN ORDER TO ALLEVIATE THE HIGHER PRICES IN THE SUMMER, THEY CHOSE TO DO IT OVER SUMMER PEAK.

I LOOK AT IT FROM THIS STAND POINT. OUR AVERAGE IS 100 MEGAWATTS.

IF WE GO DOWN TO 80 MEGAWATTS, WE WILL PAY MORE IN THE WINTER MONTHS.

WHEN THEY DO THEIR TRUE UP. THAT'S WHEN THE DIFFERENCE OF THE 20 MEGAWATTS WILL SHOW UP IN THE FOLLOWING YEAR. IT'S NEXT YEAR'S LOOK OUT IS THE WAY THEY DO IT.

IF WE HAVE AN INCREASE IN LOAD, WE'RE GOING TO BENEFIT FROM THAT BECAUSE WE'RE STILL ONLY GOING TO PAY THE 100 MEGAWATTS. FOR THAT PERIOD OF TIME, FOR THOSE NEXT THREE YEARS, WE'RE GOING TO A BENEFIT UNTIL THE 10 MEGAWATTS SHOWS UP ON THE THREE YEAR

>> ALL RIGHT. ANYTHING ELSE? >> WELL, IT SOUNDS LIKE THAT FMPA HAS BEEN LISTEN TO GO MADAM CHAIR BECAUSE IT'S THE SAME PHILOSOPHY.

SO, I WOULD, I CAN'T SUPPORT $3 RIGHT NOW. THAT'S A $3 INCREASE IN THE BILL. I'M LETTING YOU KNOW THAT RIGHT NOW.

WE'RE STILL IN COVID AND PEOPLE ARE STILL STRUGGLING AND WE'RE STILL WORKING WITH OUR CUSTOMERS

AND SO I'M, I WON'T BE ABLE TO SUPPORT THAT. >> ANYBODY ELSE HAVE COMMENTS?

>> I HAVE A QUESTION. IF WE GO AGAINST WHAT THE RECOMMENDATION IS, WHAT IS THE

CONSEQUENCE? WHAT WILL HAPPEN? >> I WILL ATTEMPT THIS.

SOME, IF WE GO TO THE $2 INSTEAD OF $3 OR SOMETHING DIFFERENT, EVENTUALLY WE'RE GOING TO HAVE TO DO A LARGER INCREASE IN THE FUTURE ONLY BECAUSE SOME OF THE PROJECTIONS THAT WE'RE SEEING FOR THE OUTLIER MONTHS COMING UP IN FMPA'S PROJECTION ARE MORE THAN THE $79 AND $0.52.

WE HAVE SEEN PROJECTIONS AROUND THE $90 MARK WHICH WE HOPE WE CAN CONTROL WITH THE GAS PRICES.

EVENTUALLY, WE'RE GOING TO HAVE TO PAY THE PIPER FOR THE HIGHER COST OF ENERGY.

>> BASICALLY WHAT IS HAPPENING NOW, WE'RE ALL THOSE GOOD DAYS OF --

>> UNFORTUNATELY. >> BARBARA, CAN I MAKE COMMENTS BEFORE YOU DO.

>> IF YOU GO TO THE SLIDES, 30 MONTHS COLLECTING. OKAY.

IF YOU TAKE A LOOK AND I'M GOING TO DIFFER FROM THE MAYOR BECAUSE WHAT MONTH ARE WE GOING INTO? THIS THE TAKE EFFECT IN NOVEMBER. MOST OF OUR UTILITIES BILLS ARE ONE HALF TO ONE THIRD OF CONSUMPTION OF ELECTRIC IS ONE THIRD TO ONE HALF OF WHAT OUR CONSUMPTION IS IN JUNE, JULY, AUGUST AND PART OF SEPTEMBER. ALL RIGHT.

SO IF THERE'S ANY TIME THAT WE SHOULD INCREASE OUR RATES AND THAT'S WHAT WE'RE DO BY REDUCING THE PCA IT'S IN THESE MONTHS. WE WANT TO SHARE THE PAIN WITH ALL THE PEOPLE FROM UP NORTH WHO ARE GOING TO COME DOWN HERE. WHY SHOULD THEY BENEFIT, MY QUESTION IS THIS, NATURAL GAS COSTS ARE GOING UP. THEREFORE OUR COSTS ARE GOING UP.

WHY SHOULD THEY BENEFIT WHEN WE ARE PAYING THE HIGH PRICES IN THE SUMMER? IF YOU TAKE A LOOK AT 30 MONTHS. LOOK AT JULY AND AUGUST OF '18. WE HAVE A NEGATIVE $2 PCA.

I BET YOU IF YOU GO BACK TO MARCH AND FEBRUARY OF '18, IT WAS PROBABLY A NEGATIVE FIVE PCA. BUT GUESS WHAT, IN MAY, THEY COME OUT WITH WE HAVE HAD AN EXTREMELY COLD WINTER UP NORTH WHICH THEY WEREN'T PAYING FOR. WE GET TO REDUCE OUR PCA TO A NEGATIVE TWO. ALL RIGHT. THEN YOU LOOK AT, GO TO OCTOBER.

OKAY. IT'S PRETTY GOOD NOW. WINTER RESIDENTS ARE HERE.

[01:25:03]

YOU SEE THAT. GOES ALL THE WAY DOWN TO 2019. THEN GOING DOWN TO DECEMBER OF '19. OKAY. AGAIN, WINTER RESIDENT, WE GET TO LOWER TO NEGATIVE 10. AND GRANTED WE DIDN'T DO ANYTHING THIS YEAR EVEN THOUGH WE WERE EATING INTO IT BECAUSE OF COVID. SO WE LOWERED IT TO NEGATIVE 13 BECAUSE FOR EXAMPLE, FPL WENT TO $25 REBATE ESSENTIALLY OR CREDIT OR WHATEVER THEY WANTED TO DO, ALL I'M SAYING IF THERE'S ANY TIME WE NEED TO INCREASE THE BILL OR LOWER THE PCA, IT'S NOW.

AND THEN IN JUNE, WHAT WE WANT TO DO IS TURN THIS AROUND AND MAKE THE PCA GO TO A NEGATIVE,

WE'RE GOING TO NEGATIVE EIGHT, RIGHT? >> THAT'S THE PROPOSAL.

>> WE'RE GOING TO NEGATIVE EIGHT. WE GO BACK TO NEGATIVE 10 IF WE CAN. BUT MY POINT IS, WHY IS IT EVERY TIME THAT WE'RE LOWERING OUR PCA IN THE WINTER. AND THAT'S WHAT WE HAVE DONE SINCE I HAVE BEEN ON THIS BOARD SEVEN YEARS. I'M GOING TO DIFFER AND SUPPORT YOU GUYS FOR IT.

BUT I CAN'T MAKE A MOTION. YES, SIR. >> CAN I TAKE THE STAFF RECOMMENDATION AND OFFER A MOTION TO INCREASE.

>> SECOND. >> IS MRIEZ CALL THE ROLE. MR. BEY.

ITEM, FEE, YES, MA'AM, MAYOR, NO, MA'AM, CAVALCONTI. >> YES, MA'AM.

[J. DIRECTOR:]

>> THE NEW WEBSITE WENT LIVE LAST FRIDAY. WE DID AN EXTENSIVE AMOUNT OF TESTS AND HAD FEW PROBLEM CALLING TO DATE. I KNOW YOU'RE GOING TO DISAGREE

WITH THAT BECAUSE OF THE ONE WE GOT OVER THE WEEKEND. >> I'M NOT GOING TO DISAGREE.

THAT WAS JUST ONE >> IT WAS. >> WELL.

I WANTED TO PUBLICLY THANKS THE TEAM TOM FRYER. JAN WIDMEYER, GINA AND OTHERS I FAILED TO MENTION. THEY DID A GREAT JOB. WE'RE WORKING ON THE CAPITOL PROJECT EXPANSION PLAN WHICH WILL BE PART OF BOND REFINANCING.

BASED ON THE EXPANSION WORK, WE WILL SCHEDULE A BOARD WORKSHOP IN LATE OCTOBER OR EARLY NOVEMBER TO REVIEW THE PROJECTS AND GO THROUGH THE REFINANCING PROCESS WITH YOU.

COUPLE OF MONTHS AGO, I TOLD YOU ABOUT THE $505,000 GRANT WE OBTAINED FROM DEP FOR FLEETWOOD ACRES. WE HAVE BEEN WORKING ON THE GRANT AND THEY ASKED US TO RESTRUCTURE. WE'RE GOING TO INCREASE THE WASTEWATER SERVICES AVAILABLE TO THE MAXIMUM NUMBER OF HOMES POSSIBLE. OUR ORIGINAL ESTIMATE WAS 83 RESIDENCES AND THAT WILL BE INCREASED TO 300 AND WE CAN DO THAT WITHIN THE SCOPE OF THE GRANT. AND WILL BE OUTSIDE OF FLEETWOOD ACRES.

I THINK THAT'S A REAL POSITIVE THING. THIS PAST SUNDAY WE DID HAVE A DISCHARGE OF APPROXIMATELY 500,000 GALLONS I'M GOING TO EMPHASIZE THIS, FULLY TREATED, RAIN DILUTED EFFLUENT INTO THE INDIAN RIVER LAGOON. YESTERDAY WE HAD 170,000 GALLONS DISCHARGED INTO THE RIVER. ALL OF OUR EQUIPMENT WAS WORKING PROPERLY AND ALL OF OUR PROCEDURES WERE MET. IT WAS SIMPLY A CASE OF THE SYSTEM BEING OVERWHELMED BY THE EQUIVALENT OF 20 MILLION GALLONS A DAY WHERE THE SYSTEM IS DESIGNED FOR ABOUT 15 MILLION GALLONS A DAY. OUR NORMAL FLOW THROUGH THE SYSTEM IS ABOUT FIVE MILLION GALLONS A DAY. YOU CAN SEE WE SPENT A LOT OF MONEY TREATING RAINWATER OVER THE LAST COUPLE DAYS. WE MADE THE APPROPRIATE NOTIFICATIONS TO FDEP AND WE'RE TESTING UNDER WAY. WE DO SEVEN DAYS OF TESTING. WE WON'T EXPECT TO HAVE PROBLEMS

BUT WON'T KNOW FOR A NEW DAYS. THAT'S ALL I HAVE RIGHT >> THANK YOU.

[K. ATTORNEY:]

MR. TOMPECK. >> MR. KOBLEGARD. >> REALLY NO LEGAL MATTERS TO TALK ABOUT. APPLES AND ORANGES. I MAY BE MISSING THE POINT.

HAS ANYONE CONSIDERED BUDGET BILLING. THAT'S WHAT WE DO.

[01:30:04]

IT'S ADJUSTED AT THE END OF THE YEAR. >> AND YOU KNOW IN ADVANCE WHAT

YOU'RE LOOKING AT EACH MONTH FOR THE NEXT 12 MONTHS. >> EXCEPT FOR, YEAH, EXPECT FOR THAT SAME KILO WATT HOUR COST YOU LESS HOPEFULLY IN THE SUMMER THE WAY WE'RE KIND OF GOING NOW THAN THOSE KILOWATT HOURS IN THE WINTER. EVEN THOUGH IT'S $4.50 EVERY MONTH. IT'S STILL CERTAINLY MONTHS ARE COSTING YOU LESS PER KILOWATT

HOUR. >> I'M SAYING YOU KNOW IN ADVANCE WHAT YOU'RE GOING TO OWE RATHER THAN WORRYING HOW MY BILL MIGHT BE IN THE SUMMERTIME, COMPARED TO A LOWER BILL IN THE WINTER TIME. WON'T MATTER ON THE PCA. MAKES SENSE TO ME TO KNOW EXACTLY WHAT YOU'RE GOING TO PAY AND NOT BE SURPRISED EVERY MONTH.

>> CUSTOMERS HAVE THAT OPTION. SO, THEY CAN REQUEST IT OR PAY THE EXACTLY WHAT THEY USE.

>> WE HAVE GOTTEN IT LOWERED JUST AS MUCH AS IT'S BEEN RAISED.

IN THE LAST FIVE YEARS OR SO. WE HAD VARIOUS BACK AND FORTH. NEVER TOO FAR OFF.

JUST A THOUGHT. >> YOU KNOW I THINK THAT'S A GREAT IDEA.

THE PROBLEM THAT WE ARE HAVING WITH OUR RATEPAYERS IT DOESN'T MATTER WHAT IT IS, IF IT'S, IT IS MONEY IS JUST NOT THERE TO PAY IT. SO, I MEAN I THINK YOUR IDEA IS GOOD. WHAT WE NEED TO TRY TO FIGURE OUT IS HOW CAN WE GET MORE MONEY IN THEIR HANDS BY JOBS AND OTHER WAYS SO THEY CAN AFFORD TO PAY OUR BILL.

THAT'S THE CHALLENGE I THINK IN MY OPINION. >> YEP.

ABSOLUTELY. ANYTHING ELSE FROM BOARD MEMBERS?

[L. COMMENTS FROM BOARD MEMBERS:]

>> YES, MA'AM. I HAVE ONE. >> ABOUT AUGUST I BROUGHT IT UP THE PROJECT 17 STREET SHOULD HAVE SOME TYPE OF SIGN AND I HAVEN'T SEEN A SIGN YET.

WHEN IS THAT GOING TO BE DONE? >> IN PRINTING. >> THEY ON THE

>> YES. IN PRINTING. >> LIKE SOMEONE TOLD ME ABOUT MY

CHECK. IT'S IN THE MAIL. >> MADAM CHAIR, I HAVE BEEN APPOINTED TO THE FMIT BOARD. I AM ON THE BOARD OF THE INSURANCE CARRIER FOR THE U A

AND THE CITY. >> LOWER OUR RATES. >> OKAY.

I WILL TRY TO DELIVER THAT. YES. JUST LIKE PAUL DELIVERS LORI

RATES FOR ELECTRICITY. RIGHT? >> ANOTHER QUESTION SINCE THE MAYOR HAS ENERGY LEFT. I NOTICED IN THE MEETINGS AND I HOPE YOU CAN HELP US OUT.

YOUR CITY STAFF IS NEVER HERE. CITY MANAGER AND I THOUGHT THAT WOULD BE NICE TO HAVE THEM HERE.

WHEN I FIRST GOT ON THIS BOARD, THEY WERE SITTING HERE. NOW THEY HAVE VANISHED AWAY.

IF THEY DON'T LIKE CERTAIN THINGS U A IS DOING. WE STILL NEED A GOOD

RELATIONSHIP IN BRINGING THEM HERE. >> I THANK YOU FOR SHARING THAT.

I DON'T KNOW IF YOU WATCH THE MEETING LAST NIGHT BUT HE MISSED MEETING LAST NIGHT.

HE CALLED FROM HOME BECAUSE OF A PERSONAL SITUATION THAT HE'S DEALING WITH.

SO WE WASN'T EVEN AT OUR MEETING BUT DID CALL IN. I WILL MENTION THAT TO HIM IN TERMS

* This transcript was compiled from uncorrected Closed Captioning.